---
title: "Priyanka Singh - Senior Risk Specialist - Regulatory & Exploratory Transaction Trust in Bengaluru | Tal"
description: "Meet Priyanka Singh, Senior Risk Specialist , Regulatory & Exploratory Transaction Trust based in Bengaluru."
image: "https://tal.club/meet/priyanka-singh-7/share-image"
---

# Priyanka Singh on Tal

## Headline

Senior Risk Specialist , Regulatory & Exploratory Transaction Trust

## About

Senior Risk Professional with 8\+ years of experience specializing in Financial Crime, AML, and Transaction Trust across global marketplaces\. Proven track record of balancing macro strategic oversight with deep analytical execution to scale high\-performing operations and build top\-tier risk talent\. ​Core Milestones: •​Scale & Enforcement: Directed 60,000\+ complex global fraud investigations, protecting millions in revenue\. •​Process Optimization: Remediated policy gaps in refund suppression, driving an immediate 40% reduction in weekly investigation volume\. •Technical Efficiency: Optimized SQL\-based workflows, increasing true\-positive detection rates from 26% to 85%\+\. •Cross\-Functional Leadership: Spearheaded multi\-market payment fraud programs \(FDNR, COD, Gift Card layering\) alongside global Tech and Security teams •Talent Development:Mentored and onboarded new hires using custom ramp plans that cut training timelines by 15% while maintaining quality

## Location

Bengaluru

## Work experience

Senior Risk Specialist \- Regulatory & Exploratory Transaction Trust at AMAZON DEVELOPMENT CENTRE \(INDIA\) PRIVATE LIMITED, Nov 2022 \- Present · 3 yrs 8 mos, Bengaluru, Karnataka, India, • Conducted end\-to\-end fraud risk mining and pattern analysis across global marketplaces, identifying emerging typologies including collusion, refund abuse, triangulation, and payment instrument misuse • Performed Customer Due Diligence \(CDD\) and Enhanced Due Diligence \(EDD\) on high\-risk accounts and merchants using tools such as LexisNexis to validate identities, assess risk profiles, and support AML compliance • Advised Operations and Product teams on control gaps and risk exposure across multiple marketplace regions • Drove root\-cause analysis and remediation of high\-loss fraud scenarios through query optimizations • Led large\-scale Ring\-of\-Accounts fraud detection projects, coordinating enforcement across operational teams • Identified and escalated policy control gaps in refund suppression workflows, partnering with cross\-functional teams to implement technical fixes • Analyzed global payment instrument fraud risks and enabled targeted corrective enforcement actions • Partnered with risk and operations teams to enforce actions against fraudulent buyer accounts and merchants • Leveraged Gen AI tools to optimize SQL queries and accelerate risk mining on large transaction datasets • Delivered Fraud MI trend reports and KPI tracking to enable data\-driven decision\-making by senior stakeholders • Trained and onboarded new hires through structured ramp plans covering fraud detection, process knowledge, and SOPs

Senior Transaction Risk Investigation Specialist at Amazon, Aug 2021 \- Nov 2022 · 1 yr 4 mos, Bengaluru, Karnataka, India, • Served as Subject Matter Expert for a team of investigators, building team capability through structured coaching and calibration exercises • Managed end\-to\-end performance of investigators using KPI tracking, one\-on\-one coaching, and audit\-based feedback • Owned weekly team leave and shrinkage forecasting to maintain consistent available headcount • Designed and delivered training on SOP standardization and customer communication under the Blurb Adoption Project • Facilitated weekly calibration and shadow sessions on Defect Quality metrics, translating findings into actionable process improvements • Led the global Buyer Action Variance project, working with bottom\-quartile investigators to drive overall performance improvement • Supported site\-level Defect Quality team in resolving SOP and logic\-related investigation gaps

Transaction Risk Analyst at Amazon, Aug 2017 \- Aug 2021 · 4 yrs 1 mo, Bengaluru , India, • Investigated suspicious transactions and account activities to prevent fraud and protect customers across global marketplaces • Managed high\-volume buyer appeals investigations, balancing customer trust with effective fraud prevention • Conducted week\-on\-week quality audits of team defects and generated structured reports for management • Supported data\-driven coaching and process improvements through structured audit reporting

## Education

Bachelor of Technology \- BTech, Computer Science, Budge Budge institute of technology

[View the original profile](https://tal.club/meet/priyanka-singh-7)

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