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Raghu M.

Product Portfolio Leader | Global Product Strategy | SaaS & Enterprise Platform Ecosystems | AIPMM CPM® | AIPMM CPMM® | Lean Expert & LSS Master Black Belt

Greater Bengaluru Area

15+ years of work experience

Motorola Solutions
Jan 20242 yrs 8 mosPresent

Greater Bengaluru Area

+ Own a global product portfolio serving a large enterprise subscriber base, delivering sustained year-over-year growth across 150+ countries via a distributed multi-region server infrastructure (NA, EMEA, APAC, LACR), leading Motorola Solutions' flagship Unified Communications business while managing globally distributed teams across the US, UK, India, Malaysia, Singapore, Australia, and Japan + Lead product strategy for the Wave PTX On Cloud Product Portfolio an ecosystem of 13 products spanning IoT/Android devices, mobile apps (iOS, Android), SaaS web platforms, and cloud deployments. Unify hardware, software, web, mobile, IoT, eCommerce, subscriber management, and enterprise admin globally + Partner with Motorola executive leadership to define multi-year product strategy and investment priorities, directing decisions across a major strategic initiative portfolio spanning Wave PTX (NA & International). Led unified 2025/2026 roadmap definition, aligned cross-functional stakeholders, and advanced the majority of initiatives from concept through execution and launch readiness, accelerating delivery of high-impact products at global scale
Motorola Solutions
Mar 20203 yrs 10 mosDec 2023

Bengaluru, Karnataka, India

+ Owned Product Management for the Wave PTX On Cloud Product Portfolio, driving substantial multi-year revenue growth and positioning the platform for sustained global scale + Led 50+ product upgrades on Saas Products, 5 device launches, 6 Server Upgrades and 110+ feature releases, increasing customer retention and generating significant incremental revenue, while expanding Wave PTX On Cloud into new international markets (NA, LACR, EMEA, APAC) and establishing it as a key growth engine for Motorola Solutions' Unified Communications segment + Directed cross-functional, international teams spanning Engineering (Server, IoT, Devices, Client & Mobile Apps, Web Apps & Portals, eCommerce, Salesforce) and Business units to align product strategy, elevate user experience, and execute go-to-market plans, driving device launches that sustained market leadership and growth
Startups
Aug 20181 yr 7 mosFeb 2020

Bangalore

Independent Product & Design Consultant, advising early-stage startups on product strategy and user experience across multiple engagements --Notable Startup Assignment-- Awign (Sep 2019 - Dec 2019) - A gig workforce marketplace platform Company Snapshot - Awign is a technology-driven workforce marketplace that enables enterprises to execute large-scale field and operational workflows/tasks through a distributed gig workforce + [MVP/Prototype - 0 To 1 Product] Gig Workforce Execution & Payout/Earnings Platform - Owned the end-to-end product design of a self-service workforce platform from concept to MVP, defining core system architecture for task allocation, execution tracking, and payout/earnings flows. Succeeded in validating core product and incentive mechanics through iterative prototyping, shaping future product direction + Established and scaled Product Management and Agile delivery practices, maximised delivery predictability by 80% and driving execution discipline and cross-functional product velocity
IG
Jan 20188 mosAug 2018

Bengaluru, Karnataka, India

+ Led 20+ Members Tech Team in Credit and Finance Ops (A Leverage and Credit Decision Engine) as well as Trading Charges Area of IG Trading Platforms which processed the Trading Charges and Ledger Adjustments/Corrections for all the clients of IG (195,000 active clients ) from across the globe + Product Managed the end to end development of MTF Prime Broker for CFDs and MTF Issuer for Barrier Options/Turbos/Knockout Option products. Led the Product/Project Plan, Prioritisation, Product Milestones, Phasing, Backlog Grooming, User Stories, Agile Development Plans, Delivery etc...
Satmetrix
Apr 20161 yr 9 mosDec 2017

