Headline

Mortgage operations | Underwriting Support| Process Coordination | CRM

About

Experienced in mortgage process at Concentrix, where supporting mortgage files for underwriting through income, employment, and identity verification and review effectively as per lending guidelines. I coordinated with brokers and bankers to resolve document deficiencies, ensure file completeness, and maintain compliance, consistently meeting productivity and quality KPIs.

Location

Bengaluru

Work experience

Operations Representative at Concentrix, Jul 2025 - Present · 1 yr, Bengaluru, Karnataka, India, Support mortgage files for underwriting by validating income, employment, and ID documents adherence to lending guidelines, ensuring compliance and file completeness. I coordinate with brokers and bankers to resolve deficiencies, accuracy under tight KPIs, and helped reduce rework and processing delays.

Sales Executive at OneVasco, Dec 2024 - Apr 2025 · 5 mos, Hyderabad, Telangana, India, -Achieved sales targets through effective customer engangement and product promotion. -Created new accounts and managed applications -Maintained overall department operations, ensuring smooth workflow and customer satisfaction.

Sales Consultant internship at migration standard, Dec 2023 - Feb 2024 · 3 mos, Hyderabad, Telangana, India, Responsible for assisting clients with their visa applicatiin and providing exceptional customer service with tailored information.

Education

Bachelor of Business Administration, Aviation/Airway Management and Operations, bangalore university

Master diploma in fashion design, DreamZone School of Creative Studies