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Puneet Singhal

Senior Product Manager | B2B & B2C Product Leader | Agile at Scale | GCC Leadership | Data-Driven Growth | MBA | Cloud | AI/ML | Web & Mobile Platforms

Bengaluru

15+ years of work experience

Accenture
Nov 20223 yrs 9 mosPresent

Bengaluru, Karnataka, India

Standard Chartered Bank
Mar 20211 yr 9 mosNov 2022

Bengaluru, Karnataka, India

Chief Product Owner for the global website platform serving 29 markets across multiple languages. Spearheaded migration to new tech stack, optimizing digital sales and customer journeys via Adobe Analytics, Google Analytics, and Adobe Target. Defined product, feature, and channel-level roadmaps; aligned OKRs to digital ROI objectives. Led four Scrum teams to optimize conversion rates and implement data-driven UX/UI enhancements using Design Thinking methodologies. Managed product P&L and proactively identified growth and optimization opportunities. Built a strong hiring and skilling pipeline to scale digital initiatives.
Publicis Sapient
Jul 20164 yrs 9 mosMar 2021

Bengaluru, Karnataka, India

Owned product vision for AEM-based CMS platforms supporting ~900 global sites. Conducted market research, ROI analysis, and competitor benchmarking to drive data-driven feature development. Formulated strategies for campaign management and marketing cloud adoption across brands. Implemented agile product development practices across UX, Development, and QA teams. Led a business intelligence platform integrating MAP, CRM, and ERP data sources. Worked closely with the C-Suite to craft product strategies and data analytics solutions.
Publicis Sapient
May 20151 yr 2 mosJun 2016

Bengaluru Area, India

Worked with client's C level executives to take the business to the desired level by helping them on their digital aspirations. Managed end-to-end delivery of India's major e-commerce platform for pharmaceutical and wellness products using Magento.
EF Education First
Oct 20131 yr 8 mosMay 2015

Bengaluru, Karnataka, India

Led requirements gathering and agile delivery for multilingual CMS and e-commerce platforms supporting EF’s global education services. Managed a team of 4 Business Analysts, establishing standardized processes for requirement elicitation and stakeholder communication. Conducted on-site workshops across Europe and the UK to refine workflows and optimize travel-related operations. Bridged business and technical teams, creating user stories, test scenarios, and workflow diagrams to ensure solution alignment. Supported QA and product development teams, driving successful releases and enhancing operational efficiency.
GalaxE Solutions
Mar 20112 yrs 8 mosOct 2013

Bengaluru, Karnataka, India

This stint was getting my hands in the Healthcare. It was an immense boost to the knowledge. Led business analysis and digital modernization for pharmacy claims and BI platforms across healthcare and insurance sectors. Spearheaded business analysis for large-scale BI/reporting platforms and legacy system modernization in the healthcare and pharmacy domains. Led end-to-end requirements gathering, GAP analysis, and solution design for pharmaceutical claims adjudication and business intelligence initiatives. Created detailed artifacts including FRDs, use case diagrams, ER diagrams, and data dictionaries, ensuring alignment between business needs and technical teams. Supported data integration and ETL processes for critical systems, enhancing reporting accuracy and operational efficiency. Mentored junior analysts and facilitated domain training to accelerate team capability growth.

Puneet’s AI Stack

aistudio
aistudio
gemini
gemini
openai
openai
v0
v0

Education

Suffolk University - Sawyer Business School

MBA, Business Administration and Management, General

Suffolk University - Sawyer Business School

20071 yr2008
Dr. A.P.J. Abdul Kalam Technical University

Engineer’s Degree, Information Technology

Dr. A.P.J. Abdul Kalam Technical University

20014 yrs2005

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Headline

Senior Product Manager | B2B & B2C Product Leader | Agile at Scale | GCC Leadership | Data-Driven Growth | MBA | Cloud | AI/ML | Web & Mobile Platforms

About

Passionate Product Leader with 18+ years of global experience across Product Management, Digital Transformation, Business Intelligence, and Data-Driven Marketing. Specialized in building and scaling B2B and B2C products across industries such as Banking, Retail, Healthcare, and Technology. Proven track record of launching €30M+ valued products, managing cross-functional teams up to 300+, and delivering tangible business impact through customer-centric design, agile methodologies, and data-backed strategies. Skilled in Cloud (AWS, Azure, Adobe), AI/ML applications, Web & Mobile Platforms, Business Operations, and Agile at Scale. Awarded multiple Business Impact recognitions. Seeking to leverage my expertise to continue building products that drive innovation, enhance user experience, and maximize ROI.

