---
title: "Rahul Jain - Senior Executive Customer Service at iEnergizer IT Services Pvt Ltd in New Delhi | Tal"
description: "Meet Rahul Jain, Senior Executive Customer Service at iEnergizer based in New Delhi."
image: "https://tal.club/meet/rahul-jain-1/share-image"
---

# Rahul Jain on Tal

## Headline

Senior Executive Customer Service at iEnergizer

## Location

New Delhi

## Work experience

Senior Executive Customer Service at iEnergizer IT Services Pvt Ltd at Credit One Bank, Apr 2025 \- Present · 1 yr 2 mos, Noida

Executive Customer Service at iEnergizer IT Services Pvt\. Ltd\. at Credit One Bank, Jan 2023 \- May 2025 · 2 yrs 5 mos, Dehradun, • Handle high\-volume inbound customer calls for US\-based banking customers\. • Resolve queries related to account information, payments, transactions, and service requests\. • Achieve First Call Resolution \(FCR\) while maintaining empathy and professionalism\. • Meet and exceed SLA, AHT, and Quality Assurance \(QA\) benchmarks\. • Accurately document customer interactions and resolutions in CRM systems\. • Escalate complex or sensitive cases as per process guidelines\. • Follow data security, compliance, and call quality standards strictly\.

Customer Service Representative at ison xperiences india pvt ltd, Apr 2022 \- Jan 2023 · 10 mos, On\-site, • Managed inbound and outbound customer interactions via calls, emails, and chat\. • Assisted customers with EMI card, loan queries, and payment\-related concerns\. • Explained processes, policies, and timelines clearly to customers\. • Resolved complaints efficiently to improve customer satisfaction\. • Maintained accurate customer records in CRM systems\.

Operations Associate at FirstCry\.com \(BrainBees Solutions Ltd\.\), Sep 2021 \- Apr 2022 · 8 mos, India, • Provided voice and email support for e\-commerce customers\. • Assisted with order placement, delivery tracking, cancellations, and returns\. • Coordinated with internal teams to resolve customer issues within TAT\. • Ensured proper documentation of customer interactions\. • Maintained service quality and professionalism in all interactions\.

## Education

Master of Business Administration \- MBA, International Business, Uttaranchal university

Bachelor of Commerce \- BCom, Business/Commerce, Accounts, Hemwati Nandan Bahuguna Garhwal University

[View the original profile](https://tal.club/meet/rahul-jain-1)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/rahul-jain-1#person",
      "name": "Rahul Jain",
      "url": "https://tal.club/meet/rahul-jain-1",
      "image": "https://tal.club/meet/rahul-jain-1/profile-photo.jpg",
      "description": "Meet Rahul Jain, Senior Executive Customer Service at iEnergizer based in New Delhi.",
      "jobTitle": "Senior Executive Customer Service at iEnergizer IT Services Pvt Ltd",
      "worksFor": {
        "@type": "Organization",
        "name": "Credit One Bank"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Senior Executive Customer Service at iEnergizer IT Services Pvt Ltd"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "New Delhi"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Uttaranchal university"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Hemwati Nandan Bahuguna Garhwal University"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/rahul-jain-1#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/rahul-jain-1#webpage",
      "url": "https://tal.club/meet/rahul-jain-1",
      "name": "Rahul Jain on Tal",
      "description": "Meet Rahul Jain, Senior Executive Customer Service at iEnergizer based in New Delhi.",
      "dateModified": "2026-06-10T13:55:58.663Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/rahul-jain-1#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/rahul-jain-1/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/rahul-jain-1/profile-photo.jpg",
        "caption": "Rahul Jain profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```