Rahul Solanki
Senior Associate at Tata Consultancy Services
Mumbai
14+ years of work experience
- NowPresent
Worked as a customer care executive for a logistics and cargo company. Used to assist domestic and international clents.
Nov 20187 yrs 8 mosJun 2026
Mumbai, Maharashtra, India
Worked for 4 different projects. Started as a customer service executive for Citibank NA. Provided customer service for Citibank Business Cerdit Cards clients. Worked as a quality analyst for Everbank NA. Provided quality checks for Everbank disputes process. Worked as a Project Management Officer (PMO) for Scotia Bank Canada project. Used to manage associates billing. Corporate communications with the corporate finance and clients. Looking after daily attendance, access, trainings for the associates. Maintaining business continuity plans. Worked as a KYC AML Analyst for FCIB CIBC- First Caribbean International Bank part of Canadian Imperial Bank of Canada. Handled periodic KYC for FCIB clients.
Apr 20187 mosOct 2018
New Mumbai
Apr 20161 yr 5 mosAug 2017
Worked as a customer service executive for Ola Cabs Australia. Providing customer support via emails and calls. Experience working for different Australian time zones. Hands on experience working on applications like Zendesk and Jira.
Jan 20115 yrs 4 mosApr 2016
Mumbai, Maharashtra, India
Worked as a customer service executive for Ireland Telecom company Three. Provided chat support and upselling for Three home phone, Internet, TV, and wirless services. Hands-on experience working on applications like Liveperson and LiveEngage.
Education
Higher Secondary, Science
Robert Money Jr College
20051 yr2006
High School, General Studies
St. Joseph's high school, Umerkhadi, Mumbai
199110 yrs2001
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