---
title: "Rahul Solanki - Customer Service Executive in Mumbai | Tal"
description: "Meet Rahul Solanki, Senior Associate at Tata Consultancy Services based in Mumbai."
image: "https://tal.club/meet/rahul-126/share-image"
---

# Rahul Solanki on Tal

## Headline

Senior Associate at Tata Consultancy Services

## About

Experienced Senior Executive with a demonstrated history of working in the information technology and services industry\. Skilled in Technical Support, Sales, Cold Calling, Customer Relationship Management \(CRM\), and Customer Satisfaction\.

## Location

Mumbai

## Work experience

Customer Service Executive at Trade Wings Ltd, Worked as a customer care executive for a logistics and cargo company\. Used to assist domestic and international clents\.

Senior Associate at Tata Consultancy Services, Nov 2018 \- Jun 2026 · 7 yrs 8 mos, Mumbai, Maharashtra, India, Worked for 4 different projects\. Started as a customer service executive for Citibank NA\. Provided customer service for Citibank Business Cerdit Cards clients\. Worked as a quality analyst for Everbank NA\. Provided quality checks for Everbank disputes process\. Worked as a Project Management Officer \(PMO\) for Scotia Bank Canada project\. Used to manage associates billing\. Corporate communications with the corporate finance and clients\. Looking after daily attendance, access, trainings for the associates\. Maintaining business continuity plans\. Worked as a KYC AML Analyst for FCIB CIBC\- First Caribbean International Bank part of Canadian Imperial Bank of Canada\. Handled periodic KYC for FCIB clients\.

Sr\. Executive at Hexaware Technologies, Apr 2018 \- Oct 2018 · 7 mos, New Mumbai

Senior Executive at Hexaware Technologies, Apr 2016 \- Aug 2017 · 1 yr 5 mos, Worked as a customer service executive for Ola Cabs Australia\. Providing customer support via emails and calls\. Experience working for different Australian time zones\. Hands on experience working on applications like Zendesk and Jira\.

Customer Service Executive at Tech Mahindra Business Services, Jan 2011 \- Apr 2016 · 5 yrs 4 mos, Mumbai, Maharashtra, India, Worked as a customer service executive for Ireland Telecom company Three\. Provided chat support and upselling for Three home phone, Internet, TV, and wirless services\. Hands\-on experience working on applications like Liveperson and LiveEngage\.

## Education

Higher Secondary, Science, Robert Money Jr College

High School, General Studies, St\. Joseph's high school, Umerkhadi, Mumbai

[View the original profile](https://tal.club/meet/rahul-126)

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