---
title: "Pulkit Singhal - Salesforce Developer in Gurugram | Tal"
description: "Meet Pulkit Singhal, Salesforce Developer (Accenture) | 3x Certified | Apex & OmniStudio Specialist | Optimizing CRM & Cloud Solutions based in Gurugram."
image: "https://tal.club/meet/pulkit-singhal/share-image"
---

# Pulkit Singhal on Tal

## Headline

Salesforce Developer \(Accenture\) \| 3x Certified \| Apex & OmniStudio Specialist \| Optimizing CRM & Cloud Solutions

## About

I am a Salesforce Developer with 3\+ years of experience in building and optimizing enterprise\-grade software systems\. Currently, I work at Accenture, where I engineer Salesforce solutions for a major US\-based fiber internet provider\. My focus is on leveraging OmniStudio, Apex, and LWC to enhance Order Management systems, recently achieving a 20% improvement in operational efficiency for our client\. My journey started in the high\-stakes world of L3 Production Support\. Supporting critical retail applications gave me a unique perspective on software stability\. I learned how to troubleshoot live environments and optimize database performance—including a project where I redesigned SQL queries to slash execution time by 30% across 2,400\+ store databases\. This background makes me a better developer today\. I don't just write code that works; I write code that is scalable, maintainable, and resilient\. Core Competencies: Salesforce: Apex, OmniStudio \(Integration Procedures, Data Raptors\), LWC, SOQL\. Development: Java, SQL, Unix/Shell Scripting\. Certifications: Salesforce Certified AI Specialist, AI Associate, & Administrator\. I am always open to discussing new technologies and complex problem\-solving\. Let’s connect\!

## Location

Gurugram

## Work experience

Salesforce Developer at Accenture in India, May 2024 \- Present · 2 yrs 1 mo, Gurugram, Haryana, India, Client: Google Fiber • Performance Optimization: Engineered and optimized end\-to\-end Salesforce applications using OmniStudio and Apex, driving a 20% improvement in operational efficiency for critical client projects\. • Feature Implementation: Architected and deployed dynamic Feature Flag functionality across multiple modules \(Provisioning Service and Hilbert\), enabling real\-time endpoint redirection based on market\-specific configurations\. • Order Management: Spearheaded enhancement initiatives for Salesforce Order Management, resolving legacy issues and ensuring 100% compliance with client specifications\.

Application Support Analyst at Accenture in India, Dec 2022 \- May 2024 · 1 yr 6 mos, Bengaluru, Karnataka, India, Client: Shoppers Drug Mart / Loblaws Pharmacy • Database Tuning: Redesigned complex SQL queries across 2,455 individual store databases, achieving a 30% reduction in query execution time and accelerating data retrieval speeds\. • Incident Management: Authored and led 60\+ Root Cause Analyses \(RCAs\) for critical business escalations, significantly minimizing downtime for pharmacy billing and prescription verification systems\. • Process Automation: Developed and deployed automation for routine system maintenance tasks using Unix Shell Scripting, reducing manual intervention and improving operational throughput\.

Associate Software Engineer Trainee at Accenture in India, Jul 2022 \- Nov 2022 · 5 mos, Bengaluru, Karnataka, India, Completed intensive training in modern software engineering, gaining hands\-on proficiency in the Salesforce, Java, TypeScript, and Azure before graduating to client\-facing roles\.

Engineering Intern at Amul \(GCMMF\), Jan 2022 \- May 2022 · 5 mos, Guwahati, Assam, India

Chairperson at IEEE Professional Communication Society, VIT Vellore, Apr 2020 \- May 2021 · 1 yr 2 mos

Summer Intern at Varroc, Feb 2021 \- Mar 2021 · 2 mos, Rudrapur, Uttarakhand, India

## Education

Bachelor of Technology \- BTech, Industrial Engineering, Vellore Institute of Technology

[View the original profile](https://tal.club/meet/pulkit-singhal)

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