Ragini Sharma
Technical Delivery Manager at Prudential plc
Greater Bengaluru Area
15+ years of work experience
Oct 20223 y 10 moPresent
Bengaluru, Karnataka, India
Spearheaded the digital systems rollout (PAS, CRM, CCM, DMS) supporting Prudential's
India launch.
Defined GCP-vetted architecture strategy; enabled seamless integration using Java,
Node.js, and Nest.js.
Delivered an A/ML-driven health scoring model
Streamlined QA automation and UAT processes, improving delivery velocity by 20%.
Managed cloud spend (multi-crore) with FinOps best practices, reducing waste by 15%.
Led end-to-end vendor evaluation (RFP/RFQ), securing scalable SaaS partnerships.
Managing vendor teams for implementations
Jul 20193 yrs 5 mosNov 2022
Gurgaon, India
Managing multiple digital acquisition teams for web associated with different lines of businesses
(DTH,Broadband,Prepaid and Postpaid)
● Launched a program for Referral where an Airtel customer can refer other customers for Airtel
services and earn a monetary benefit along with the referee after activation of the service. This involved changes on various applications. The program was launched in collaboration with tech, product and customer experience teams
● Part of the core team to launch Airtel black. Worked with a team of developers, engineering and product
managers,marketing and customer experience teams to launch and support the PAN India release
● Work with Product managers,Engineering managers and Enterprise Architects to help enable new
functionalities on the Acquisition journeys. Also manage any production issues within TAT
● Worked with CRM teams where the order is actually punched in the event of changes required
Jan 20196 mosJun 2019
Noida Area, India
Managing the implementation of a loan origination system for a leading bank. The portal consists of
Customer journey with the user having the option of applying for a Secured business loan. Third party APIs
are used to pull customer Business and financial information and compile user data and submit the
application. The staff portal is accessible to several roles for processing the application with integration
with banks internal APIs for decisioning and account creation
Mar 20162 yrs 10 mosDec 2018
Gurgaon, India
Rapidsoft is a service cum product based company.
I have managed several projects of varied complexity and team sizes Some of them are mentioned below
RAPID ERP:
An ERP based on web and mobile technologies developed specifically for the construction industry. I was involved is this project during the inception phase. I helped shape this product by requirement gathering, given my background in Business Analysis, holding stakeholder meetings and finalizing the scope and process flows.After which the project plan was created.
With a team of UI developers and designers, the UI was freezed. The development of the project was done using Agile. I created user stories for Sprints and held scrum meetings for Project monitoring and control. I conducted change request management wherever needed. The ERP is being used by NKC Projects in the head office and construction sites and it has optimized and automated many manual processes saving both money and time
GEMSCAN LABS(Dallas&Toronto)
Business process re-engineering and software re-development for a legacy jewelry grading software. I visited the client's office in Dallas and Toronto to understand the business and to propose a new software with additional requirements to meet the clients need. The legacy data also needed to be migrated which was approximately more than 5million records per office
Aug 20114 yrs 8 mosMar 2016
Noida Area, India
Multiple development related roles using PHP and .Net
Ragini’s AI Stack
Education
Bachelor of Technology (BTech), Computer Science
Maharshi Dayanand University
20074 yrs2011
St Anthony's Sr Sec School
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