Headline

Business Analyst | Focused on simplifying complex processes and improving customer workflows | Business Analysis • Process Automation • Cloud Collaboration

About

I have contributed to automating customer-facing workflows and operational processes that reduced manual effort, improved communication efficiency, and enabled smoother end-to-end execution across digital platforms. As a Business Analyst, I have worked across BFSI, Healthcare, and E-commerce initiatives involving customer enrollment, claims workflow optimization, service operations, and integration-driven communication processes. My focus has been on identifying process gaps, enabling automation opportunities, and ensuring seamless collaboration between stakeholders and delivery teams to drive frictionless outcomes. I have supported product and startup environments by helping design applications that improve appointment tracking, service visibility, approval workflows, and operational transparency. Additionally, I have contributed to KPI and reporting dashboards that provide actionable insights for monitoring performance and enabling data-driven decision-making. My strengths include requirements elicitation, stakeholder management, Agile backlog refinement, user story creation, UAT coordination, process optimization, and bridging business objectives with technical delivery to create scalable and user-focused solutions. Currently, I am seeking opportunities where I can contribute as a Business Analyst within product-driven and transformation-focused teams, delivering measurable efficiency improvements and enhanced customer experience. Open to connecting with teams building impactful, scalable digital solutions across domains.

Location

Pune District

Work experience

Senior Business Analyst at Aseuro Technologies Private Limited, Jun 2025 - Present · 11 mos, banglore

Senior Business Analyst at Sigma Software Solutions, Apr 2023 - Aug 2025 · 2 yrs 5 mos, Pune

Business Analyst at Omega Healthcare Management Services, Jun 2022 - Mar 2023 · 10 mos, Hyderabad

Business Analyst at Coronis IT Systems Pvt. Ltd, Nov 2021 - Jul 2022 · 9 mos, Chennai