Headline

Storage Admin | SAN & NAS Specialist | NetApp, Dell VMAX, Unity, Hitachi, HP | Backup & DR | Cohesity & NetBackup | Storage Migration | Cloud Storage | Automation(Terraform/Ansible) | AI-Driven Infrastructure Operations

About

Storage Management Professional with 10+ years of experience in enterprise storage, cloud operations, backup & recovery, disaster recovery, and infrastructure management. Currently working as a Consultant – Storage Management & Cloud Operations at Capgemini, leading L2/L3 support and serving as a key technical escalation point for clients, vendors, and internal teams. Experienced in managing NetApp SAN/NAS, Dell EMC VMAX, Dell Unity, Hitachi Storage, and SAN environments. Skilled in storage provisioning, LUN management, capacity planning, performance optimization, storage migrations, replication technologies, and disaster recovery solutions. Strong expertise in incident, problem, and change management, root cause analysis (RCA), SLA-driven support, client relationship management, and vendor coordination. Hands-on experience with EMC PowerPath, SRDF, TimeFinder, SAN Switches, Cohesity, NetBackup, Avamar, and NetWorker. Knowledgeable in Microsoft Azure, AWS, IaaS, PaaS, SaaS, Amazon S3, cloud storage migrations, and infrastructure automation using Terraform. Core Skills: • Technical Leadership & Team Mentoring • L2/L3 Storage Operations • Client & Stakeholder Management • NetApp SAN/NAS • Dell EMC VMAX, Unity & Hitachi • Storage Migration & Capacity Management • Backup & Recovery Solutions • Disaster Recovery & Business Continuity • SAN Administration & Replication • Cloud Storage & Cloud Migration • Incident, Problem & Change Management • Vendor Management • Terraform & Automation Focused on delivering secure, scalable, and highly available storage solutions while ensuring operational excellence and customer satisfaction.

Location

Mumbai

Work experience

Technical Specialist at Tata Consultancy Services, Feb 2022 - Present · 4 yrs 5 mos, India

Consultant - Storage Management & Cloud Technologies at Capgemini, Aug 2020 - Feb 2022 · 1 yr 7 mos, India, •Executing storage allocations & reclamations, managing LUN activities including expansion & migration, and overseeing vendor/customer management during hardware failure •Supporting L2+ for all storage frames •Performing Timefinder Mirror & clone operations, running DR test using Symmetrix Remote Data Facility (SRDF) replication, and configuring Symmetrix remote replication solution in SRDF •Troubleshooting storage, switches, FA utilisation, performance degradation, and general issues when required •Drafting & sending capacity management and health-check reports daily, after performing regular health-checks on all storage systems •Responsible for all administrative activities related to VMAX, storage provision/reclamation for existing hosts, and installation & configuration of EMC Powerpath & Powerpath Management •Coordinating with the storage teams & vendors personally and through team meetings •Configuring the Azure backup including ASR, AFS daily backup

SAN Storage Engineer at Sungard Availability Services, Sep 2019 - Aug 2020 · 1 yr, Eon IT Park Pune Maharashtra, •Monitored performance of maintenance activity related to storage & SAN switches •Planned SAN/NAS space provisions, allocations, de-allocations, and storage expansions adhering with clients’ requirements •Functioned as a fabric manager support and carried out activities like troubleshooting zoning issues & connectivity issues •Curated SOP’s for allocation & de-allocation documents and flowcharts for common issues faced by the team to help identify areas of improvement and devise strategies to tackle with them •Performed health checks on storage devices & switches (Brocade) regularly •Drafted capacity management reports for the clients and further planning •Strong knowledge of zoning & troubleshooting of Brocade switches •Worked on priority incidents related to faults space allocation/reclaim with efficiency and precision •Provided continuous (24/7) remote support for USA & UK clients, logged calls with vendors for software/hardware support, and worked on multiple clients with the support of co-workers

Storage Administrator at Wipro, Oct 2014 - Sep 2019 · 5 yrs, Pune, Maharashtra, India, •Troubleshot, monitored (physically & remotely), and managed alerts of storage devices and issues related to storage •Resolved incidents & tasks daily with compliance to the TAT period •Responsible for tasks related to storage reclaim activity, RPA activity, and collection of storage artefacts according to the activities

Education

Bachelor of Science - BS, Information Technology, University of Mumbai