Headline

Engineer at L&T Technology Services | Python Developer | Data Enthusiast | Master of Technology in Computer Science

About

Solution-oriented Python Developer with 3+ years of experience across development, education, and customer service, with a growing focus on data engineering. Currently serving as an Engineer at L&T Technology Services where I develop simulation applications and machine learning solutions while actively expanding my expertise in big data technologies. My technical journey includes building water heater sizing applications using Python and Flask, creating emotion-based music recommendation systems with CNNs, and developing network intrusion detection models. I'm passionate about the intersection of machine learning and data engineering, currently deepening my knowledge in Hadoop, Apache Spark, and Azure cloud services to tackle data-intensive challenges. Previously, I guided computer science students as a Lab Programmer at Bearys Institute of Technology, achieving a 93% success rate in university exams. My background in Amazon customer support enhances my ability to translate technical concepts into business value and client-focused solutions. With an MTech in Computer Science and practical experience in database systems and API development, I'm positioning myself at the forefront of data engineering innovation. I thrive in collaborative environments where I can apply my Python development skills while pursuing my passion for building scalable data pipelines and analytics solutions. Open to connecting with data professionals, engineers, and organizations looking for a dedicated professional actively bridging the gap between software development and data engineering.

Location

Karnataka

Work experience

Engineer - Digital products & process software at L&T Technology Services, Sep 2023 - Present · 2 yrs 8 mos, Mysore, Karnataka, India, Developing Python-based solutions for simulation and machine learning applications. Specializing in backend development with Flask, database integration, and API creation. Currently focused on expanding skills in data engineering and big data technologies including Apache Spark and Hadoop. • Developed Python scripts that simulate water heater sizing using Functional Mock-up Units (FMUs), reducing manual calculation time by 70% • Built RESTful APIs with Flask that facilitated seamless integration between simulation backend and user interface • Created and trained a CNN model for facial emotion recognition that achieved 85% accuracy in real-world testing • Implemented database integration using pyodbc to efficiently store and retrieve simulation parameters and results • Coordinated with cross-functional teams to ensure seamless data flow and error handling between frontend and backend systems • Deployed applications on Azure cloud platform while implementing CI/CD pipelines using Azure DevOps

Virtual Customer Service Associate at Amazon, Aug 2019 - Oct 2020 · 1 yr 3 mos, Mangaluru, Karnataka, India, Provided front-line customer service for one of the world's largest e-commerce platforms, resolving customer issues and ensuring positive experiences. • Handled an average of 50+ customer interactions daily, maintaining high resolution rates and customer satisfaction scores • Resolved complex customer queries regarding orders, refunds, and product information in real-time • Collaborated with internal teams to escalate and address technical issues affecting customer experience • Developed strong problem-solving and communication skills while working in a fast-paced environment • Consistently met or exceeded performance metrics for call handling time and customer satisfaction • Adapted quickly to changing policies and procedures during the pandemic-driven surge in e-commerce

Education

Master of Technology - MTech, Computer Science, Visvesvaraya Technological University

Bachelor of Engineering, Computer Science, Educational Institution