Staff Engineer - User Experience @ Altimetrik India Pvt Ltd | Inclusive Design

Bengaluru

Bengaluru

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka
Bengaluru, Karnataka





BCA, Computer Science
CV Raman College of Engineering (CVRCE), Bhubaneswar
2nd PUC, Business/Commerce, General
BES College of Education, IV Block, Jayanagar, Bangalore-11
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My core competency is user-centered design / human-centered design, where I prioritize the needs, goals, and expectations of the end user in all my design decisions. I use a variety of tools and techniques, such as user personas, user journeys, user stories, information architecture, wireframes, and interactive prototypes, to create user interfaces that are both engaging and intuitive, ultimately enhancing user satisfaction and retention. Furthermore, I have obtained UX certifications from IDF (Interaction Design Foundation) and completed the Google Certified Course on the Coursera platform. Profile: https://punithkumar.myportfolio.com/ Trailhead: https://www.salesforce.com/trailblazer/ftyiebd73kq9qzq11k
Bengaluru
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gemini
ChatGPT
Figma Make
Staff Engineer - Digital Experience Design at Altimetrik India, Sep 2024 - Present · 2 yrs 2 mos, Bengaluru, As the primary UX designer for Salesforce client, i'm part of Salesforce UXCD team and working for LMS/THA & CSS (Customer Success Score). • Partnered closely with Product Owners to translate product vision, roadmap initiatives, and business requirements into intuitive, scalable UX solutions aligned with enterprise needs. • Applied user-centered design methodologies to enhance usability, efficiency, and task completion within complex, data-driven enterprise workflows. • Led UX research and delivered design solutions for CRM and enterprise internal platforms • Led iterative usability testing and feedback cycles to validate design decisions, reduce friction in user journeys, and continuously optimize product experience. • Collaborated with engineering, QA, and stakeholders in agile environments to ensure accurate implementation, design integrity, and seamless user experience delivery. • Stayed current with emerging AI-driven UX patterns, enterprise SaaS trends, and Salesforce ecosystem advancements to introduce innovative yet practical design improvements. • Salesforce Certified User Experience (UX) Designer, demonstrating expertise in Lightning Design System (SLDS), accessibility standards, and enterprise UX best practices.
Lead UX Designer at MediCodio Inc., Feb 2024 - Sep 2024 · 8 mos, Bengaluru, As the primary UX/UI designer, I'm leading the creation of a groundbreaking product for the immigration industry. Our aim is to simplify time-consuming tasks currently handled by multiple service providers. Through an AI-driven application, we're streamlining processes to provide seamless assistance, making tasks effortless for users. Additionally, our product offers a secure repository for managing immigration-related details, serving as a convenient resource for inquiries about policies and visa-related questions. • Gaining insights into the current state and operations of the business to assess and potentially refine the concept, involving discussions with stakeholders. • Led UX research and delivered design solutions for CRM and enterprise internal platforms • Collaborating closely with the CEO and VP of the venture to transform ideas and the roadmap into designs that are both user-friendly and intuitive. • Compiling workflows and information architecture for each module, outlining the essential features and functionalities needed to fulfill tasks. • Organizing extensive information into user views, developing an MVP for engagement with beta customers to comprehend their requirements, implement necessary adjustments, and incorporate new features as needed. • Crafted a logo and completed the brand guidelines for the product.
Lead UX Designer at Langoor, May 2021 - Feb 2024 · 2 yrs 10 mos, Bengaluru, Karnataka, India, Client: Unilever As the lead UI/UX designer, I was responsible for leading and managing the user experience design for the in-house ecommerce capabilities and user journeys, and successfully implemented innovative design strategies, streamlined interfaces, and boosted overall user satisfaction. • Collaborated closely with the Product Owner to translate ideas and roadmap into intuitive and user-friendly designs. • Prioritized accessible and inclusive design, ensuring a positive user experience for a diverse customer base. • Implemented user-centred design principles to enhance overall usability and functionality of the e-commerce platform. • Conducted regular usability testing to gather feedback and iteratively improve the user journeys. • Created wireframes, prototypes, and high-fidelity designs to communicate design concepts effectively. • Worked collaboratively with cross-functional teams, including developers and QA, to implement and test design solutions. • Stayed abreast of industry trends and emerging technologies to incorporate innovative design elements. • Contributed to the development of design guidelines and standards for consistent brand representation. • Successfully delivered UI/UX enhancements that contributed to a 20% increase in user engagement over the past two years.
User Experience Lead at Webenza, Nov 2020 - May 2021 · 7 mos, Bengaluru, Karnataka, India, • Engaging with the client to gather information about the project and strategizing for the team's plan. • Presenting and pitching the new concept to the client. • Conducting user research based on the concept provided or explained by the client. • Developing a site map, screen flow, and hierarchy. • Generating wireframes, progressing from low fidelity to high fidelity in specific cases. • Knowledge Transfer (KT) to the team and integrating a detailed overview of the project. • Generating screens, assets, and essential details for developers, and collaborating with them in case of any changes or assistance needed during the development process.
Senior User Experience Designer at Webenza, Feb 2019 - Nov 2020 · 1 yr 10 mos, Bengaluru, Karnataka, • Conducting user research based on the concept provided or explained by the TL / Client. • Comprehending the requirements and preparing a list of questionnaires for the upcoming meeting with the Team Lead (TL) or client. • Developing a site map, screen flow, and hierarchy. • Generating wireframes, progressing from low fidelity to high fidelity in specific cases. • Used XD, Adobe Photoshop & illustrator for my design work.
User Experience Designer at DIG2KNOW TECHNOLOGIES INDIA PRIVATE LIMITED, May 2017 - Dec 2018 · 1 yr 8 mos, Bengaluru, Karnataka, • I advocate for initial paper and pencil sketches before progressing to wireframes. This involves creating flow charts, user scenarios, and transitioning from low-fidelity to highfidelity designs. • Sketching and analyzing the product, incorporating details provided by the client. • Developing mobile applications through the creation of flows, storyboards, wireframes, and final UI designs tailored for both iOS and Android platforms. • Generating screens, assets, and essential details for developers, and collaborating with them in case of any changes or assistance needed during the development process.
BCA, Computer Science, CV Raman College of Engineering (CVRCE), Bhubaneswar
2nd PUC, Business/Commerce, General, BES College of Education, IV Block, Jayanagar, Bangalore-11
punithkumar.myportfolio.com: https://punithkumar.myportfolio.com/