Headline

Senior Business Analyst @ Coforge | Optimizing Travel Solutions

About

At Coforge, my role as a Business Solution Specialist capitalizes on agile methodologies to facilitate AI integration and cloud transitions, enhancing airline operations. Our team's commitment to innovation was demonstrated through our successful proof of concept for generative AI, aimed at redefining customer support. With a foundational B.Tech from Shanmugha Arts, Science, Technology and Research Academy, I drive initiatives that marry technical acumen with business insights. Leading a group of talented analysts, we've collectively propelled our airline clients into a new era of operational efficiency, underscored by our adeptness in workshops, computer science, and storyboarding.

Location

Bengaluru

AI stack

anthropic apis

antigravity

claude code

kiro

langchain

lovable

Work experience

Business Solutions Specialist (Amex GBT) at Coforge, Aug 2024 - Present · 2 yrs 3 mos, Bengaluru, Karnataka, India, Working as a Business solution specialist and gather requirements for Amex Global Business Travel products which caters to around 250+ customers and processing around 1M PNRs globally including 1A, Sabre, Travelport and Galileo GDS.

Consultant - Business Analyst at Worldline Global Services, Feb 2024 - Aug 2024 · 7 mos, Hybrid

Product Definition Analyst 2 at Amadeus Labs, Feb 2022 - Feb 2024 · 2 yrs 1 mo, Bangalore Urban, Karnataka, India, Served as a Business Analyst & Product Owner for product in revenue integrity and Flight disruption module which caters services to 7 airlines across the globe. Elicit, Document and translate business requirements and optimize workflows. Lead a team of 3 BAs and worked on PoC for Generative AI which helps airlines in customer support. Worked as a BA & PO and delivered the end to end migrationof all the services in cloud and engage stakeholders.

Business Analyst at Tata Consultancy Services, Jun 2020 - Feb 2022 · 1 yr 9 mos, Chennai, Tamil Nadu, India

System Engineer at Tata Consultancy Services, Jun 2018 - Jun 2020 · 2 yrs 1 mo

Assistant System Engineer at Tata Consultancy Services, Jun 2017 - Jun 2018 · 1 yr 1 mo, Chennai Area, India

Education

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Shanmugha Arts, Science, Technology and Research Academy