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Rahul Jain

Senior Director of Engineering | Marketplace, Retail & Planning Platforms | AI-Native Transformation | Distributed Systems

Bengaluru

19+ years of work experience

Flipkart
Sep 20242 yrsPresent

Bengaluru, Karnataka, India

Leading 150+ engineers across Marketplace, Retail & Planning platforms — spanning pricing & settlements, fulfillment, inventory, seller experience, and platform capabilities. AI-Native Transformation - Designed Marketplace & Retail's AI platform across Synapse (GenAI orchestration), Harbor (knowledge/API layer), and Nexus (API gateway), powering 10+ live use cases. - Launched Universal Search (~92% accuracy, ~1s latency) and Seller Copilot, a multi-agent seller assistant across 10+ domains with vernacular and voice support. - Driving AI-native PDLC transformation through spec-driven development and AI-assisted workflows, targeting 50% reduction in effort and 50% faster cycle time. Platform & Engineering Leadership - Merged Marketplace and Retail stacks into the OneMarketplace platform, unifying seller experience and reducing redundancy. - Re-architected pricing engine into a multi-tenant Rate Card Platform serving Flipkart Group marketplaces at 25K+ QPS (<100ms). - Turned around a code-red order backbone supporting 10M+ orders/day across multiple fulfillment channels. - Enabled Flipkart Minutes with a record 4.5-month launch, scaling to 1K dark stores and 5M SKUs/day peak inwarding. - Redefined Engineering Competency Framework across Flipkart (3K+ engineers).
Flipkart
Oct 20213 yrsSep 2024

Bengaluru, Karnataka, India

Consumer Platforms → Marketplace → Marketplace & Retail (progressive scope expansion). - Built ML infrastructure (OPUS) adopted across Search, Recommendations, Ads, and Merch — reducing model rollout time by ~70%. - Built multi-tenant audience segmentation platform enabling 2× segment scale (5K to 10K+). - Led engineering for Recommendations, User Insights, and Homepage — sustained CTR/CVR gains for 400M+ users. - Built shared enterprise platforms including API Gateway, MURV (Design System), and PartyMaster (MDM), adopted across Flipkart verticals.
Flipkart
Jan 20192 yrs 9 mosSep 2021

Bengaluru, Karnataka, India

AcadGild
Jun 20144 yrs 7 mosDec 2018

Bengaluru, Karnataka, India

Joined as a founding member and grew from Engineering Manager to VP of Engineering, owning the 0→1 product launch and 1→10 scale-up. Company acquired by AEON in 2017 in a ~$10M transaction. - Built engineering org from scratch (0→30 FTEs), establishing technical vision, hiring standards, and ownership culture. - Drove data-driven systems delivering 24% revenue uplift, 13% lower CAC, and 55% operational cost savings. - Led platform evolution from MVP to microservices, contributing to ~80% improvement in user retention.
Jul 20122 yrs 1 moJul 2014

Bengaluru, Karnataka, India

Built a 0→1 AI/ML sentiment-scoring platform for movie reviews, including core algorithms and data pipelines. Led product strategy, fundraising, and early go-to-market experiments.
Deloitte
Jul 20122 yrsJun 2014

Bengaluru, Karnataka, India

• Led a 20+ member offshore engineering team for a large-scale State of Alaska program, owning end-to-end delivery, architecture, and client coordination. • Architected and delivered the i10Collaborate enterprise platform from the offshore center, managing a 10–11 member team and building the system from scratch. • Enabled ICD-9 to ICD-10 migration with analytics and impact reporting, supporting regulatory compliance through scalable, enterprise-grade systems.
Deloitte
Nov 20101 yr 9 mosJul 2012

Bengaluru, Karnataka, India

Qwest Software Services
Feb 20073 yrs 10 mosNov 2010

Education

National Institute of Technology warangal

B.Tech

National Institute of Technology warangal

20014 yrs2005

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Headline

Senior Director of Engineering | Marketplace, Retail & Planning Platforms | AI-Native Transformation | Distributed Systems

About

Engineering leader with 20+ years of experience scaling consumer internet platforms serving 400M+ users and 10M+ orders/day. Senior Director of Engineering at Flipkart, leading 150+ engineers across Marketplace, Retail & Planning platforms. Known for platform transformations, business unit integration, org-wide capability building, and 0→1 launches including Flipkart Minutes. Currently driving AI-native engineering transformation across three layers: - AI Architecture: GenAI orchestration, knowledge/API layers, and AI gateway capabilities powering 10+ live use cases. - AI Products: Universal Search and Seller Copilot across seller and business workflows, Seller Support agents reduction. - AI-Native PDLC: Spec-driven development and AI-assisted workflows already delivering 25-30% productivity gains, targeting 50% reduction in effort and 50% faster cycle time. Earlier, VP Engineering & Founding Member at AcadGild (acquired by AEON in a ~$10M transaction), Co-Founder at MOZVO, and Senior Consultant at Deloitte. Core Expertise: Engineering Leadership & Org Scaling • Distributed Systems & Platform Architecture • AI Platform Architecture • AI-Native Engineering & PDLC • Cross-BU Portfolio Leadership • 0→1 Product Launches

