---
title: "RAHUL KUMAR - Escalation Engineer in Delhi | Tal"
description: "Meet RAHUL KUMAR, NOC specialist at HCL tech Senior Network Engineer| CCNA | 5+ Years LAN/WAN, Troubleshooting & Team Leadership | Cisco/Juniper/Alcatel Nokia/Ciena | Fast Problem-Solver | Cross-Functional Team Success based in Delhi. AI stack includes hugging face, n8n, and notion."
image: "https://tal.club/meet/rahul-kumar-21/share-image"
---

# RAHUL KUMAR on Tal

## Headline

NOC specialist at HCL tech Senior Network Engineer\| CCNA \| 5\+ Years LAN/WAN, Troubleshooting & Team Leadership \| Cisco/Juniper/Alcatel Nokia/Ciena \| Fast Problem\-Solver \| Cross\-Functional Team Success

## About

Highly skilled and results\-driven Network Engineer with 5\+ years of expertise in LAN/WAN infrastructure deployment and maintenance\. Proven track record of swiftly resolving complex network issues and ensuring seamless operations\. Adept at fault handling, incident escalation, and coordinating with cross\-functional teams to minimize downtime\. Possesses comprehensive knowledge of routing/switching protocols \(RIP, EIGRP, OSPF, BGP, MPLS, HSRP, STP\) and a diverse range of networking devices \(Cisco, Alcatel, Ciena, Juniper\)\. A quick learner, team player, and exceptional communicator, ready to contribute to challenging network environments and drive critical projects to success\.

## Location

Delhi

## AI stack

hugging face

n8n

notion

ollama

## Work experience

Escalation Engineer at HCL TECHNOLOGIES \(VERIZON 5G\), Nov 2023 \- Present · 2 yrs 8 mos, Serve as the primary technical escalation point for critical routing and switching incidents across Juniper MX960, MX480, and SRX Series platforms\. Lead high\-priority technical bridge calls with internal leads and Tier\-3 vendors to resolve major service disruptions\. Perform deep\-dive protocol analysis \(BGP/OSPF/MPLS\) to identify and mitigate root causes of complex network outages\. Provide basic monitoring and incident response for SD\-WAN connectivity to ensure edge\-site availability\. Manage a shift team of 10–15 technical resources, overseeing queue management and ensuring strict SLA compliance\.

Technical Support Specialist at HCLTech, Oct 2023 \- Present · 2 yrs 9 mos, Noida, Uttar Pradesh, India, Working as a NOC specialist at HCL tech\. providing end to end support and resolution to the network\.

Network Operations Center Engineer at Bharti Airtel, Sep 2022 \- Aug 2024 · 2 yrs, Manesar, Haryana, India

Network Engineer at DKPL NETWORKS PRIVATE LIMITED, Jan 2023

Network Engineer at DKPL NETWORKS PRIVATE LIMITED, Feb 2020 \- Jan 2023 · 3 yrs, India, I have total 3 years of working experience as a network engineer

## Education

Diploma of Education, Computer Engineering, Government polytechnic koderma

\.

[View the original profile](https://tal.club/meet/rahul-kumar-21)

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