Headline

Technical Project Manager

About

Technical Project Manager | Program Manager | PMP | Telecom & Broadband PMP-certified Technical Project Manager with 10 years of experience delivering telecom, FTTH/GPON, broadband, and network transformation programs worth INR 800M+. I specialize in end-to-end project and program delivery, stakeholder and vendor management, risk governance, cross-functional leadership, field deployment, UAT, go-live readiness, and production deployments across ISP environments. My experience includes supporting 1M+ devices across ISP deployments, maintaining 98–99% SLA performance, reducing MTTR from 8 hours to under 2 hours, and reducing schedule slippage by 40% through structured RAID and dependency management. I bring a combination of technical telecom expertise and project leadership, with hands-on experience across FTTH/GPON, OLT/ONT, broadband CPE, TR-069, TR-369, TR-181, Wi-Fi 5/6, interoperability testing, firmware deployments, and network validation. I have worked closely with ISPs, OEMs, chipset vendors, engineering, QA, field operations, and customer teams to drive technical decisions, manage dependencies, mitigate delivery risks, and achieve successful production go-lives. Open to Technical Project Manager, Technical Program Manager, Program Manager, Telecom Project Manager, and Network Delivery leadership opportunities.

Location

Greater Bengaluru Area

AI stack

claude

gemini

grok

openai

ChatGPT

Microsoft Copilot

Work experience

Technical Project Manager at GX Group, Apr 2025 - Present · 1 yr 7 mos, Bangalore Urban, Karnataka, India, Own end-to-end project planning for new ONT and broadband CPE programs, including scope definition, timeline estimation, resource sizing, and project kickoff governance. Lead stakeholder alignment with PLM teams and chipset vendors including Realtek and Airoha on component selection, product customization, antenna configuration, and customer requirements. Translate customer requirements including mesh networking and TR-369/TR-181 customization into phased firmware delivery plans, aligning engineering, Automation QA, and Manual QA milestones. Manage cross-functional dependencies for third-party AI agent integration, coordinating development, vendor validation, and QA teams; led integration efforts that reduced firmware acceptance timelines by approximately 20%. Lead interoperability testing across field-deployed OLT platforms, field trials, go-live readiness, production deployment, customer sign-off, and post-deployment firmware issue management.

Deputy Technical Manager at GX Group, Apr 2020 - Mar 2025 · 5 yrs, Bangalore Urban, Karnataka, India, Led a 15-member cross-functional team of engineers, QA, and field operations staff validating ONT/OLT platforms and full FTTH network stacks across 5 states, applying Agile delivery with structured Waterfall phase gates and milestone reviews. Reduced Mean Time to Repair (MTTR) from 8 hours to under 2 hours through root cause analysis-driven process improvements and tooling standardization. Coordinated firmware and patch rollouts across 1M+ deployed devices; authored High-Level Design (HLD), Low-Level Design (LLD) documents, network diagrams, and configuration templates. Maintained proactive RAID logs and dependency matrices, reducing schedule slippages by 40%; facilitated stakeholder alignment sessions, sprint reviews, and delivery readiness assessments. Achieved 100% UAT acceptance across OLT/ONT deployments through rigorous pre-deployment validation frameworks.

Senior Technical Engineer at GX Group, Feb 2019 - Mar 2020 · 1 yr 2 mos, Bengaluru, Karnataka, India, Managed engineers and QA teams executing functional, regression, and interoperability testing for ONT devices across multiple OLT vendor platforms, achieving 95% or higher first-pass yield. Optimized Wi-Fi 5 and Wi-Fi 6 performance using the OctoBox Wi-Fi Testbed (Spirent), improving throughput by 25% or more.

Network Operations Associate at Accenture, Aug 2017 - Feb 2019 · 1 yr 7 mos, Bangalore, Provided L1/L3 monitoring and operations support for enterprise and backbone networks, including WAN technologies such as PPP, Frame Relay, and HDLC. Performed BGP monitoring, fault isolation, continuity checks, and coordinated with client technical teams to restore services within SLA timelines. Supported circuit provisioning, public IP assignment, and logical cross-connections, ensuring minimal downtime during service activation and changes.

Network Operations Center Engineer at ACT FIBERNET, Apr 2016 - Aug 2017 · 1 yr 5 mos, Bengaluru, Karnataka, India, Monitored and supported ISP access and aggregation networks, handling network faults, device configuration, and customer connectivity issues. Actively involved in NOC operations supporting routers, switches, and CPE devices, using monitoring and troubleshooting tools to ensure service availability.

Education

Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering, don bosco institute of technology