---
title: "Purnima Koli - Executive Assistant in Delhi | Tal"
description: "Meet Purnima Koli, E- Commerce based in Delhi."
image: "https://tal.club/meet/purnima-koli/share-image"
---

# Purnima Koli on Tal

## Headline

E\- Commerce

## Location

Delhi

## Work experience

Executive Assistant at FNP, Jul 2023 \- Present · 3 yrs, Gurugram, Haryana, India, \- Managed and optimized product listings, sales strategies, and customer relations across multiple online marketplaces \(Amazon, Flipkart, Myntra, etc\.\)\.\- Handled inventory management to ensure timely stock availability and minimize stockouts\.\- Implemented digital marketing strategies, including SEO and advertising campaigns, to increase traffic and conversions\.\- Analyzed performance data to drive sales growth and improve customer satisfaction\.\- Ensured marketplace compliance and collaborated with cross\-functional teams for smooth operations and timely deliveries\.

Customer Service Specialist at private, Jul 2025

Customer Service Specialist at Redcliffe Labs, May 2022 \- Jul 2023 · 1 yr 3 mos, Gurugram, Haryana, India, A dedicated Customer Care Executive with 1 years of experience providing top\-notch service and resolving customer issues quickly and effectively\.\- Skilled in handling customer inquiries, complaints, and offering detailed product or service information to ensure satisfaction\. \- Focused on building customer loyalty through prompt, efficient problem resolution\.\- Strong communicator with excellent problem\-solving skills, able to maintain composure and professionalism in a fast paced environment\.\- Committed to delivering exceptional customer service and creating positive experiences for every customer interaction\.

Sales Executive at Indiabulls Consumer Finance Limited, Nov 2021 \- May 2022 · 7 mos, Gurugram, Haryana, India, \- A motivated Sales Representative with 1 year of experience in consistently meeting and exceeding sales targets through effective lead generation, cold calling, and networking\.\- Skilled in building strong client relationships, understanding customer needs, and offering tailored solutions to drive revenue growth and customer satisfaction\.\- Experienced in negotiating pricing, closing deals, and ensuring timely contract completion, while also providing post\-sale support to ensure long\-term client retention\.\- Collaborated with the marketing team on promotional campaigns and stayed updated on industry trends to maintain a competitive advantage in the market

Customer Service Specialist at TP, May 2021 \- Aug 2021 · 4 mos, Gurugram, Haryana, India, \- A skilled Customer Care Executive with \[X\] years of experience providing exceptional service, resolving customer issues, and ensuring satisfaction across various communication channels \(phone, email, chat\)\.\- Experienced in handling inquiries, complaints, and offering detailed product/service information, always striving for first\-call resolution and maintaining positive customer relationships\.\- Proficient in processing orders, returns, and exchanges efficiently, while also upselling and cross\-selling relevant products to meet sales goals\.\- Strong in using CRM systems to document interactions, track customer feedback, and collaborate with internal teams to resolve complex issues

## Education

Bachelor's degree, Art/Art Studies, General, Delhi University

12th, Central Board of Secondary Education

[View the original profile](https://tal.club/meet/purnima-koli)

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