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Rahul Jalan

Software Development Manager III at Amazon | Ex-Oracle | Ex-Accenture

Bangalore Urban

15+ years of work experience

Amazon
Jul 20233 yrs 2 mosPresent

Leading 20+ engineers across cross-functional teams delivering developer.amazon.com platform serving 5M+ monthly users with 99.99% uptime. Launched AI-powered DevAssistant using RAG architecture (AWS Bedrock) processing 11K+ monthly queries at 97% accuracy, reducing support tickets by 20%. Spearheaded Amazon Appstore on Windows 11 partnership with Microsoft, launching 2,000+ apps to 50M+ users and generating single-digit millions in revenue. Established Appstore Quality Central testing platform processing 150K+ monthly tests across 1,000+ devices. Achieved $1M+ in cost optimizations through infrastructure improvements and accelerated developer productivity by 85% with CLI/IDE migration tools.
Amazon
Jan 20212 yrs 7 mosJul 2023

Amazon Appstore on Windows 11 (Microsoft Partnership) - Built and led 12-engineer compatibility team delivering Amazon Appstore on Windows 11 in strategic partnership with Microsoft, launching 2,000+ apps to 50M+ Windows users and generating single-digit millions in revenue. - Architected compatibility testing framework identifying and resolving 150+ critical OS/VM issues, reducing post-launch regression defects by 70%. Quality Infrastructure & Testing Platform - Established centralized quality testing platform, Appstore Quality Central, integrating in-house Device Farm across 1,000+ physical devices in 3 regions (US, Europe, India), processing 150K+ monthly tests with 99.9% infrastructure uptime. - Designed test orchestration microservices architecture reducing latency by 60%, achieving 97%+ test accuracy. Leadership & Operational Excellence - Improved code quality by 40% through code review process changes and increasing unit/integration test coverage from 45% to 85% while consistently delivering projects on-time. - Hired and mentored 15+ engineers with 90% retention rate; promoted 6 engineers to senior roles through structured career development programs, 1-on-1 coaching, and technical mentorship.
Traction on Demand
Feb 202011 mosDec 2020

- Traction on Demand, merged with Salesforce in Feb 2022. - Lead a team of 8 QA/SDET engineers, architecting test automation frameworks. - Design and implement comprehensive QA strategies including API testing, performance benchmarking, and regression automation. - Salesforce Certified Administrator - ID-21216970
Ukey Smart
Jan 20191 yr 2 mosFeb 2020

- Startup, Closed now. - Managed 5+ engineers while building end-to-end automation infrastructure using Selenium, Postman, Appium, Jenkins, JMeter and Java. - Developed IoT testing frameworks for Raspberry Pi devices with MQTT protocol validation.
InfoObjects Inc.
Apr 20171 yr 10 mosJan 2019

Project & Role Description • Involved in Automation Testing, Regression, Bug Verification, Manual Report testing, Cube processing, Database testing • Managing a team of QA engineers, and working on Onshore- Offshore model. • Tools Used: TFS, Selenium, Jenkins, JMeter, Telerik • Maintain test plans and test plan research, proactively identify problems, and make recommendations regarding solutions. • Communicating the testing status to peers, team and senior management. • Creating and managing automation frameworks. • Helping Dev team to triage the issue, and uploading appropriate logs to facilitate the fixing process. • Responsible for performing hands-on testing activities. Organize, lead, and attend meetings. • Work closely with developers and other staff members to form a unified team. • Manually testing all reports as per the BRD, and reviewing work done by the team. • Document, Implement, Monitor, and Enforce all processes for Testing as per standards defined by the Organization/Client. • Involved in Creating and Executing Test Cases/Scripts, and Defect Management (Including Follow-up with the Development Team), Regression Suite and Regression Test Scripts, Executing Automation Scripts. Extras Other Than Role: • In Organizing Committee, for organizing quarterly parties and team building activities. Achievements: • Got appreciation cards from Client, Onshore managers, and offshore managers.
InfoObjects Inc.
Jan 20161 yr 4 mosApr 2017

Jaipur Area, India

Project & Role Description • Involved in Automation Testing, Regression, Bug Verification, Manual Report testing, Cube processing, Database testing • Managing team of QA engineers, and working on Onshore- Offshore model. • Tools Used: TFS, Selenium, Jenkins, JMeter, Telerik • Maintain test plans and test plan research, proactively identify problems, and make recommendations regarding solutions. • Communicating the testing status to peers, team and senior management. • Creating and managing automation scripts to manage the time taken by reports to load at browser level. • Helping Dev team to triage the issue, and uploading appropriate logs to facilitate the fixing process. • Responsible for performing hands-on testing activities. Organize, lead, and attend meetings. • Work closely with developers and other staff members to form a unified team. • Manually testing all reports as per the BRD, and reviewing work done by team. • Document, Implement, Monitor, and Enforce all processes for Testing as per standards defined by the Organization/Client. • Involved in Creating and Executing Test Cases/Scripts, and Defect Management (Including Follow-up with the Development Team), Regression Suite and Regression Test Scripts, Executing Automation Scripts. Extras Other Than Role: • In Organizing committee, for organizing quarterly parties and team building activities. Achievements: • Got appreciation cards from Client, Onshore managers and offshore managers.
Oracle India Private Limited
Mar 20141 yr 10 mosDec 2015

