Headline

Lead Specialist at 🎯

Location

Bengaluru

AI stack

claude

meta

obsidian

openai

ChatGPT

ChatGPT Images

Work experience

Lead Specialist Financial Product Operations at Target, Aug 2025 - Present · 1 yr 2 mos, Led the implementation of process improvements in financial product operations, enhancing team efficiency and quality of output. Streamlined operational workflows using data analytics tools, improving accuracy in financial reporting. Collaborated with cross-functional teams to ensure compliance with regulatory standards and minimize operational risk. Developed training materials and mentored new team members, fostering continuous improvement and knowledge sharing. Analyzed performance metrics to identify areas for operational enhancement, contributing to overall team productivity. Reviewed high-risk cases, including manual checks and possible deceased account reviews, identifying anomalies and applying risk-based judgment to support fraud and financial crime risk mitigation.

Sr Specialist Operations at Target, Feb 2022 - Aug 2025 · 3 yrs 7 mos, Managed end-to-end credit card transaction processing and financial operations for Target Red Card, ensuring compliance and streamlined payment processing. Applied data-driven decision making to deliver seamless transaction experiences for customers. Maintained up-to-date, accurate documentation across various operational processes. Coordinated schedules and resources to meet project timelines and support the team on functional process knowledge. Successfully trained new team members, ensuring smooth onboarding and integration.

Education

Bachelor's degree, BBA,Finance., CMR University

Master's degree - MBA Twinning Programme DDE, Finance, St Joseph's University