Headline

Insurance Product Manager | Analytics, Business Intelligence & AI | IIT Bombay | Product Strategy | Customer & Risk Analytics | Portfolio Management | Ex-UNICEF Fellow | Open to Product, PM & Business Analyst Roles

About

Business Analytics and Product Strategy professional with 5.5+ years of experience delivering data-driven business solutions across insurance and public health domains. Currently working with ICICI Lombard in Data Analytics & Product Management, driving customer analytics, product innovation, portfolio optimization, and digital engagement initiatives to improve profitability, retention, and customer experience. Experienced in translating business problems into scalable analytical and product solutions through cross-functional collaboration with business, technology, underwriting, and product teams. Worked on customer segmentation, churn reduction, behavioral analytics, gamified engagement products, and strategic business insights that enabled measurable business impact. Previously worked as a Research Fellow with UNICEF and Indian Institute of Technology Bombay, contributing to public health analytics, GIS-based interventions, and digital health initiatives supporting data-backed decision-making and community impact. Skilled in Product Strategy, Business Analytics, Customer Insights, Dashboarding, Stakeholder Management, Python, SQL, Power BI, Databricks, and data visualization. Open to opportunities in Business Analytics, Product Analytics, Product Management, and AI-driven business roles.

Location

India

AI stack

aistudio

gemini

langchain

openai

Work experience

Chief Manager at ICICI Lombard, May 2025 - May 2025 · 1 mo, Mumbai, Maharashtra, India

Senior Manager at ICICI Lombard, Jul 2022 - Apr 2025 · 2 yrs 10 mos, On-site, Data Analytics | Portfolio Manager | Data-Driven Strategist I specialize in leveraging data analytics to enhance profitability and customer engagement in motor insurance. My work combines strategic portfolio management and innovative product design to drive forward-thinking insurance solutions. *Key Projects : - Kilo-Meter-Based PAYU Strategy : Developed a usage-based insurance model, optimizing policy efficiency by analyzing odometer data and establishing profitable kilometer thresholds based on clustering. - Reward-Based Product for Driver Behaviour : Designed a gamified insurance product incentivizing safe driving, incorporating wellness and safety metrics; currently under regulatory review. - Previous Insurer Risk Matrix Dashboard : Built a Power BI dashboard to assess transferred policies, visualizing claim frequency and loss ratios for sales and underwriting insights. *Portfolio Management Focus : Managing a Premium Car Portfolio - implemented strategies in operating ratios, churn modeling, and customer engagement to drive growth and profitability.

Research Fellow at UNICEF India, Jun 2020 - Jul 2022 · 2 yrs 2 mos, Mumbai, Maharashtra, India, Health Data Analyst | Strategic Health Interventions | Spatial Data Mapping I analyze health data to uncover trends and gaps for targeted health interventions. Through spatial data mapping and nutrition monitoring, I generate insights that improve healthcare impact and reach. Key Projects: - Health Interventions in Assam: Mapped Health Management Information System (HMIS) data across Assam to identify health coverage gaps, helping local authorities prioritize resources in underserved areas. - Malnutrition Monitoring in Melghat: Analyzed monthly anthropometric data for children under five, providing insights to guide targeted malnutrition interventions, enabling NGOs to allocate resources effectively and support vulnerable populations.

Education

Master of Technology - MTech, Technology and Development, Indian Institute of Technology, Bombay

Bachelor of Technology (B.Tech.), Civil Engineering, Lovely Professional University