Bengaluru, Karnataka, India

Translated the Strategic Vision of Satmetrix and Product Vision from CXOs to tangible results in terms of Products and Services. Spearheaded the Product Management and Product Development Operations as a Principal Product Manager for Satmetrix India Development Center (IDC - Bangalore and Trivandrum) while functioning as a first point of contact for all Design, Development, QA, Marketing, Operations, Sales, Services and Support teams at IDC. Lead the End-to-end Product Management activities from Product Ideation, Product Planning, Product Strategy, Requirement Gathering, UX design, Product Development, Beta Testing to Go To Market, Product Roadmap and Product Backlog Grooming. Product Managed over 50% of the Product Areas in Satmetrix NPX CEM Platform and Enhanced the CEM platform functionalities to win ration in the Enterprise Customer Segment. Product Purview Included: CEM Program Management, Survey Manager, Customer Journey Management, Survey Styling, Survey Templates, Survey Outcast and Distribution Channels, Action Management, Survey Response Data, Data Search and Advanced Filters, NPX App Administration Section, UX/UI Pattern Libraries, Text Analytics Integration, CRM Integration, Product Academy, In Product Support Center and Customer Service Portal. Reported To: Chief Operating Officer (COO) and Senior Director
Vtiger CRM
Jun 20132 yrs 10 mosMar 2016

Bengaluru, Karnataka, India

Led the company wide Development of Product Marketing, Product Management and Customer Retention strategies. Product Evangelist who employed Voice of Customers to determine product direction/roadmap and product functionalities that are fit for purpose. Drove effective Product Marketing, Sales, Product Adoption, Retention strategies and developed & maintained excellent relations with new, as well as existing customers with the overall objective of increasing customer satisfaction levels and retention. Key Influencer of Vtiger's Product Roadmap, Involved in building and managing the Request Backlog, carry out Competitive Analysis, Market Research, Define MRD and PRDs, thereby responsible for evolution & shaping the Products and Services. - Key Responsibilities - + Managed Vtiger's Overall Global Clients from over 75+ Countries and 20+ Industry Verticals + Key stakeholder for Product Management, UX and Development team with the overall vision of influencing the product road-map and the company. Key intermediary between the Product, Customer Support and Customers + Define User Stories, Prioritise Features, Oversee Product Collateral(Documentation, Videos & Guides), Sales Collaterals, Product Demo & Trainings to drive Product Adoption + Entrenched in the full life cycle of the new products as well as existing products; Was a part of 5 Major versions of Vtiger CRM Product v5.2.1, v5.3.0, v5.4.0, v6.0, v7.0 + Program Manager and Lead Business Analyst for Kick-Start Services, Implementations, Product Trainings, User On-boarding and Product Customisation + Accountable for Customer Retention Metrics, Scorecards, and Processes required for product adoption. Involved in Building In-product tracking tools to drive the Retention Metrics and Product Usage Data + Effectively Mentor and Coach all customer facing teams (about 20 people) from an array of verticals including Marketing, Sales, Business Analysts and Support Reported To: Chief Executive Officer (CEO)
Vtiger CRM
Jun 20112 yrsMay 2013

Greater Bengaluru Area

As an early employee of Vtiger’s Management as well as Marketing Team, Directly involved in initiating and standardizing almost all areas including Marketing, Management, Customer Facing Functions, Product and Process Strategies of the company. Held multiple roles in early stage of Vtiger from Marketing Associate, Sales Engineer, Business Analyst to Technical Writer, Support Engineer and more. Raghu Mahaadev is one among the Key contributors to the company’s growth during the StartUp as well as Growth Phase Reported To: Chief Executive Officer (CEO)

Raghu’s AI Stack

claude
claude
gemini
gemini

Education

Institute of Product Leadership

International Post Graduate Certificate Program in Product Management & Marketing (ICPM), Innovation, Product Management and Product Marketing Management

Institute of Product Leadership

20141 yr2015
Visvesvaraya Technological University

Bachelor of Engineering (B.Eng.), Computer Science and Engineering

Visvesvaraya Technological University

20074 yrs2011

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Headline

Product Portfolio Leader | Global Product Strategy | SaaS & Enterprise Platform Ecosystems | AIPMM CPM® | AIPMM CPMM® | Lean Expert & LSS Master Black Belt

About

Product Portfolio Leader with 15+ years leading end-to-end product strategy and execution, with a track record of building and scaling SaaS and enterprise platform products from concept to launch across high-growth startups and global enterprises. Currently owning Motorola Solutions' Wave PTX product portfolio, driving sustained multi-year revenue growth and serving a large global enterprise subscriber base across 150+ countries. Direct an international cross-functional organization of engineers, architects, designers, PMs, and business stakeholders across 7 countries, owning multi-year product strategy and investment decisions from concept through global adoption. Expertise in industry best practices for Product Management; One amongst the elite group of Product Leaders to achieve both Certified Product Manager (CPM®) and Certified Product Marketing Manager (CPMM®) status from “Association of Product Marketing and Management, United States (AIPMM USA)" A Leader in Lean, Quality and Process Management, Raghu is a Lean Expert and has achieved Lean Six Sigma Black Belt as well as Master Black Belt* from RABQSA International Inc (Australia) and Exemplar Global (Australia).

