Raghavendra K M profile photo 1 on Tal

Raghavendra K M

Software Development Engineer | Spring Boot | Java | node.js | Typescript

India

4+ years of work experience

SAP Labs India
Apr 20242 yrs 4 mosPresent

Bengaluru, Karnataka, India

* Designed and Implemented an LLM-based fallback classification for the MARS (Mapping Agent for Reporting Scope) Agent using LangGraph, enabling Joule to classify non-standard ESG materiality values and handle ambiguity via a human-in-the-loop interrupt flow, expanding classification coverage beyond pre-configured customer values to arbitrary inputs. * Delivered HTML-to-DOCX export feature for ESG regulatory reports using SAP CAP and Spring Boot, enabling customers to generate editable Word documents for compliance workflows — a top-requested feature across 3+ enterprise accounts. * Built chart configuration for ESG/ESRS report templates, enabling runtime inclusion/exclusion of charts per section, simplifying template customization for users. * Designed and implemented a rank-update algorithm for hierarchical report sections/subsections in a custom template, ensuring correct positional consistency after any move operation — enabling users to reorder template structures without breaking regulatory document order. * Owned team QA operations — handled e2e test failures to unblock daily releases, eliminated flaky tests, coordinated external testing streams (Accessibility, RiGi, LAT), and communicated QA status across stakeholders — improved test pass rate from 55% to 90%.
SAP Labs India
Jul 20221 yr 9 mosMar 2024

Bengaluru, Karnataka, India

Provided technical support for SAP enterprise applications, specializing in SAP NetWeaver BASIS infrastructure. Demonstrated strong problem-solving skills and earned management recognition for exceptional performance. Key Accomplishments: • Resolved 500+ customer support tickets via SNOW system for SAP NetWeaver updates, upgrades, and system optimization • Performed in-depth root cause analysis (RCA) for critical issues using Maintenance Planner, SNOTE, SPAM/SAINT, and SUM tools • Created comprehensive Knowledge Based Articles (KBA) for recurring issues, enabling customer self-service and reducing support escalations • Collaborated with development and senior support teams to diagnose and fix complex technical problems • Recognized by Head of Support - BTP Core Platform Services for exceptional technical contributions and customer support excellence • Mentored junior team members on incident resolution and troubleshooting best practices
SAP Labs India
Jan 20226 mosJun 2022

Bengaluru, Karnataka, India

Completed technical training on diagnostic tools (Maintenance Planner, SNOTE) to analyse issues pertaining to SAP NetWeaver updates, upgrades. Resolved 50+ customer support tickets for SAP NetWeaver systems
Sigma Tenant
Mar 20212 mosApr 2021

Developed mobile application frontend as part of a dynamic Flutter development team, demonstrating complete task ownership and technical execution across the development lifecycle. Key Accomplishments: • Developed multiple mobile application screens using Flutter with pixel-perfect UI/UX alignment • Integrated REST API endpoints for backend communication and real-time data management • Implemented efficient State Management using Provider pattern • Built reusable View and Model components with clean code practices • Executed comprehensive User Acceptance Testing (UAT) for all developed screens • Collaborated cross-functionally to deliver production-ready application

Raghavendra’s AI Stack

aistudio
aistudio
claude code
claude code
claude
claude
xai
xai

Education

Bms institute of technology and management

Bachelor of Engineering - BE, Computer Science

Bms institute of technology and management

20184 yrs2022

PUC

Vivekananda P U College, Puttur

20162 yrs2018

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Headline

Software Development Engineer | Spring Boot | Java | node.js | Typescript

About

Software Development Engineer specializing in Java, Spring Boot, and distributed systems — 2+ years building enterprise ESG/compliance products at SAP Labs, with exposure to LLM-based agentic workflows.

Location

India

AI stack

aistudio

claude code

claude

xai

Work experience

Associate Developer at SAP Labs India, Apr 2024 - Present · 2 yrs 4 mos, Bengaluru, Karnataka, India, * Designed and Implemented an LLM-based fallback classification for the MARS (Mapping Agent for Reporting Scope) Agent using LangGraph, enabling Joule to classify non-standard ESG materiality values and handle ambiguity via a human-in-the-loop interrupt flow, expanding classification coverage beyond pre-configured customer values to arbitrary inputs. * Delivered HTML-to-DOCX export feature for ESG regulatory reports using SAP CAP and Spring Boot, enabling customers to generate editable Word documents for compliance workflows — a top-requested feature across 3+ enterprise accounts. * Built chart configuration for ESG/ESRS report templates, enabling runtime inclusion/exclusion of charts per section, simplifying template customization for users. * Designed and implemented a rank-update algorithm for hierarchical report sections/subsections in a custom template, ensuring correct positional consistency after any move operation — enabling users to reorder template structures without breaking regulatory document order. * Owned team QA operations — handled e2e test failures to unblock daily releases, eliminated flaky tests, coordinated external testing streams (Accessibility, RiGi, LAT), and communicated QA status across stakeholders — improved test pass rate from 55% to 90%.

Associate Solution Support Engineer at SAP Labs India, Jul 2022 - Mar 2024 · 1 yr 9 mos, Bengaluru, Karnataka, India, Provided technical support for SAP enterprise applications, specializing in SAP NetWeaver BASIS infrastructure. Demonstrated strong problem-solving skills and earned management recognition for exceptional performance. Key Accomplishments: • Resolved 500+ customer support tickets via SNOW system for SAP NetWeaver updates, upgrades, and system optimization • Performed in-depth root cause analysis (RCA) for critical issues using Maintenance Planner, SNOTE, SPAM/SAINT, and SUM tools • Created comprehensive Knowledge Based Articles (KBA) for recurring issues, enabling customer self-service and reducing support escalations • Collaborated with development and senior support teams to diagnose and fix complex technical problems • Recognized by Head of Support - BTP Core Platform Services for exceptional technical contributions and customer support excellence • Mentored junior team members on incident resolution and troubleshooting best practices

Product Support Intern at SAP Labs India, Jan 2022 - Jun 2022 · 6 mos, Bengaluru, Karnataka, India, Completed technical training on diagnostic tools (Maintenance Planner, SNOTE) to analyse issues pertaining to SAP NetWeaver updates, upgrades. Resolved 50+ customer support tickets for SAP NetWeaver systems

Flutter Developer Intern at Sigma Tenant, Mar 2021 - Apr 2021 · 2 mos, Developed mobile application frontend as part of a dynamic Flutter development team, demonstrating complete task ownership and technical execution across the development lifecycle. Key Accomplishments: • Developed multiple mobile application screens using Flutter with pixel-perfect UI/UX alignment • Integrated REST API endpoints for backend communication and real-time data management • Implemented efficient State Management using Provider pattern • Built reusable View and Model components with clean code practices • Executed comprehensive User Acceptance Testing (UAT) for all developed screens • Collaborated cross-functionally to deliver production-ready application

Education

Bachelor of Engineering - BE, Computer Science, Bms institute of technology and management

PUC, Vivekananda P U College, Puttur