Headline

Product & Program Leadership | Digital Transformation Across FMCG, Fintech & Clean Energy | Salesforce, SFA, TPM | Product Strategy for ₹10Cr+ Portfolios | Diageo, JPMC, Dell

About

When a $87M enterprise storage programme lands two months early and $1.2M under budget, it's not luck, it's relentless backlog ownership, ruthless prioritisation, and keeping every stakeholder aligned to a single north star. That's been the throughline across my 12+ years in enterprise technology leadership, and it's what I bring to every portfolio I own today. I'm a technology leader who operates at both altitudes: strategic enough to set the product roadmap and own a ₹10Cr+ application portfolio, and hands-on enough to run the delivery engine that ships it. At Diageo India, I own the roadmap and budget for five sales technology platforms : SFA, TPM, MDM, Pricing, and Image Recognition (TRAX), serving 3,000+ field users nationwide, translating commercial strategy into what gets built and how it gets delivered. What that's produced: → 90–95% user adoption across every platform I've led, built through structured change management and digital learning, not go-live pressure → ₹2 Crore in annual savings through vendor renegotiation and licence optimisation → 20–30% productivity lift for 3,000+ field users via SFA/TRAX enhancements → 40% reduction in manual effort through Salesforce/TPM workflow automation Before Diageo, I led enterprise application and SAP transformation at Vikram Solar (renewable energy), ran a $700M+ storage transformation and migration programme at EMC Corporation (Dell Technologies), and delivered global automation and infrastructure programmes at J.P. Morgan Chase, experience spanning FMCG, financial services, and clean energy, and giving me a rare range across regulated enterprise and fast-moving commercial environments. I'm a Certified Scrum Master (CSM) and CAPM-certified, with deep expertise in Salesforce, Agile/Scrum delivery, ITIL v3, and Six Sigma. Currently exploring Director/Head of Product and Enterprise Technology roles, where I can own strategy and execution end-to-end, ideally in commercial tech, enterprise applications, or digital transformation mandates. 📩 Always open to a conversation: rahulsinghania052@gmail.com.

Location

Bengaluru

AI stack

antigravity

claude code

claude

codex

deepseek

openai

Work experience

Senior Delivery Manager Commercial Sales Applications at DIAGEO India, Jan 2023 - Present · 3 yrs 9 mos, Bengaluru, Karnataka, India, Challenge: Existing SFA/TRAX platforms lacked real-time execution insights for 3,000+ field users. Action: Co-owned product roadmap and led Agile delivery across 5 platforms as PO, running sprint planning, backlog grooming, and reviews. Result: Improved field force productivity by 20–30% with real-time market execution data delivered PAN India. Challenge: Manual workflows across Salesforce and TPM were creating multi-day cycle times. Action: Designed and delivered end-to-end workflow automation, defining requirements as PO and managing delivery through Agile sprints. Result: Reduced manual effort by ~40%, compressing cycle times from days to hours. Challenge: Platform rollouts historically suffered low adoption, undermining ROI. Action: Built structured change management programmes — role-based digital learning paths, hypercare support, and adoption dashboards — for every release. Result: Achieved 90–95%+ user adoption rates across all 5 platforms, above industry benchmarks. Challenge: A 5-platform portfolio with multiple vendors was driving unsustainable licence and support costs. Action: Conducted full portfolio review, renegotiated vendor contracts, and optimised licence structures. Result: Delivered ₹2 Crore in annual cost savings while maintaining 100% SLA compliance. Challenge: Translating commercial strategy into engineering-ready requirements consistently across 5 backlogs. Action: Gathered requirements from commercial, sales, and operations teams and translated them into user stories, acceptance criteria, and epics. Result: Enabled continuous delivery of value across cross-functional squads of 20+ resources.

Lead IT Applications and SAP at Vikram Solar, May 2021 - Jan 2023 · 1 yr 9 mos, Kolkata, West Bengal, India, Challenge: Redundant licences and inflated vendor contracts creating significant cost overhead. Action: Conducted full portfolio rationalisation across Salesforce CRM, SAP, HRMS, and collaboration tools. Result: Delivered ₹60+ lakh in savings within 10 months; improved system availability to 99%+. Challenge: The business lacked a centralised lead management and dealer management solution, causing pipeline leakage and poor conversion visibility. Action: Designed, built, and deployed an in-house Lead Management and DMS application as PO — owning requirements through go-live. Result: Increased business conversion rates by 10%; equipped distributors with real-time visibility into inventory, schemes, and complete financials — enabling faster, more informed order decisions at a single click.

Project Manager at JPMorgan Chase & Co., Jun 2018 - May 2021 · 3 yrs, Bengaluru, Karnataka, India, Challenge: 50+ resources spending significant hours weekly on repetitive manual processes. Action: Designed and deployed bespoke automation tools, automating the full planning cycle. Result: Saved ~750 man-hours per week, compressing multi-week processes to minutes. Challenge: End-of-service-life enterprise storage hardware posed business continuity risks. Action: Managed complex storage migration programmes across geographies with zero downtime requirements. Result: Decommissioned EOSL hardware with zero downtime saving millions to the company; received the 5 Keys Award for Customer Experience Excellence.

Project Manager at Dell EMC, Feb 2015 - Jun 2018 · 3 yrs 5 mos, Bengaluru, Karnataka, India, • Data Center Migrations: Scoped, planned and managed a large (4.4 PB of storage) Storage Refresh Project (87 Million USD) for the largest Payroll company. The project encompassed a large VMAX data Storage migration, VMAX Mainframe migration and NAS migration roll out to multiple sites as a Program under Data center relocation. I built a high performing team and delivered more than 20,000 man hours to complete this engagement. Results: Completed the project up to two months ahead of schedule, as much as 1.2 Million USD under budget and to universal client acclaim. Managed to secure new business deal of worth 40 Million USD including H/W and Professional Services by building a strong and healthy relation with the customers. • Drove the high-quality completion of Data Center Migration, enterprise wide H/W installation and implementation & Automation projects for major clients.

Project Coordinator at Indus Net Technologies, Jul 2013 - Jan 2014 · 7 mos, Greater Kolkata Area, -As a Project Coordinator, I was responsible for the Mobile division (BU) for Android and IOs development. I managed more than 8 applications covering healthcare, music store, e-shopping etc. - Worked on Project Management & Service Management while performing the role of Project Lead. - Managed the Project contracts and also worked on creating Project Charter & SOW for the new project. - Managed Stakeholder/Client for multiple projects and defined Project Road maps. - Managed communication and coordination of cross functional teams internally and externally. - Chaired Project Review meetings with the client and senior management of Indus Net.

Education

Bachelor of Technology (BTech), Information Technology, Institute of Engineering & Management, Kolkata

De Nobili School