Location

Greater Bengaluru Area

AI stack

claude

gemini

Work experience

Senior Product Manager at Motorola Solutions, Jan 2024 - Present · 2 yrs 8 mos, Greater Bengaluru Area, + Own a global product portfolio serving a large enterprise subscriber base, delivering sustained year-over-year growth across 150+ countries via a distributed multi-region server infrastructure (NA, EMEA, APAC, LACR), leading Motorola Solutions' flagship Unified Communications business while managing globally distributed teams across the US, UK, India, Malaysia, Singapore, Australia, and Japan + Lead product strategy for the Wave PTX On Cloud Product Portfolio an ecosystem of 13 products spanning IoT/Android devices, mobile apps (iOS, Android), SaaS web platforms, and cloud deployments. Unify hardware, software, web, mobile, IoT, eCommerce, subscriber management, and enterprise admin globally + Partner with Motorola executive leadership to define multi-year product strategy and investment priorities, directing decisions across a major strategic initiative portfolio spanning Wave PTX (NA & International). Led unified 2025/2026 roadmap definition, aligned cross-functional stakeholders, and advanced the majority of initiatives from concept through execution and launch readiness, accelerating delivery of high-impact products at global scale

Product Management Consultant at Motorola Solutions, Mar 2020 - Dec 2023 · 3 yrs 10 mos, Bengaluru, Karnataka, India, + Owned Product Management for the Wave PTX On Cloud Product Portfolio, driving substantial multi-year revenue growth and positioning the platform for sustained global scale + Led 50+ product upgrades on Saas Products, 5 device launches, 6 Server Upgrades and 110+ feature releases, increasing customer retention and generating significant incremental revenue, while expanding Wave PTX On Cloud into new international markets (NA, LACR, EMEA, APAC) and establishing it as a key growth engine for Motorola Solutions' Unified Communications segment + Directed cross-functional, international teams spanning Engineering (Server, IoT, Devices, Client & Mobile Apps, Web Apps & Portals, eCommerce, Salesforce) and Business units to align product strategy, elevate user experience, and execute go-to-market plans, driving device launches that sustained market leadership and growth

Product Management, Product Design and Strategy Consultant at Startups, Aug 2018 - Feb 2020 · 1 yr 7 mos, Bangalore, Independent Product & Design Consultant, advising early-stage startups on product strategy and user experience across multiple engagements --Notable Startup Assignment-- Awign (Sep 2019 - Dec 2019) - A gig workforce marketplace platform Company Snapshot - Awign is a technology-driven workforce marketplace that enables enterprises to execute large-scale field and operational workflows/tasks through a distributed gig workforce + [MVP/Prototype - 0 To 1 Product] Gig Workforce Execution & Payout/Earnings Platform - Owned the end-to-end product design of a self-service workforce platform from concept to MVP, defining core system architecture for task allocation, execution tracking, and payout/earnings flows. Succeeded in validating core product and incentive mechanics through iterative prototyping, shaping future product direction + Established and scaled Product Management and Agile delivery practices, maximised delivery predictability by 80% and driving execution discipline and cross-functional product velocity

Product Manager & Product Owner at IG, Jan 2018 - Aug 2018 · 8 mos, Bengaluru, Karnataka, India, + Led 20+ Members Tech Team in Credit and Finance Ops (A Leverage and Credit Decision Engine) as well as Trading Charges Area of IG Trading Platforms which processed the Trading Charges and Ledger Adjustments/Corrections for all the clients of IG (195,000 active clients ) from across the globe + Product Managed the end to end development of MTF Prime Broker for CFDs and MTF Issuer for Barrier Options/Turbos/Knockout Option products. Led the Product/Project Plan, Prioritisation, Product Milestones, Phasing, Backlog Grooming, User Stories, Agile Development Plans, Delivery etc...