Location

Bengaluru

AI stack

aistudio

gemini

openai

v0

Work experience

Senior Principal - Offering Development Innovation at Accenture, Nov 2022 - Present · 3 yrs 9 mos, Bengaluru, Karnataka, India

Product Owner Global Web at Standard Chartered Bank, Mar 2021 - Nov 2022 · 1 yr 9 mos, Bengaluru, Karnataka, India, Chief Product Owner for the global website platform serving 29 markets across multiple languages. Spearheaded migration to new tech stack, optimizing digital sales and customer journeys via Adobe Analytics, Google Analytics, and Adobe Target. Defined product, feature, and channel-level roadmaps; aligned OKRs to digital ROI objectives. Led four Scrum teams to optimize conversion rates and implement data-driven UX/UI enhancements using Design Thinking methodologies. Managed product P&L and proactively identified growth and optimization opportunities. Built a strong hiring and skilling pipeline to scale digital initiatives.

Senior Product Manager at Publicis Sapient, Jul 2016 - Mar 2021 · 4 yrs 9 mos, Bengaluru, Karnataka, India, Owned product vision for AEM-based CMS platforms supporting ~900 global sites. Conducted market research, ROI analysis, and competitor benchmarking to drive data-driven feature development. Formulated strategies for campaign management and marketing cloud adoption across brands. Implemented agile product development practices across UX, Development, and QA teams. Led a business intelligence platform integrating MAP, CRM, and ERP data sources. Worked closely with the C-Suite to craft product strategies and data analytics solutions.

Senior Business Analyst/Product Manager at Publicis Sapient, May 2015 - Jun 2016 · 1 yr 2 mos, Bengaluru Area, India, Worked with client's C level executives to take the business to the desired level by helping them on their digital aspirations. Managed end-to-end delivery of India's major e-commerce platform for pharmaceutical and wellness products using Magento.

Senior Business Analyst at EF Education First, Oct 2013 - May 2015 · 1 yr 8 mos, Bengaluru, Karnataka, India, Led requirements gathering and agile delivery for multilingual CMS and e-commerce platforms supporting EF’s global education services. Managed a team of 4 Business Analysts, establishing standardized processes for requirement elicitation and stakeholder communication. Conducted on-site workshops across Europe and the UK to refine workflows and optimize travel-related operations. Bridged business and technical teams, creating user stories, test scenarios, and workflow diagrams to ensure solution alignment. Supported QA and product development teams, driving successful releases and enhancing operational efficiency.

Business Analyst at GalaxE Solutions, Mar 2011 - Oct 2013 · 2 yrs 8 mos, Bengaluru, Karnataka, India, This stint was getting my hands in the Healthcare. It was an immense boost to the knowledge. Led business analysis and digital modernization for pharmacy claims and BI platforms across healthcare and insurance sectors. Spearheaded business analysis for large-scale BI/reporting platforms and legacy system modernization in the healthcare and pharmacy domains. Led end-to-end requirements gathering, GAP analysis, and solution design for pharmaceutical claims adjudication and business intelligence initiatives. Created detailed artifacts including FRDs, use case diagrams, ER diagrams, and data dictionaries, ensuring alignment between business needs and technical teams. Supported data integration and ETL processes for critical systems, enhancing reporting accuracy and operational efficiency. Mentored junior analysts and facilitated domain training to accelerate team capability growth.

Education

MBA, Business Administration and Management, General, Suffolk University - Sawyer Business School

Engineer’s Degree, Information Technology, Dr. A.P.J. Abdul Kalam Technical University