Headline

AI/ML Data Operations | Program Leadership | Data Supply Chain and Vendor Governance | Risk, Compliance & AI Governance | Cross-Functional Delivery at Scale

About

Program and data operations leader with 9+ years building the operational backbone that AI/ML systems depend on — owning end-to-end supply and delivery for multimodal training data (audio, image, video, computer vision, LiDAR, robotics) at Uber AI Solutions, from vendor sourcing and pilot design through quality control, tooling, and production-scale delivery. Equally strong on the outsourcing and vendor management side: has led large-scale contracting, governance, and negotiation programs — from Uber's vendor and pilot pipeline to seven years of enterprise third-party risk and vendor governance leadership at Citibank. IIM Kozhikode MBA with a consistent track record of scaling programs from pilot to production and tightening delivery timelines across distributed partner networks.

Location

Bengaluru

AI stack

claude

cursor

gemini

lovable

notion

Figma Make

Work experience

Program Manager II, Audio Data Collection at Uber AI Solutions, Apr 2026 - Present · 6 mos, - Led end-to-end audio data collection for a client, delivering ~840 hours of real-world customer-care audio training data across 21 languages while managing P&L, sourcing, scheduling, and delivery timelines - Built and automated audio QC checks for core technical parameters (SNR, RMS, LUFS, clipping, sample rate), improving input quality by 30%, reducing upstream data wastage, cutting turnaround time by 50% and tightening the feedback loop with vendor partners to cut rework cycles - Owned quality control for a client-collected audio dataset, QC'ing 3,000+ hours against technical and content accuracy standards - Led a cross-functional migration from a client-owned tool to in-house tooling, including new stereo-file QC support, and transitioned all users with zero business disruption - Partnered with client, engineering, product, data analytics, supply, and vendor teams to design QA frameworks, SOPs, and dashboards that closed data-spec gaps, improving on-time delivery and client satisfaction

Program Manager II, Supply, Data collection at Uber AI Solutions, Mar 2025 - Mar 2026 · 1 yr 1 mo, - Built and scaled a multimodal data-supply pipeline from the ground up, across audio, image, video, computer vision, LiDAR, robotics, and market data, evaluating ~70 vendors and onboarding 32 vendors across geographies and specialized skillsets; recognized with an “Extra Miler” award for impact. - Partnered cross-functionally with sales and delivery teams to define timelines, pricing, and collection approach for client proposals, and stood up sample-collection supply at an average 72-hour TAT - Ran ~20 pilots at a ~75%+ quality benchmark, driving >50% sample-to-pilot conversion and >33% conversion into paid, production-scale projects - Designed a consolidated, multiplier-based standardised rate card with input rates across all vendor partners and countries, helping create client proposals with accurate pricing and faster turnaround - Delivered 4 themes of sequenced, multi-meeting datasets across 8 languages in 3 months, coordinating 6 delivery partners in parallel - Collected a 130,000 image dataset in multiple SEA countries across two phases in 4 months, mobilizing and managing 12 partners (BPOs and market research firms) - Managed delivery of 50,000 screenshots spanning 1,000 applications in 2.5 months. Ran execution across 3 partners and onboarded 2 more mid-program to add capacity and de-risk the deadline - Steered Mesh-Mask Collection for Deepfake Detection, a technically complex program across 2 countries and 100 individuals in 3 months

Program Manager II, Vendor Management, GSS at Uber, Aug 2024 - Dec 2025 · 1 yr 5 mos, Bengaluru, - Delivered $1.4M+ in cost savings through strategic vendor negotiations and consolidations, including multi-year COLA caps, productivity-linked pricing, and skill-based rate corrections across global programs. - Moved multiple programs from a T&M to a Managed Services model, achieving $390K cost reduction while improving governance and maintaining delivery quality and budget discipline. - Secured a fixed 33% fee on “client services hours” through negotiation, resolving a billing-structure inefficiency embedded in the contract - Resolved a critical 4-month payment backlog, securing $2.1M in invoice approvals and executing $1.2M in payouts within two weeks, preventing vendor work stoppages and ensuring continuity of customer delivery. - Led PO consolidation across 70+ vendors spanning 5 verticals, reducing active POs from 760 to 230, streamlining approval workflows, and significantly lowering operational and finance overhead. - Created a comprehensive capability matrix and rate-card framework, enabling accurate, transparent pricing across regions, complexity levels, and service types — improving decision-making speed and cost governance. - Initiated and designed foundational requirements for the Resource Management Platform (RMP), defining user journeys and end-to-end workflows across sourcing, contracts, and resource lifecycle management.

Manager - Vendor Onboarding and Delivery Assurance at Citi, Feb 2023 - Aug 2024 · 1 yr 7 mos, - Optimized L2 process across 3 business units by analyzing ~10000 tickets across 2 vendors, to reduce toil, improve ticket resolution & response SLAs - Onboarded 70+ applications across 5 global business units & 4 vendors, obtained appropriate approvals & ensured QA criteria met before production deployment

Manager - Contracts, Resource & Third-Party Risk Management at Citi, Jan 2022 - Jan 2023 · 1 yr 1 mo, - Created & executed the operating annual budget for a portfolio of 53 contracts across 4 strategic vendor engagements totaling USD ~50 Mn - Achieved annual cost savings of USD ~5Mn by consolidation, negotiations, revised resourcing frameworks & competitive bidding strategies - Achieved 0 Non-Compliance on internal policies, regulatory approvals, Corrective Action Plans (CAPs), internal & external audits

Co-Founder at Vaalarankatti Farms, Jul 2020 - Nov 2021 · 1 yr 5 mos, - Launched a Farm-to-Table business for organically grown and GI-tagged food products - Generated leads through paid as well as organic engagements, with a conversion ratio of >60% and repeat user base of >67% - Streamlined the demand-supply cycle and reduced delivery times by 50% - Managed the communications for all social media platforms

City Chapter Head at IIM Kozhikode Alumni Association, Mar 2020 - Jun 2023 · 3 yrs 4 mos, Chennai, Tamil Nadu, India, Strengthened alumni network by organizing formal events, workshops and informal meets Conducted online webinars and knowledge-sharing sessions to increase engagement during CoVID

Assistant Manager - Contracts, Resource & Third-Party Risk Management at Citi, Jan 2020 - Dec 2021 · 2 yrs, - Identified compliance gaps in an onsite project, enhanced processes and reallocated resourcing to improve governance, reporting & regulatory compliance - Implemented a Vendor Consolidation Strategy by collaborating with stakeholders, resulting in 40% efficiency gain & improved customer experience

Education

Post Graduate Diploma in Management, Operations, Marketing, IT, Indian Institute of Management, Kozhikode

Bachelor of Technology (B.Tech), Metallurgical and Materials Engineering, National Institute of Technology Jamshedpur

Public links

linkedin.com: https://www.linkedin.com/in/priyankadas18