Headline

Lead Product Manager @ Lowe’s Companies, Inc. | Process Automation Expertise

About

As a Lead Product Manager at Lowe’s Companies, Inc. for over eight years, my focus has been on driving innovation in process automation and delivering impactful product solutions. I have laid the foundation for Robotic Process Automation (RPA) as a product at Lowe's India, effectively managing a team of 10 developers to drive results. My expertise spans product lifecycle management, defining and achieving KPIs and OKRs, and streamlining development processes through structured documentation such as PDDs and SDDs. My work emphasizes creating measurable business value, including contributing to automation solutions with significant yearly benefits. With ITIL certifications and a strong foundation in process automation, I am committed to leveraging technology to optimize systems and deliver impactful results. My approach prioritizes collaboration with stakeholders, cost-benefit analysis, and creating scalable, efficient solutions that align with organizational goals.

Location

Bengaluru

AI stack

claude code

langchain

langgraph

mcp

openai

windsurf

Work experience

Lead Product Manager at Lowe's Companies, Inc., Oct 2017 - Present · 9 yrs, Bengaluru, Karnataka, India, ❖ Laid the foundation to Robotic Process Automation as a product at Lowe’s India in Aug 2018, managed a team of 10 developers. ❖ Managed the product lifecycle, launch timelines, and coordinated with stakeholders to ensure successful product releases. ❖ Active in defining, tracking, actioning, and achieving the KPIs and OKRs for the program. ❖ Preparing the PDD and SDD for the use of developers, SDD creation based on the historical solution resulted in a 30% reduction in development time. ❖ Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation. Since inception as a team delivered automation solution with a business value of $500 Million YoY benefit, resulting in a 20X overall program ROI. ❖ Apart from Enterprise solution, delivered an in-house build Open-Source RPA platform. ❖ Delivered an Open-source OCR and Chatbot solution using RASA framework for Lowe’s intranet that improved employee engagement which reduced the enquiry tickets. ❖ Apart from Automation, have delivered value added products CMDB Self Service Portal, Value Realization application.

Subject Matter Expert at IBM, Mar 2016 - Oct 2017 · 1 yr 8 mos, Bengaluru Area, India, ❖ Automation, Python

Service Delivery Consultant II at Hewlett Packard Enterprise, Sep 2010 - Aug 2015 · 5 yrs, Bangalore, ❖ Backup & Storage Consultant, Automation, Shell, VB Script

Education

PGDBM, Business Administration and Management, General, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor of Engineering - BE, Computer Science, Visvesvaraya Technological University