Headline

AI Product Manager | LLM · ML · Fraud Detection · Payments. Conversational AI | Managed $600M Payment Platform | Built ML-Powered Lending $50M+ | Open to Full-Time Roles

About

$600M in monthly payments. 12,000 customers. 370,000 transactions. That's the platform I owned, scaled, and protected from fraud — at JPMorgan. Over 11 years across JPMorgan, Wells Fargo, and Maybank, I've built and shipped ML-powered products in three of the most regulated spaces in fintech: payments, fraud detection, and AI-driven lending. My work sits at the intersection of product strategy, data science, and real customer impact. At JPMorgan, I launched a real-time ML fraud detection system that cut fraud complaints by 6% in 4 months — without touching payment success rates. I led the migration of 3,000 First Republic Bank customers to Chase, locking in $8M in projected annual revenue. I built a complaint analytics dashboard that surfaced signal in the noise, driving a 27% YOY jump in active customers. Before that, at Maybank, I took an ML-powered SME lending product from zero to $50M+ disbursed in under six months — the bank's first-mover in digital ML lending in Malaysia. I personally engineered 50+ model features from raw customer financial data. At Wells Fargo, I'm now leading the product roadmap for an ML-driven home loan prepayment prediction model and building a model execution platform that integrates enterprise data marts with downstream analytics. I work best at the seam between engineering, data science, and business: translating ambiguous problems into crisp product requirements, running rigorous experimentation frameworks, and shipping AI/ML features that move metrics. I hold an MBA from IIT Bombay and certifications in CSPO, Tableau, and Data Science. I'm actively exploring Lead PM, Senior PM, and AI Product Manager roles in India, the US, UK, and Europe — in fintech, AI platforms, or any domain where ML drives the core product experience. Open to full-time Product Manager and AI Product Manager roles. Feel free to message me directly. Proficient in: Product Management: Roadmap planning, stakeholder management, OKRs, GTM strategy, UI/UX, A/B testing, Agile lifecycle Payments & Fraud: ACH, NACHA, Positive Pay, Reverse Positive Pay, fraud protection strategies AI & Data-Driven Decision Making: Conversational AI, ML-powered risk assessment, Power BI, Tableau, SQL Tools & Technologies: Jira, Confluence, Figma, Splunk, Python, RASA

Location

Greater Bengaluru Area

AI stack

anthropic apis

antigravity

lovable

perplexity

Work experience

Senior Product Manager | AI/ML at Wells Fargo, Nov 2025 - Present · 10 mos, Bengaluru, Karnataka, India, •Own ed the product roadmap for an ML-driven home loan prepayment prediction model, defining monitoring frameworks to track model drift, performance degradation, and business impact at scale. • Architected a model execution platform enabling business users to select ML models, configure time periods and scenarios, and trigger analytics runs integrated with enterprise data marts — reducing analyst turnaround time for model-based decisions. • Partnered with data science and engineering teams to define downstream output storage architecture, ensuring analytical outputs are reusable across multiple business intelligence and reporting workflows. • Established model governance structure and performance reporting cadence for production ML models, aligning with Wells Fargo's enterprise risk and compliance standards.

Product Manager, Payments at JPMorgan Chase & Co., Nov 2022 - Nov 2025 · 3 yrs 1 mo, Bengaluru, Karnataka, India, • Delivered a $600M/month payment platform serving 12,000 active customers, owning end-to-end product roadmap execution and increasing monthly transaction volume to 370,000. • Launched an ML-powered real-time fraud detection system integrated into the payment processing pipeline, reducing fraud-related customer complaints by 6% within 4 months of go-live. • Led migration of 3,000 First Republic Bank customers to Chase's platform post-acquisition, maintaining zero service disruption and unlocking $8M in projected annual revenue. • Designed a customer complaints analytics dashboard combining survey data and banker feedback, driving a 27% YOY increase in active customers and measurable reduction in escalation rate.

Product Manager, ML-Based Conversational AI at JPMorgan Chase & Co., Sep 2021 - Nov 2022 · 1 yr 3 mos, Bengaluru, Karnataka, India, • Built a standardized skill-performance evaluation framework for the conversational AI platform, driving CSAT from 65 to 71 — a 9% improvement in customer satisfaction score. • Automated product performance reporting across 10+ KPIs for business stakeholders, eliminating 50 work hours per month and improving tracking accuracy across multiple product lines. • Onboarded 6 new products and skills onto the Alyx platform through cross-functional stakeholder management, expanding chatbot scope and reducing live-agent escalation rate by 12% MoM. • Developed a Power BI development dashboard introducing data-driven sprint planning, saving approximately $300,000/month in operational costs from reduced live-agent escalation.

Product Manager, ML-Powered Lending at Maybank, Jun 2018 - Sep 2021 · 3 yrs 4 mos, Bengaluru, Karnataka, India, • Built a 0-to-1 ML-powered SME lending product — Malaysia's first digital loan limit recommendation engine — disbursing $50M+ in 6 months and establishing Maybank as the category first mover. • Engineered 50+ user-defined model features from raw customer financial and personal data, directly improving the accuracy of the ML loan limit recommendation model. • Collaborated with data scientists on hypothesis design, model training, scoring, and evaluation cycles, bridging the gap between product requirements and ML model iteration. • Delivered an agile release plan with 98% on-time reliability across all sprints; awarded Top Performer among 250+ colleagues and recognized as part of the Best Team among 17 competing teams.

Senior Software Engineer at Aricent, Jan 2013 - Jun 2016 · 3 yrs 6 mos, Greater Chennai Area, • Designed an automated testing framework for L2/L3 telecom protocol development, improving test accuracy and saving 30 engineering hours per month. • Led feature development initiatives that reduced code compilation time and increased product value by 5%, impacting delivery timelines across client deliverables. • Coordinated a 4-engineer onshore team to resolve 150+ customer service requests, maintaining 95% on-time service delivery across a stringent SLA environment.

Education

Master of Business Administration - MBA, Indian Institute of Technology, Bombay

Engineer’s Degree, Electronics and Communication Engineering, Biju Patnaik University of Technology, Odisha

Public links

github: https://github.com/priyaranjanparida