Hyderabad Area, India

• Involved in Automation Testing, Regression, Bug Verification, RRF Execution, P1 Execution, Log Analysis, Server Management, DTE Analysis, Daily AUTOBAT running, monitoring and analysis. • Tools Used: OATS, QC, WLS • Maintain test plans and test plan research, proactively identify problems, and make recommendations regarding solutions. • Communicating the testing status to peers and senior management. • Analyzing and managing DTE runs and finding bugs before the official environment is available, giving more time to developers for triage. • Helping Dev team to triage the issue, and uploading appropriate logs to facilitate the fixing process. • Responsible for performing hands-on testing activities. Organize, lead, and attend meetings. • Work closely with developers and other staff members to form a unified team. • Basics of Web service testing using REST and SOAP. • Document, Implement, Monitor, and Enforce all processes for Testing as per standards defined by the Organization. • Involved in Creating and Executing Test Cases/Scripts, and Defect Management (Including Follow-up with the Development Team), Regression Suite and Regression Test Scripts, Executing Automation Scripts • Analyzing Logs for failures as well as monitoring and managing WLS. Maintaining Servers, Stuck Thread dump analysis, Incident log analysis etc. • Managing Daily AUTOBAT runs, running daily, monitoring the progress and Analyzing the failures for CRM. Preparing a report at the end and sending to the Higher management for analysis and review.
Accenture
Aug 20112 y 7 moMar 2014

Hyderabad

Rahul’s AI Stack

claude code
claude code
claude
claude
codex
codex
gemini
gemini
kiro
kiro
mcp
mcp

Education

rajasthan technical university

Bachelor of Technology (B.Tech.), Computer Science

rajasthan technical university

20074 yrs2011

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Rahul Jalan on Tal

Headline

Software Development Manager III at Amazon | Ex-Oracle | Ex-Accenture

About

Software Development Manager III @ Amazon.

Location

Bangalore Urban

AI stack

claude code

claude

codex

gemini

kiro

mcp

Work experience

Software Development Manager III at Amazon, Jul 2023 - Present · 3 yrs 2 mos, Leading 20+ engineers across cross-functional teams delivering developer.amazon.com platform serving 5M+ monthly users with 99.99% uptime. Launched AI-powered DevAssistant using RAG architecture (AWS Bedrock) processing 11K+ monthly queries at 97% accuracy, reducing support tickets by 20%. Spearheaded Amazon Appstore on Windows 11 partnership with Microsoft, launching 2,000+ apps to 50M+ users and generating single-digit millions in revenue. Established Appstore Quality Central testing platform processing 150K+ monthly tests across 1,000+ devices. Achieved $1M+ in cost optimizations through infrastructure improvements and accelerated developer productivity by 85% with CLI/IDE migration tools.

Engineering Manager II at Amazon, Jan 2021 - Jul 2023 · 2 yrs 7 mos, Amazon Appstore on Windows 11 (Microsoft Partnership) - Built and led 12-engineer compatibility team delivering Amazon Appstore on Windows 11 in strategic partnership with Microsoft, launching 2,000+ apps to 50M+ Windows users and generating single-digit millions in revenue. - Architected compatibility testing framework identifying and resolving 150+ critical OS/VM issues, reducing post-launch regression defects by 70%. Quality Infrastructure & Testing Platform - Established centralized quality testing platform, Appstore Quality Central, integrating in-house Device Farm across 1,000+ physical devices in 3 regions (US, Europe, India), processing 150K+ monthly tests with 99.9% infrastructure uptime. - Designed test orchestration microservices architecture reducing latency by 60%, achieving 97%+ test accuracy. Leadership & Operational Excellence - Improved code quality by 40% through code review process changes and increasing unit/integration test coverage from 45% to 85% while consistently delivering projects on-time. - Hired and mentored 15+ engineers with 90% retention rate; promoted 6 engineers to senior roles through structured career development programs, 1-on-1 coaching, and technical mentorship.

