Product Designer @ Lowe's

Bangalore Urban, Karnataka, India


Remote

India

Bengaluru, Karnataka, India






Bachelor's degree, Computer Science
New Horizon College, Kasturinagar, NGEF Layout, Bangalore-43
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Experienced Graphic Designer seamlessly transitioning into the dynamic realm of User Experience (UX) Design, wielding over three years of hands-on experience in crafting immersive digital experiences that captivate and convert. Expert in orchestrating end-to-end UX processes, from empathetic user research and meticulous wireframing to high-fidelity prototyping and iterative testing, ensuring unparalleled usability and engagement. A strategic thinker with a keen eye for detail, I thrive on dissecting complex problems and architecting intuitive solutions that resonate with diverse user demographics. Dedicated to fostering collaborative environments and inspiring cross-functional teams to push the boundaries of creativity and innovation. Let's collaborate to redefine user experiences and drive unparalleled business growth through design excellence.
Bengaluru
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elevenlabs
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openai
Product Designer at Lowe's India, Jul 2024 - Present · 2 yrs 3 mos, Bangalore Urban, Karnataka, India, -Contributed to improving key e-commerce flows (Cart, Checkout, Post-Purchase) with a focus on usability, conversion, and customer satisfaction across mobile and web. -Collaborated cross-functionally with product managers, developers, analysts, and researchers to identify user pain points and deliver practical, scalable solutions. -Proposed north star opportunities in the post-purchase journey—like proactive updates, reordering shortcuts, and contextual help—several of which were adopted into future roadmap discussions. -Designed improvements to the cancellation experience, leading to a 12% reduction in avoidable cancellations by making the process clearer and more intuitive. -Partnered with analytics to design and evaluate A/B tests, contributing to a 9% increase in adoption for key post-purchase features. -Delivered mobile-first, high-fidelity designs in Figma and collaborated closely with developers for smooth handoff and implementation. -Shared design rationale and user insights in sprint reviews and stakeholder sessions, helping align teams on customer-focused decisions.
User Experience Designer at Freelance, Oct 2020 - Present · 6 yrs
UX Designer at Excelra, Aug 2023 - Jul 2024 · 1 yr, Remote, - Orchestrated UX design initiatives across teams, aligning with business goals. - Conducted user research, card sorting exercises including user interviews, surveys, and usability testing, to gather insights and validate design decisions. - Collaborated with product managers, engineers, and stakeholders to define user requirements, prioritize features, and establish design constraints. - Acted as a liaison between design, development, and product management teams to facilitate communication and alignment on design priorities and requirements. - Conducted research and experimentation to explore the capabilities and limitations of Generative AI tools and techniques in the context of UX design. - Evaluated the impact of Generative AI integration on design processes and outcomes, identifying opportunities for further optimization and innovation.
User Experience Consultant at Wunderman Thompson, Jul 2023 - Dec 2023 · 6 mos, India
UI/UX Designer at Metafic, May 2022 - Aug 2023 · 1 yr 4 mos, Bengaluru, Karnataka, India, Collaborated with cross-functional teams to create wireframes and prototypes for website redesign. Illustrating case studies, personas, and user flow maps & re-designing existing UIs to better adapt Web, Android & iOS devices. Contributing to end-user documentation for the final product. Creating wireframes, storyboards, sitemaps, and screen flows. Presenting UX design concepts, gathering & evaluating user requirements in collaboration with various clients & project stakeholders for review & feedback. Appling strategic design thinking to real-world problems. Worked across web and mobile platforms to bring consistent and intuitive interfaces to the audience.
Bachelor's degree, Computer Science, New Horizon College, Kasturinagar, NGEF Layout, Bangalore-43
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