Location

Bengaluru

Work experience

Senior Director of Engineering at Flipkart, Sep 2024 - Present · 2 yrs, Bengaluru, Karnataka, India, Leading 150+ engineers across Marketplace, Retail & Planning platforms — spanning pricing & settlements, fulfillment, inventory, seller experience, and platform capabilities. AI-Native Transformation - Designed Marketplace & Retail's AI platform across Synapse (GenAI orchestration), Harbor (knowledge/API layer), and Nexus (API gateway), powering 10+ live use cases. - Launched Universal Search (~92% accuracy, ~1s latency) and Seller Copilot, a multi-agent seller assistant across 10+ domains with vernacular and voice support. - Driving AI-native PDLC transformation through spec-driven development and AI-assisted workflows, targeting 50% reduction in effort and 50% faster cycle time. Platform & Engineering Leadership - Merged Marketplace and Retail stacks into the OneMarketplace platform, unifying seller experience and reducing redundancy. - Re-architected pricing engine into a multi-tenant Rate Card Platform serving Flipkart Group marketplaces at 25K+ QPS (<100ms). - Turned around a code-red order backbone supporting 10M+ orders/day across multiple fulfillment channels. - Enabled Flipkart Minutes with a record 4.5-month launch, scaling to 1K dark stores and 5M SKUs/day peak inwarding. - Redefined Engineering Competency Framework across Flipkart (3K+ engineers).

Director Of Engineering at Flipkart, Oct 2021 - Sep 2024 · 3 yrs, Bengaluru, Karnataka, India, Consumer Platforms → Marketplace → Marketplace & Retail (progressive scope expansion). - Built ML infrastructure (OPUS) adopted across Search, Recommendations, Ads, and Merch — reducing model rollout time by ~70%. - Built multi-tenant audience segmentation platform enabling 2× segment scale (5K to 10K+). - Led engineering for Recommendations, User Insights, and Homepage — sustained CTR/CVR gains for 400M+ users. - Built shared enterprise platforms including API Gateway, MURV (Design System), and PartyMaster (MDM), adopted across Flipkart verticals.

Senior Engineering Manager at Flipkart, Jan 2019 - Sep 2021 · 2 yrs 9 mos, Bengaluru, Karnataka, India

VP - Head Of Engineering | Founding Team Member at AcadGild, Jun 2014 - Dec 2018 · 4 yrs 7 mos, Bengaluru, Karnataka, India, Joined as a founding member and grew from Engineering Manager to VP of Engineering, owning the 0→1 product launch and 1→10 scale-up. Company acquired by AEON in 2017 in a ~$10M transaction. - Built engineering org from scratch (0→30 FTEs), establishing technical vision, hiring standards, and ownership culture. - Drove data-driven systems delivering 24% revenue uplift, 13% lower CAC, and 55% operational cost savings. - Led platform evolution from MVP to microservices, contributing to ~80% improvement in user retention.

Co-Founder at MOZVO, Jul 2012 - Jul 2014 · 2 yrs 1 mo, Bengaluru, Karnataka, India, Built a 0→1 AI/ML sentiment-scoring platform for movie reviews, including core algorithms and data pipelines. Led product strategy, fundraising, and early go-to-market experiments.

Senior Consultant at Deloitte, Jul 2012 - Jun 2014 · 2 yrs, Bengaluru, Karnataka, India, • Led a 20+ member offshore engineering team for a large-scale State of Alaska program, owning end-to-end delivery, architecture, and client coordination. • Architected and delivered the i10Collaborate enterprise platform from the offshore center, managing a 10–11 member team and building the system from scratch. • Enabled ICD-9 to ICD-10 migration with analytics and impact reporting, supporting regulatory compliance through scalable, enterprise-grade systems.

Consultant at Deloitte, Nov 2010 - Jul 2012 · 1 yr 9 mos, Bengaluru, Karnataka, India

SSE at Qwest Software Services, Feb 2007 - Nov 2010 · 3 yrs 10 mos

Education

B.Tech, National Institute of Technology warangal