Quality Assurance Expert (Manager) at Traction on Demand, Feb 2020 - Dec 2020 · 11 mos, - Traction on Demand, merged with Salesforce in Feb 2022. - Lead a team of 8 QA/SDET engineers, architecting test automation frameworks. - Design and implement comprehensive QA strategies including API testing, performance benchmarking, and regression automation. - Salesforce Certified Administrator - ID-21216970

Software QA Manager at Ukey Smart, Jan 2019 - Feb 2020 · 1 yr 2 mos, - Startup, Closed now. - Managed 5+ engineers while building end-to-end automation infrastructure using Selenium, Postman, Appium, Jenkins, JMeter and Java. - Developed IoT testing frameworks for Raspberry Pi devices with MQTT protocol validation.

Technical Team Lead - QA at InfoObjects Inc., Apr 2017 - Jan 2019 · 1 yr 10 mos, Project & Role Description • Involved in Automation Testing, Regression, Bug Verification, Manual Report testing, Cube processing, Database testing • Managing a team of QA engineers, and working on Onshore- Offshore model. • Tools Used: TFS, Selenium, Jenkins, JMeter, Telerik • Maintain test plans and test plan research, proactively identify problems, and make recommendations regarding solutions. • Communicating the testing status to peers, team and senior management. • Creating and managing automation frameworks. • Helping Dev team to triage the issue, and uploading appropriate logs to facilitate the fixing process. • Responsible for performing hands-on testing activities. Organize, lead, and attend meetings. • Work closely with developers and other staff members to form a unified team. • Manually testing all reports as per the BRD, and reviewing work done by the team. • Document, Implement, Monitor, and Enforce all processes for Testing as per standards defined by the Organization/Client. • Involved in Creating and Executing Test Cases/Scripts, and Defect Management (Including Follow-up with the Development Team), Regression Suite and Regression Test Scripts, Executing Automation Scripts. Extras Other Than Role: • In Organizing Committee, for organizing quarterly parties and team building activities. Achievements: • Got appreciation cards from Client, Onshore managers, and offshore managers.

Senior Software QA Engineer at InfoObjects Inc., Jan 2016 - Apr 2017 · 1 yr 4 mos, Jaipur Area, India, Project & Role Description • Involved in Automation Testing, Regression, Bug Verification, Manual Report testing, Cube processing, Database testing • Managing team of QA engineers, and working on Onshore- Offshore model. • Tools Used: TFS, Selenium, Jenkins, JMeter, Telerik • Maintain test plans and test plan research, proactively identify problems, and make recommendations regarding solutions. • Communicating the testing status to peers, team and senior management. • Creating and managing automation scripts to manage the time taken by reports to load at browser level. • Helping Dev team to triage the issue, and uploading appropriate logs to facilitate the fixing process. • Responsible for performing hands-on testing activities. Organize, lead, and attend meetings. • Work closely with developers and other staff members to form a unified team. • Manually testing all reports as per the BRD, and reviewing work done by team. • Document, Implement, Monitor, and Enforce all processes for Testing as per standards defined by the Organization/Client. • Involved in Creating and Executing Test Cases/Scripts, and Defect Management (Including Follow-up with the Development Team), Regression Suite and Regression Test Scripts, Executing Automation Scripts. Extras Other Than Role: • In Organizing committee, for organizing quarterly parties and team building activities. Achievements: • Got appreciation cards from Client, Onshore managers and offshore managers.

Sr. Quality Assurance Engineer at Oracle India Private Limited, Mar 2014 - Dec 2015 · 1 yr 10 mos, Hyderabad Area, India, • Involved in Automation Testing, Regression, Bug Verification, RRF Execution, P1 Execution, Log Analysis, Server Management, DTE Analysis, Daily AUTOBAT running, monitoring and analysis. • Tools Used: OATS, QC, WLS • Maintain test plans and test plan research, proactively identify problems, and make recommendations regarding solutions. • Communicating the testing status to peers and senior management. • Analyzing and managing DTE runs and finding bugs before the official environment is available, giving more time to developers for triage. • Helping Dev team to triage the issue, and uploading appropriate logs to facilitate the fixing process. • Responsible for performing hands-on testing activities. Organize, lead, and attend meetings. • Work closely with developers and other staff members to form a unified team. • Basics of Web service testing using REST and SOAP. • Document, Implement, Monitor, and Enforce all processes for Testing as per standards defined by the Organization. • Involved in Creating and Executing Test Cases/Scripts, and Defect Management (Including Follow-up with the Development Team), Regression Suite and Regression Test Scripts, Executing Automation Scripts • Analyzing Logs for failures as well as monitoring and managing WLS. Maintaining Servers, Stuck Thread dump analysis, Incident log analysis etc. • Managing Daily AUTOBAT runs, running daily, monitoring the progress and Analyzing the failures for CRM. Preparing a report at the end and sending to the Higher management for analysis and review.

Software Analyst at Accenture, Aug 2011 - Mar 2014 · 2 y 7 mo, Hyderabad

Education

Bachelor of Technology (B.Tech.), Computer Science, rajasthan technical university