Headline

Ex-Lead PM (Head of Product) | Chat Products, Post Purchase Experience & AI Products | Ex-Rivigo, Shiprocket | NMIMS Mumbai | VESIT Mumbai

About

Brief details about me: 7+ years in product. Ex-Lead PM @ Rivigo, 500 Cr+ revenue startup, 16 Mil+ shipments. Built 6+ (0→1) consumer products in chat & post-purchase, with revenue. Shipped 3 chat products at scale, end-to-endBuilt AstroDev, an AI astrology product, as solo builder. Very Strong product understanding on chat, post purchase user experience & consumer products built on complex operational problems. Currently building AI-native workflows using LLMs (Claude, Cursor, Supabase, Vercel).If you're solving hard problems in post purchase, Chat or AI then let’s connect.

Location

Gurugram

AI stack

claude code

claude

cursor

opencode

Work experience

Lead Product Manager (Head of Product) at RIVIGO, Jan 2024 - Feb 2026 · 2 yrs 2 mos, Gurugram, Haryana, India, Product Lead – Logistics Systems & Growth

Product Manager II– Buyer experience & Monetisation at Shiprocket, 2023 - Jan 2024 · 1 yr 1 mo, On-site, * Built SR Promise, WhatsApp commerce products & Shiprocket Secure

Product Manager at Shiprocket, Jul 2021 - 2023 · 1 yr 7 mos, India

Associate Product Manager (Consumer AI) at Hindustan Times, 2020 - 2021 · 1 yr, Gurugram, Haryana, India, *Built Chatbot to help user discover Articles & read summary

Associate Product Manager (Support AI) at Kotak Life, 2019 - 2020 · 1 yr, Mumbai Metropolitan Region, * Built AI chatbot (0→1) → 500K+ monthly conversations * Reduced resolution time 3 min → 30 sec

Senior SAP ABAB Developer at Capgemini, 2014 - 2015 · 1 yr, Integrate Google Glass services with SAP ABAP

SAP ABAP Developer at Capgemini, 2013 - 2014 · 1 yr, Mumbai Metropolitan Region, ~Published an IEEE research paper on Fire detection & Image processing

Education

Master of Business Administration - MBA, Marketing & Strategy, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor’s Degree, Electronics and Telecommunication, Vivekanand Education Society's Institute Of Technology