Content Publishing Leader | Scaling Digital Operations | SEO & Digital Marketing | Ex–JPMorgan Chase

Mumbai, Maharashtra, India

Remote

Mumbai, Maharashtra, India

Mumbai Area, India

Hyderabad Area, India
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Government engineering college

Responsive Web Design Certification, Computer Science
freeCodeCamp
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Publishing operations leader with experience managing large WordPress-powered content platforms. I specialize in cross-functional delivery, platform workflows, and feature launches, working closely with editorial, business, product, and engineering teams to move initiatives from concept to execution.
Mumbai
Head of India - Content Publishing at Forbes Advisor, Jul 2024 - Present · 1 yr 10 mos, Mumbai, Maharashtra, India, - Lead the planning and execution of content publishing initiatives across multiple business verticals. - Own execution and delivery of monetization assets based on business development and sales requirements. - Collaborate cross-functionally with internal clients such as editorial, SEO, design, and sales and business development teams to align content priorities for ongoing and seasonal initiatives. - Partner with product and engineering teams to propose, pilot, and validate new features on WordPress powered site; leading testing and closing feedback loops ahead of feature launches.. - Partner with design stakeholders to ensure visual standards, templates, and brand requirements are consistently executed within the website's workflows. - Lead and manage a high-performing team of 50+ publishing professionals across multiple verticals, overseeing capacity planning, performance management and continuous development.
Senior Production Manager at Forbes Advisor, Jun 2022 - Jun 2024 · 2 yrs 1 mo, Remote, - Lead and manage a team responsible for content formatting in WordPress, ensuring all content meets quality standards before publication. - Serve as a liaison between the web operations team and global marketing teams to understand requirements and implement effective web strategies. - Collaborate closely with SEO, Editorial, Technology, and Business & Sales teams to achieve business objectives. - Develop and implement web strategies that enhance user experience and bring conversions. Conduct thorough reviews of all content to ensure it meets quality and monetization standards. - Responsible for team growth, conducting performance appraisals, providing feedback, and facilitating development opportunities.
Content Production Manager at Forbes Advisor, Jun 2021 - Jun 2022 · 1 yr 1 mo, Mumbai, Maharashtra, India, - Manage the content production team and ensure timely delivery of content targets on WordPress. - Proofread content before it hits production and find monetization opportunities to help bring more revenue. - Analyzing content marketing results using Google Analytics to make informed decisions about the future content calendar. - Provide strong support to Editorial & SEO teams alike to ensure all on-site requirements are met. - Define & help implement sound publishing practices, including regular sharing of qualitative metrics to ensure quality is top of mind when it comes to publishing. - Improve the content management process and ensure that it is adhered to on an ongoing basis.
AEM Content Specialist at JPMorgan Chase & Co., Oct 2016 - Jun 2021 · 4 yrs 9 mos, Mumbai Area, India, Created new content/pages, updated existing web pages and migrated websites using Adobe Experience Manager(AEM) CMS tool. Coded complex responsive emails using modern standards and best practice guidelines for HTML5/CSS3 to drive high engagement rates. Worked with the product owners and design team to acquire content and create landing pages, microsites using HTML/CSS/JavaScript to support digital marketing campaigns. Collaborated with development team to build new features and manage websites. Responsible for team capacity planning to effectively utilize the workforce. Assessed UX and UI designs for technical feasibility.
Technical Support Specialist (L3 support) at Tata Consultancy Services, Oct 2011 - Aug 2016 · 4 yrs 11 mos, Hyderabad Area, India, At TCS, I provided support and maintenance activities for Ericsson processors and servers. - Provided support and maintenance of Ericsson developed preprocessors in operation, including tasks related to identifying and troubleshooting application issues and providing prompt resolution. - Prepared instruction manuals, and technical documents to communicate technical information in an easy to follow language. -- Provided quality solutions in a time-bound manner for the Ericsson developed telecommunication processor. -- Worked on ITIL concepts like (Incident management, Change management and Problem management) -- Performed minor upgrades and applied hot-fixes to existing client applications in the client lab and prepared the technical guides and release notes for the upgrade in the Production environment. -- SPOC for 3rd party product development teams on escalated and critical issues before implementing the solution on live servers.
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering, Government engineering college
Responsive Web Design Certification, Computer Science, freeCodeCamp