Business & Operations Head | 15+ Years Experience | Government Projects I Consulting l Stakeholders Management l Project Management I Strategic Operations | Driving Efficiency, Partnerships & Impact across sectors

Delhi, India

Patna, Bihar, India

Vishakhapatnam, Andhra Pradesh, India

Vishakhapatnam, Andhra Pradesh, India




Bachelor of Commerce, Operations Management and Supervision
Andhra university

Class XII
Gulmohur high school
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A result-driven professional with 15+ years of experience spanning government project execution, CSR partnerships, consulting, and corporate operations. Skilled in designing SOPs, implementation strategies, and delivering large-scale national programs. Experienced in collaborating with ministries, NGOs, corporates, and educational institutions, with proven recognition from the Prime Minister’s Office of India. Strong leadership in project planning, compliance, and team management, with prior corporate experience at HSBC.
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Business Head at Udyam Ventures Private Limited, May 2017 - Present · 9 yrs 6 mos, Delhi, India, Consulting: • Advise NGOs, MSMEs, educational institutions and corporates on identifying, structuring and winning government schemes, CSR funding and grants — from opportunity scoping to final approval • Lead end-to-end proposal and tender lifecycle for multiple client stakeholders: requirement analysis, eligibility amp; compliance checks, solution design, budgeting, documentation, submission and follow-up with approving authorities • Translate policy and scheme guidelines into clear, outcome-driven project plans; support clients through approvals and execution strategy Project Management and Program Delivery • Led end-to-end delivery of multi-state government and CSR-funded programs across various states. • Designed and implemented PMO structures, governance mechanisms and SOPs that improved execution efficiency, compliance and audit readiness • Acted as the bridge between policy and implementation, ensuring outcome-driven delivery for clients and funders Data, Risk and Financial Management • Designed MIS dashboards, KPIs and reporting systems enabling real-time decision-making and project course correction • Managed budgeting, fund utilization, billing cycles and financial tracking across multiple concurrent projects • Ensured audit readiness, regulatory compliance and risk mitigation across all program activities Team Leadership • Led cross-functional teams across operations, MIS, proposals and compliance , built internal systems for performance monitoring and delivery excellence
Head of Human Resources at Gandhi Smriti Darshan Samiti, Oct 2017 - Sep 2022 · 5 yrs, • Managed end-to-end project documentation, compliance and reporting for government-funded skill development programs • Designed and implemented SOPs and monitoring systems that improved execution efficiency and audit readiness • Liaised with government officials to ensure timely submission of deliverables and strict adherence to funding guidelines • Led successful execution of skill training programs for 2,200+ candidates.
Project Coordinator at Satya Sri Sai Social Welfare Trust, May 2015 - Oct 2017 · 2 yrs 6 mos, Supported proposal development and government liaison for skill development initiatives.
Auditor at Idea Cellular Ltd, Nov 2010 - Jun 2011 · 8 mos, Patna, Bihar, India, Audited calls and maintained call audit reports.
Customer Service Executive at HSBC, Jun 2009 - May 2010 · 1 yr, Vishakhapatnam, Andhra Pradesh, India, Payment Voice Authorization for UK customer for online transactions
Customer Service Executive at HSBC, Jun 2006 - May 2009 · 3 yrs, Vishakhapatnam, Andhra Pradesh, India, Data Management and Authorization service for UK online payments
Bachelor of Commerce, Operations Management and Supervision, Andhra university
Class XII, Gulmohur high school
github: https://github.com/Puja