---
title: "puja kumari - Associate in Bengaluru | Tal"
description: "Meet puja kumari, -- based in Bengaluru."
image: "https://tal.club/meet/puja-kumari-4/share-image"
---

# puja kumari on Tal

## Headline

\-\-

## Location

Bengaluru

## Work experience

Associate at Accenture, Apr 2026 \- Present · 3 mos, Bengaluru

Application Support Engineer at Accenture, Apr 2026 \- Present · 3 mos, Provide dedicated application support specializing in complex enterprise Oracle and Salesforce CRM platforms to maintain optimal operational availability\. Utilize Jira for systematically logging software bugs, tracking administrative tickets, and driving sprint objectives\. Build dynamic Tableau reports and analytic dashboards to communicate critical infrastructure and system metrics to key stakeholders\. Oversee corporate shared storage drives, administer critical distribution lists, and safely manage secure email data mitigation via Mimecast\. Contribute technical insight toward enterprise demand mapping and cross\-functional network operations support initiatives\.

Technical Specialist at HCLTech, Jan 2024 \- Present · 2 yrs 6 mos, Bengaluru, Karnataka, India

Technical Support Engineer at HCL, Jan 2024 \- Apr 2026 · 2 yrs 4 mos, Deployed complex SQL query scripts to manage intensive data migrations and guarantee ongoing database integrity\. Supported high\-volume application integrations and streamlined robust backend processes using specialized diagnostic scripts\. Administered core ServiceNow operations, executing configuration management database \(CMDB\) tasks, logging asset tracking, and verifying lifecycle workflows\. Designed and configured automated business logic, custom forms, and systematic procedures using modern CRM tools and SmartBuild\. Managed corporate endpoint identity setups including Microsoft Intune, Azure AD directories, Exchange Admin Center policies, and Multi\-Factor Authentication \(MFA\)\. Spearheaded critical Major Incident \(MI\) infrastructure troubleshooting and executed deep\-dive Root Cause Analysis \(RCA\) while preserving strict SLA metrics\. Drafted comprehensive internal SOPs, technical runbooks, and detailed knowledge base documentation to simplify onboarding and baseline asset compliance\.

## Education

B\.Tech, Electrical and Electronics Engineering, RVS College of Engineering and Technology

Bachelor of Technology, Electrical, Electronics and Communications Engineering, RVS College of Engineering and Technology

[View the original profile](https://tal.club/meet/puja-kumari-4)

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