Headline

Business Data Analyst | Power BI & Excel Specialist | DAX, Data Transformation & ETL Processes | Visualizations & Automated Reporting Systems | Strategic Insights & Operations Optimization Specialist

About

Results-driven Business Analyst & Data Professional with 5 years of experience in dashboarding, data analytics, and data engineering within global technology and consulting environments. Expertise in Agile-Scrum methodologies, stakeholder engagement, and business analysis. Skilled in eliciting user requirements, writing detailed user stories, and enhancing user experience (UX) through data-driven insights. Proficient in SQL, Looker studio and Power BI for advanced analytics, and process automation.

Location

Hyderabad

Work experience

Business Data Analyst at Tech Mahindra, May 2022 - Present · 4 yrs 2 mos, Hyderabad, Telangana, India, Project 1: Global Trust & Safety Analytics | Jan 2024 – Present Strategic Automation: Architected a "hands-off" reporting ecosystem using SQL & Google Apps Script, automating complex logic to eliminate manual reporting overhead. Product & Process Maturity: Spearheaded the technical framework to externalize 10+ core operations, enabling internal teams to pivot toward high-value strategic initiatives. Risk & Lifecycle Management: Directed Root Cause Analysis (RCA) and bug triage for 140+ critical issues, bridging the gap between technical failures and policy requirements. Data Orchestration: Designed end-to-end pipelines to synchronize vendor outputs with internal systems, ensuring zero-latency data transitions for global stakeholders. Project 2: Data Operations & Reporting | May 2022 – Jan 2024 Requirements Engineering: Acted as the primary bridge between business stakeholders and technical teams, translating complex needs into actionable BRDs and FRDs. ETL & Data Governance: Managed end-to-end ETL workflows and engineered SQL validation scripts to ensure 100% data integrity for client-facing dashboards. Stakeholder Alignment: Partnered with cross-functional leaders to synchronize data delivery schedules, maintaining a 100% on-time delivery rate for business-critical insights.

Project Engineer at Wipro, Sep 2020 - May 2022 · 1 yr 9 mos, Noida, Uttar Pradesh, India, Worked as an IT Technician dealing with application and system specific issues. Familiar with tools like AD Audit, TRC, Service Now, CISCO VPN and Jira. Familiar with applications like Boxer and many Oracle based applications like ERP, ICRM, ECRM, WIMS etc.

Education

Bachelor of Engineering, Electronics and Telecommunication Engineering, University of Engineering & Management (UEM), Kolkata