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Rahul Pai

Technical Lead | Automic UC4 (V12/V24) | Workload Automation | Production Support | Linux | ServiceNow | Incident Management | Delivering Reliable Enterprise Batch Operations

Bengaluru

4+ years of work experience

Cognizant
Apr 20251 yr 4 mosPresent

Bengaluru, Karnataka, India

Cognizant
Jun 20222 yrs 10 mosMar 2025

India

Education

Nmam Institute of Technology

Bachelor of Engineering, Electrical, Electronics and Communications Engineering

Nmam Institute of Technology

20165 yrs2021
Nmam Institute of Technology

Bachelor of Technology, Electrical, Electronics and Communications Engineering

Nmam Institute of Technology

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Headline

Technical Lead | Automic UC4 (V12/V24) | Workload Automation | Production Support | Linux | ServiceNow | Incident Management | Delivering Reliable Enterprise Batch Operations

About

Technical Lead with 3.8+ years of experience in Automic UC4 (V12/V24), specializing in Enterprise Workload Automation, Batch Scheduling, Production Support, and Job Scheduling Administration. I enjoy solving complex operational challenges, ensuring business-critical workflows execute seamlessly, and maintaining high availability in 24×7 enterprise environments. My expertise includes Automic UC4 , Workflow Monitoring, Batch Job Scheduling, External Dependency Management, Incident Management, Root Cause Analysis (RCA), SLA Compliance, Change Management, and ITIL-based Service Operations. I have hands-on experience supporting Linux and Windows environments, using ServiceNow for ITSM processes, troubleshooting production issues, and ensuring reliable execution of enterprise batch workloads. I am passionate about delivering stable, reliable, and efficient automation solutions while continuously improving operational performance. I enjoy collaborating with cross-functional teams to resolve critical incidents, optimize workload automation processes, and support business continuity in enterprise environments. I’m currently open to opportunities in Technical Lead, Automic UC4 Administrator, Workload Automation Engineer, Production Support Engineer, and Application Support roles. If you’re looking for someone with expertise in Enterprise Workload Automation, Automic UC4, Batch Scheduling, Linux, ServiceNow, ITIL, Incident Management, and Production Support, I’d be happy to connect.

Location

Bengaluru

Work experience

Technical Lead at Cognizant, Apr 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India

Senior System Engineer at Cognizant, Jun 2022 - Mar 2025 · 2 yrs 10 mos, India

Education

Bachelor of Engineering, Electrical, Electronics and Communications Engineering, Nmam Institute of Technology

Bachelor of Technology, Electrical, Electronics and Communications Engineering, Nmam Institute of Technology

Rahul Pai - Technical Lead in Bengaluru | Tal