Headline

Senior Product Leader | AI Innovation, Enterprise SaaS & Platform Products | Building Scalable Customer Experiences Through Product & Technology

About

Product leader with 17+ years building enterprise platforms and customer-centric products across Retail, Supply Chain, EdTech and AI-driven solutions. Over the last several years I have focused on applying AI technologies including LLMs, RAG architectures, recommendation systems and conversational AI to solve real customer problems and improve business outcomes. My experience combines product strategy, platform modernization, customer discovery, cross-functional leadership and large-scale delivery execution. Having worked across global organizations and as a startup founder, I bring both enterprise rigor and entrepreneurial thinking to product leadership.

Location

Greater Bengaluru Area

AI stack

claude

elevenlabs

lovable

openai

Suno

Work experience

Sr. Technical Product Manager at Curriculum Associates, Apr 2025 - Present · 1 yr 5 mos, Bengaluru, Leading end-to-end product ownership for enterprise digital learning platforms, spanning product discovery, strategy, roadmap prioritization, execution, and continuous improvement. Leverage product, customer, and usage analytics to identify opportunities, guide investment decisions, and drive adoption and engagement outcomes. Partner closely with engineering, data science, and design teams to bring AI-powered personalization, analytics, and intelligent workflows into production. Collaborate across product, sales, customer success, and delivery organizations to align product strategy with business goals while mentoring product managers and analysts to strengthen product practices and customer-centric decision making.

Product Manager – Adaptive Learning Platform at Cambridge University Press & Assessment, Oct 2022 - Feb 2025 · 2 yrs 5 mos, Bengaluru, Owned the product strategy and lifecycle management of a B2B digital learning platform, driving customer discovery, roadmap development, go-to-market alignment, and post-launch optimization. Worked closely with educators, sales teams, and enterprise customers to identify market needs and translate insights into product investments. Led the introduction of AI-driven personalization, recommendation, and analytics capabilities that improved instructor engagement, learner outcomes, and platform adoption. Partnered with engineering, design, sales, and customer-facing teams to support expansion into new markets, including India, while ensuring alignment between customer needs, product strategy, and business objectives.

Founder & Director at Souvenir Bharat, Jul 2020 - Sep 2022 · 2 yrs 3 mos, Bangalore, Founded and scaled a B2B/B2C bulk gifting platform, leading product strategy, customer acquisition, vendor ecosystem development, pricing, and business operations from concept to execution. Validated market opportunities through direct customer engagement, designed digital and operational workflows, and established partnerships that supported growth and repeat business. Managed end-to-end business functions including product development, procurement, fulfillment, and go-to-market initiatives. This entrepreneurial experience strengthened my understanding of customer behavior, business economics, operational scalability, and the intersection of product decisions with revenue growth and customer satisfaction.

Lead Product Owner – Supply Chain & Store Execution Platforms at JCPenney, Jul 2016 - Aug 2018 · 2 yrs 2 mos, Bangalore, Led modernization initiatives across supply chain and store execution platforms, helping transition critical business processes from legacy systems to scalable enterprise solutions. Partnered with business leaders, engineering teams, and external vendors to define priorities, align roadmaps, and deliver operational improvements across stores and distribution centers. Improved inventory visibility and operational decision-making by integrating data-driven workflows and enhancing system capabilities supporting retail execution. Balanced strategic objectives with operational realities to ensure seamless adoption and business continuity across large-scale retail operations.

Product Owner / Principal Product Lead – Store Execution & Forecasting Platforms at Tesco Bengaluru, Dec 2009 - Jun 2016 · 6 yrs 7 mos, Bangalore, Contributed to the strategy and evolution of large-scale retail platforms supporting inventory forecasting, replenishment, and store fulfillment across a complex retail ecosystem. Partnered with engineering, analytics, and business teams to integrate forecasting and optimization models into operational systems, enabling more informed inventory and fulfillment decisions. Drove modernization of legacy platforms and supported the adoption of agile product delivery practices to improve responsiveness and business alignment. Focused on translating operational challenges into scalable product solutions that improved efficiency, forecasting accuracy, and store execution.

Project Engineer at WIPRO TECHNOLOGIES, Dec 2007 - Dec 2009 · 2 y, Bengaluru

Education

International Certification in Product Management, Product Management, Institute of Product Leadership

Do Your Venture: Entrepreneurship For Everyone, Entrepreneurship/Entrepreneurial Studies, Indian Institute of Management Bangalore