Priyanshi Chaturvedi

4+ years of work experience

Feb 20269 mosPresent

Greater Bengaluru Area

Nov 20251 yrPresent

Bengaluru, Karnataka, India

Jul 20255 mosNov 2025

Gurugram

Jun 20241 yr 2 mosJul 2025

Bengaluru

Agri-based Food Ingredients Client | Singapore - Worked as part of a 5-member team on a transformation project for a global food ingredients company. - Engaged as business product owner, translating stakeholder requirements into product features and supporting CTRM-related processes. - Engaged in business discussions, product backlog refinement, and collaborated on data reporting and dashboarding to enable decision-making.

Jan 20231 yrDec 2023

Remote

Nov 20222 mosDec 2022

Remote

Aug 20221 yr 11 mosJun 2024

Bengaluru, Karnataka, India

Telecom Client | Middle East - Conducted benchmarking across leading telecom players to identify CX gaps and improvement opportunities. - Led social media listening and sentiment analysis to decode evolving customer expectations and pain points. - Mapped customer journeys and created persona-specific insights across key regions to support CX redesign initiatives. - Broadly researched loyalty programs across several clients in retail, banks, aviation etc Deloitte Member Firms | USA - Built interactive dashboards using CRM tools to consolidate client data across geographies and functions. - Enabled leadership visibility into performance trends, customer touchpoints, and business development pipelines. Internal Innovation Initiatives | India - Conducted knowledge sessions on emerging themes like AR/VR and Sustainability for cross-functional teams. - Translated complex tech trends into business-relevant insights, sparking discussions on future service offerings.