Puja Roy profile photo 1 on Tal

Puja Roy

Program Manager

Bengaluru

6+ years of work experience

Exalogic Consulting
Jul 20242 yrsPresent

Bengaluru, Karnataka, India

• End-to-end program ownership: design, SME collaboration, learner onboarding, progress tracking, and certification • Primary Account Manager for clients—structured communication, feedback loops, and data-backed reporting • 360° learner evaluation: LMS engagement, assignments, punctuality, and peer feedback—not just attendance • Operations streamlined via Excel trackers, SOPs, and documentation for scalable, quality delivery • Curriculum development in SAP FI, SuccessFactors, and AI tools aligned with industry and client needs • Business development support: proposals, capability decks, and presentations highlighting live projects and placement outcomes • Continuous improvement driven by trainee feedback on role clarity, resources, and growth outlook
Institute of Product Leadership
May 20222 yrs 3 mosJul 2024

Bengaluru, Karnataka, India

● Providing student support throughout the program. This involve answering questions, providing guidance, and offering feedback on assignments. ● Kept the LMS system up to date, recording learners inquiries, complaints and preferences to provide consistent and always improving learners experience. ● Ensuring that learners have an engaging and effective learning experience, and that the programs meet business objectives. ● Collecting feedback from instructors and learners and making changes to the program to improve its effectiveness. ● Coordinating with instructors, ensuring that they have the necessary materials, and managing the delivery of the program.
Institute of Product Leadership
Nov 20217 mosMay 2022

Bangalore Urban, Karnataka, India

Contacted current and potential leads to promote, sell products and services.
BYJU'S
Oct 20201 yr 1 moOct 2021

Contacted customers to set-up appointments, monitor satisfaction levels and sell offerings.
JW Marriott Hotel Kolkata
Dec 20184 mosMar 2019

Kolkata, West Bengal, India

Fielded service inquiries and gave accurate information about processes and procedures.

Education

Bachelor of hotel management ( BHM), Hospitality Administration/ Management

Institute of Hotel Management, Gwalior

20173 yrs2020
Indira Gandhi National Open University

Bachelor of hotel management ( BHM), Hospitality Administration/Management

Indira Gandhi National Open University

20173 yrs2020

Join Puja and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Puja Roy on Tal

Headline

Program Manager

Location

Bengaluru

Work experience

Program Manager at Exalogic Consulting, Jul 2024 - Present · 2 yrs, Bengaluru, Karnataka, India, • End-to-end program ownership: design, SME collaboration, learner onboarding, progress tracking, and certification • Primary Account Manager for clients—structured communication, feedback loops, and data-backed reporting • 360° learner evaluation: LMS engagement, assignments, punctuality, and peer feedback—not just attendance • Operations streamlined via Excel trackers, SOPs, and documentation for scalable, quality delivery • Curriculum development in SAP FI, SuccessFactors, and AI tools aligned with industry and client needs • Business development support: proposals, capability decks, and presentations highlighting live projects and placement outcomes • Continuous improvement driven by trainee feedback on role clarity, resources, and growth outlook

Learning Experience Manager at Institute of Product Leadership, May 2022 - Jul 2024 · 2 yrs 3 mos, Bengaluru, Karnataka, India, ● Providing student support throughout the program. This involve answering questions, providing guidance, and offering feedback on assignments. ● Kept the LMS system up to date, recording learners inquiries, complaints and preferences to provide consistent and always improving learners experience. ● Ensuring that learners have an engaging and effective learning experience, and that the programs meet business objectives. ● Collecting feedback from instructors and learners and making changes to the program to improve its effectiveness. ● Coordinating with instructors, ensuring that they have the necessary materials, and managing the delivery of the program.

Inside Sales Manager at Institute of Product Leadership, Nov 2021 - May 2022 · 7 mos, Bangalore Urban, Karnataka, India, Contacted current and potential leads to promote, sell products and services.

Business Development Associate at BYJU'S, Oct 2020 - Oct 2021 · 1 yr 1 mo, Contacted customers to set-up appointments, monitor satisfaction levels and sell offerings.

Internship Trainee at JW Marriott Hotel Kolkata, Dec 2018 - Mar 2019 · 4 mos, Kolkata, West Bengal, India, Fielded service inquiries and gave accurate information about processes and procedures.

Education

Bachelor of hotel management ( BHM), Hospitality Administration/ Management, Institute of Hotel Management, Gwalior

Bachelor of hotel management ( BHM), Hospitality Administration/Management, Indira Gandhi National Open University

Puja Roy - Program Manager in Bengaluru | Tal