Headline

Product @SFL | CSPO® | IIM Amritsar

About

As a Product Manager at Allen Overseas, I collaborate with cross-functional teams to deliver features that enhance the online learning experience for students and teachers. With the help of our team, I have been able to improve the push notification and voice assistant features, resulting in higher engagement and conversion rates. I have 36 months of product management experience, including 23 months at Reliance Jio, where I coordinated multiple projects with internal and external stakeholders, ensuring on-time and within-budget delivery. I also have 5 months of business analysis experience at RWS Group, and 11 months of software development experience at Himanshu Softtech. I possess a Post Graduate Program degree from IIM Amritsar, and a Bachelor of Engineering degree in Information Technology from Shri Vaishnav Institute of Technology and Science. I have a deep understanding of technology and statistics, and I am skilled in data analysis, business analysis, and SQL. I am motivated by creating products that solve real problems and add value to users.

Location

Bengaluru

AI stack

claude

elevenlabs

gemini

lovable

ChatGPT

Gamma

Work experience

Product Manager at SFL – Sports For Life, Dec 2024 - Present · 1 yr 11 mos, Bengaluru, • Driving end-to-end product roadmap ownership for a B2C sports platform serving 90K+ users and a B2B academy management solution for 45 partner academies. • Scaled platform from 1K MAU / 70 DAU to 20K MAU / 1.5K DAU through growth experiments, customer activation campaigns, and engagement features using WebEngage and AppsFlyer. • Leveraged Gupshup for WhatsApp-based communications driving user activation and improving customer retention across onboarding and re-engagement flows. • Designed and launched AI-powered player performance analytics and automated highlight generation features to improve B2C player and parent engagement. • Built B2B academy discovery and trial booking workflows enabling parents to explore academies, book trials, and complete enrollments - driving B2B partner revenue. • Led product lifecycle management of tournament management systems supporting live scores, fixtures, match highlights, and analytics across multiple tournaments. • Introduced gamification systems (leaderboards, referral programs, rewards) to improve customer retention and organic acquisition. • Implemented product analytics using NPS, CSAT, funnel tracking, and engagement metrics via Mixpanel and Firebase to drive roadmap prioritization

Product Manager at ALLEN Career Institute Overseas, Oct 2022 - Sep 2024 · 2 yrs, Kota, • Owned product roadmap ownership and end-to-end product lifecycle management for multiple B2B SaaS EdTech products, resulting in 30% improvement in user satisfaction post-launch. • Drove customer activation and retention strategies through onboarding flow redesigns, contributing to a 120% increase in customer engagement. • Conducted market research, competitor benchmarking, and customer interviews to identify product opportunities and define roadmap priorities. • Successfully launched 5+ products on time and within budget across the EdTech ecosystem. • Utilized SQL, analytics dashboards, and user behavior data for data-driven decision-making and feature optimization. • Conducted A/B testing and user surveys to improve customer retention, engagement, and feature adoption metrics.

Product Manager at Reliance Jio Infocomm Limited, Nov 2020 - Sep 2022 · 1 yr 11 mos, • Managed roadmap enhancements for Jio Push Notifications and Jio Voice Assistant to improve user engagement and conversion metrics. • Analyzed user engagement metrics and behavioral data to optimize notification delivery and improve retention. • Collaborated with engineering, analytics, design, and marketing teams to define product requirements and launch user-centric features. • Participated in Agile ceremonies including sprint planning, backlog grooming, stakeholder alignment, and release management.

Product Manager at RWS Moravia, Jun 2020 - Sep 2022 · 2 yrs 4 mos, Madhya Pradesh, India, • Gathered business requirements, documented insights, and collaborated with stakeholders to improve operational workflows. • Prepared reports and presentations for cross-functional teams and leadership to support business decision-making.

Summer Intern at EY, Apr 2019 - May 2019 · 2 mos, Bhopal, Madhya Pradesh, India, • Market Research of Industrial Promotion Policies and recommendations for Madhya Pradesh - Formulating a financial calculator to find the amount of subsidy that can be claimed on a particular investment. - Using the primary and secondary research data, recommended a consolidated list of suggestions for future.

Education

Post Graduate Program, Indian Institute of Management Amritsar

Bachelor of Engineering, Information Technology, Shri Vaishnav Institute of Technology and Science, Indore