Headline

Senior Product Owner | Product Manager | Fintech · SaaS · POS | SAFe POPM · CSPO · Azure AI-900 | Ex-Paytm | Open to Relocation

About

I build products that matter — and I have the numbers to prove it. Senior Product Owner / Product Manager with 12+ years of end-to-end Agile delivery across fintech, proptech, SaaS, and telecom — serving 350M+ users. I own and groom product backlogs, write user stories with clear acceptance criteria, and facilitate Sprint Planning, Backlog Refinement, Sprint Review, and Retrospective ceremonies across Scrum teams. I apply continuous discovery frameworks including Jobs-to-Be-Done (JTBD) and Opportunity Solution Trees to validate features before sprint commitment, and conduct stakeholder mapping across engineering, product, and C-suite to align roadmap priorities. Currently at TCS, managing a $2M+ digital transformation engagement for a U.S. Bank POS SaaS platform — full backlog ownership from discovery to release. Experience with RBI and GDPR-compliant product delivery in regulated fintech environments. What I've delivered: - 95% on-time release rate — 15+ features/quarter, 4.5/5 CSAT at TCS - 30% increase in feature adoption — WSJF-driven discovery and prioritisation - 25% reduction in onboarding friction for 350M+ users at Paytm (KYC re-engineering) - 18% conversion improvement at Paytm via A/B testing - 90% OKR completion · 60+ member PI Planning facilitation SAFe POPM · CSPO · Azure AI-900 · Power BI PL-300 Open to Senior Product Owner / Product Manager roles (Fintech, SaaS, Proptech). Drop me a message — I read and respond to everything.

Location

Noida

AI stack

aistudio

antigravity

claude

codex

gemini

opencode

Work experience

Senior Product Owner (Product Manager — Digital Transformation) | Tata Consultancy Services at Tata Consultancy Services, Apr 2022 - Present · 4 yrs 5 mos, Noida, Uttar Pradesh, India, Leading product strategy and delivery for digital transformation initiatives across multiple Agile Release Trains — managing $2M+ annual budget with full Product Manager scope: roadmap ownership, discovery, GTM, and C-level stakeholder alignment. • Expanded scope to a U.S. Bank engagement — leading discovery & design phase for a leading POS SaaS platform revamp across 3rd party integrations, order management redesign, and Kitchen Display Screen (KDS); collaborating across inventory, customer management, notifications, and reporting teams • Adopted AI-assisted prototyping and generative AI tools as part of PM workflow — accelerating PRD creation, feature ideation, and design team alignment during discovery phases

Product Manager — Fintech (Lending & Payments) at Paytm, Jan 2021 - Mar 2022 · 1 yr 3 mos, Noida, Uttar Pradesh, India, Managed fintech product portfolio serving 350M+ users, coordinating across product, engineering, compliance, and vendor teams to deliver high-impact features. • Owned product backlog with 200+ prioritized user stories for lending, KYC verification, and onboarding features—reduced onboarding time by 25% through journey optimization • Conducted bi-weekly sprint planning and managed OKR tracking, achieving 90% goal completion rate across product initiatives • Led cross-functional coordination to deliver regulatory-compliant features ahead of strict deadlines, navigating complex compliance requirements • Drove 18% conversion rate improvement through post-launch impact analysis and iterative optimizations based on user feedback and analytics • Presented product roadmaps and performance metrics to VP-level leadership monthly, managing stakeholder communication across 5+ business units

Campaign Manager — Product and UX — Bennett Coleman & Co. Ltd. (Magicbricks) at Bennett Coleman & Co. Ltd. (The Times of India), Aug 2019 - Dec 2020 · 1 yr 5 mos, Noida, Uttar Pradesh, India, Collaborated with product and marketing teams to enhance UX for India's leading real estate marketplace, improving customer experience and platform engagement. • Improved user engagement by 22% through platform UX enhancements and customer-centric feature development • Gathered and analyzed functional requirements from business stakeholders, translating them into detailed user stories and acceptance criteria for 6 scrum teams • Managed Agile delivery cycles across mobile and web platforms, ensuring QA readiness and maintaining 98% sprint velocity consistency • Created executive dashboards tracking feature usage, engagement trends, and conversion funnels to enable data-driven product decisions

Deputy Manager Marketing at Paytm, Aug 2015 - Aug 2019 · 4 yrs 1 mo, Noida, Uttar Pradesh, India, Supported product backlog management and customer satisfaction for fintech products (lending, payments) · Planned, executed, and analysed campaign performance across 5+ product lines · Configured backend segmentation rules · Cross-project coordination and lifecycle reporting

Assistant Manager (Service Delivery/Testing & Operations) at DigiVive, Jan 2013 - Aug 2015 · 2 yrs 8 mos, Gurugram, Haryana, India, ● Responsible for end to end Integration (all operators as well as vendor side) ● Performing Integration and System Testing, UI Testing, Database Testing, API Testing, Testing of various modules. ● Responsible for providing regular Test Reports to the senior management. ● Responsible for configuring and maintaining the backend rules of the system database. ● Requirement Gathering and Analysis to test the feasibility.

Education

Postgraduate Degree, Business Administration and Management, General, NMIMS CDOE

Bachelor's degree, Electrical, Electronics and Communications Engineering, Kurukshetra university