Product Manager at Satmetrix, Apr 2016 - Dec 2017 · 1 yr 9 mos, Bengaluru, Karnataka, India, Translated the Strategic Vision of Satmetrix and Product Vision from CXOs to tangible results in terms of Products and Services. Spearheaded the Product Management and Product Development Operations as a Principal Product Manager for Satmetrix India Development Center (IDC - Bangalore and Trivandrum) while functioning as a first point of contact for all Design, Development, QA, Marketing, Operations, Sales, Services and Support teams at IDC. Lead the End-to-end Product Management activities from Product Ideation, Product Planning, Product Strategy, Requirement Gathering, UX design, Product Development, Beta Testing to Go To Market, Product Roadmap and Product Backlog Grooming. Product Managed over 50% of the Product Areas in Satmetrix NPX CEM Platform and Enhanced the CEM platform functionalities to win ration in the Enterprise Customer Segment. Product Purview Included: CEM Program Management, Survey Manager, Customer Journey Management, Survey Styling, Survey Templates, Survey Outcast and Distribution Channels, Action Management, Survey Response Data, Data Search and Advanced Filters, NPX App Administration Section, UX/UI Pattern Libraries, Text Analytics Integration, CRM Integration, Product Academy, In Product Support Center and Customer Service Portal. Reported To: Chief Operating Officer (COO) and Senior Director

Product Marketing, Product Management, Customer Retention & Program Manager at Vtiger CRM, Jun 2013 - Mar 2016 · 2 yrs 10 mos, Bengaluru, Karnataka, India, Led the company wide Development of Product Marketing, Product Management and Customer Retention strategies. Product Evangelist who employed Voice of Customers to determine product direction/roadmap and product functionalities that are fit for purpose. Drove effective Product Marketing, Sales, Product Adoption, Retention strategies and developed & maintained excellent relations with new, as well as existing customers with the overall objective of increasing customer satisfaction levels and retention. Key Influencer of Vtiger's Product Roadmap, Involved in building and managing the Request Backlog, carry out Competitive Analysis, Market Research, Define MRD and PRDs, thereby responsible for evolution & shaping the Products and Services. - Key Responsibilities - + Managed Vtiger's Overall Global Clients from over 75+ Countries and 20+ Industry Verticals + Key stakeholder for Product Management, UX and Development team with the overall vision of influencing the product road-map and the company. Key intermediary between the Product, Customer Support and Customers + Define User Stories, Prioritise Features, Oversee Product Collateral(Documentation, Videos & Guides), Sales Collaterals, Product Demo & Trainings to drive Product Adoption + Entrenched in the full life cycle of the new products as well as existing products; Was a part of 5 Major versions of Vtiger CRM Product v5.2.1, v5.3.0, v5.4.0, v6.0, v7.0 + Program Manager and Lead Business Analyst for Kick-Start Services, Implementations, Product Trainings, User On-boarding and Product Customisation + Accountable for Customer Retention Metrics, Scorecards, and Processes required for product adoption. Involved in Building In-product tracking tools to drive the Retention Metrics and Product Usage Data + Effectively Mentor and Coach all customer facing teams (about 20 people) from an array of verticals including Marketing, Sales, Business Analysts and Support Reported To: Chief Executive Officer (CEO)

Marketing Analyst at Vtiger CRM, Jun 2011 - May 2013 · 2 yrs, Greater Bengaluru Area, As an early employee of Vtiger’s Management as well as Marketing Team, Directly involved in initiating and standardizing almost all areas including Marketing, Management, Customer Facing Functions, Product and Process Strategies of the company. Held multiple roles in early stage of Vtiger from Marketing Associate, Sales Engineer, Business Analyst to Technical Writer, Support Engineer and more. Raghu Mahaadev is one among the Key contributors to the company’s growth during the StartUp as well as Growth Phase Reported To: Chief Executive Officer (CEO)

Education

International Post Graduate Certificate Program in Product Management & Marketing (ICPM), Innovation, Product Management and Product Marketing Management, Institute of Product Leadership

Bachelor of Engineering (B.Eng.), Computer Science and Engineering, Visvesvaraya Technological University