Product & Implementation Consultant | Agentic AI | SDLC Automation | APIs & Integrations | RAG, GitHub, Jira, CI/CD, MCP | Enterprise Delivery | 🏍️🚗 Automotive Enthusiast | ✏️ Sketch Artistac

Bengaluru

On-site

Gurugram







Bachelor of Engineering - BE, Electrical engineering
Thapar Institute of Engineering & Technology

ISC, Science
City Montessori School
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Download Tal BossProduct & Implementation Consultant | Agentic AI | SDLC Automation | APIs & Integrations | RAG, GitHub, Jira, CI/CD, MCP | Enterprise Delivery | 🏍️🚗 Automotive Enthusiast | ✏️ Sketch Artistac
I'm a Product Consultant and Implementation Specialist helping enterprise clients transform their SDLC with agentic AI. I sit with clients to assess their existing development, QA, and product workflows, identify where agentic automation can close real gaps, and then own delivery end to end, from requirements gathering and BRD creation through solution design, implementation, and adoption. Currently at Ascendion, I lead client engagements implementing AI-driven SDLC automation platforms integrated with GitHub, Jira, TestRail, and CI/CD pipelines. Selected outcomes: - Reduced client developer manual effort by 30–40% through AI-powered repository automation - Cut backlog processing time by ~50% with Jira-integrated AI workflows - Improved retrieval accuracy and reduced latency by ~40% with client-tailored RAG knowledge systems - 100+ enterprise implementations delivered across SaaS and cloud telephony platforms What differentiates my consulting is technical depth, I don't just scope agentic solutions, I understand AI agents, RAG architectures, and MCP-based integrations well enough to design what's actually buildable and drive it to production. I'm most interested in engagements where AI replaces manual workflows at scale and the impact is measurable.
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Senior Engineer- Engineering Product Management at Ascendion, Jan 2026 - Present · 8 mos, Bengaluru, Product consulting and implementation of AI-driven SDLC automation for enterprise clients. I partner with clients to assess their SDLC workflows, identify high-impact opportunities for agentic AI adoption, and own implementation from requirements through rollout. Key contributions: - Consulted with multiple enterprise clients to identify automation gaps across development, QA, and product operations - Led the end-to-end requirement lifecycle — requirements gathering and analysis, BRD and user story authoring, and alignment of solutions and product teams through to delivery - Owned implementation of AI-driven SDLC platforms in client environments, integrating with client GitHub, Jira, and CI/CD ecosystems - Implemented AI agents for repository automation (code access, commits, PR generation), reducing client developer effort by 30–40% - Deployed Jira-integrated AI workflows for ticket summarization and automated story creation, cutting backlog processing time by ~50% - Configured RAG-based knowledge systems tailored to client data, improving accuracy and reducing retrieval latency by ~40% - Drove client adoption through product demos and stakeholder walkthroughs, channeling feedback into the product roadmap
Subject Matter Expert at Acefone, Dec 2023 - Dec 2025 · 2 yrs 1 mo, On-site, Cloud Telephony Projects: Developed and deployed customized VoIP and PSTN solutions tailored to business needs, ensuring reliable and efficient corporate communication. Skilled in API, Webhook, and CRM integrations to create cohesive, scalable, and high-performance systems. Provided advanced technical support for VoIP and cloud telephony solutions, diagnosing and resolving issues related to call quality, connectivity, and performance by analyzing SIP logs and optimizing QoS settings. Technical Support and Quality Assurance: Played a key role in managing Quality Assurance processes to refine onboarding flows and operational standards. Actively engaged with product and development teams to identify and resolve technical issues, ensuring seamless customer experiences and reliable support post-deployment. Configured and maintained PBX systems and SIP trunking, ensuring reliable communication infrastructure with minimal latency, jitter, and packet loss. Managed incident and risk resolution processes, reducing downtime by proactively identifying and addressing potential system failures. Customer-Focused Integrations: Delivered integration projects with CRMs, plugin connectors, and other enterprise tools to maximize connectivity and enhance system performance. Performed end-to-end API testing and integration with REST and SOAP APIs using Postman, enabling seamless interoperability with CRM platforms (Salesforce, Zoho, Freshdesk, Hubspot, etc.). Led customer integration projects, providing technical expertise, onboarding assistance, and post-deployment support to drive adoption and satisfaction Omnichannel: Set up and configure omnichannel platforms to ensure seamless integration across various communication channels. Cross-Functional Collaboration: Provided technical expertise to management and cross-functional teams, translating complex requirements into executable project plans that align with business objectives.
Product Engineer at Acefone, Aug 2021 - Dec 2023 · 2 yrs 5 mos, Gurugram, •Dealing with client technical questions, evaluating, diagnosing, and resolving problems with VoIP and PBX servers, and enhancing corporate contact. • Quality Assurance to demonstrate and document the Onboarding Team's operational flow in VOIP. • Assisting management with critical tasks. • Working with the Development Team to improve functionality. • Developing Custom Requirements based on the requirements of the consumers. • Maintaining documentation for troubleshooting and solutions to Cloud Telephony challenges. • Responsible for all aspects of customer service operations. • Facilitating post-deployment testing, offering presentations, and arranging onboarding. • Working on APIs, Webhooks, and CRM integrations.
Bachelor of Engineering - BE, Electrical engineering, Thapar Institute of Engineering & Technology
ISC, Science, City Montessori School