---
title: "Priyangshu Chatterjee - Manager II (strategy and operations)LSDC&Kitchen in Bengaluru | Tal"
description: "Meet Priyangshu Chatterjee, Manager-Urban Company|Ex-Rapido based in Bengaluru. AI stack includes claude code, deepseek, and gemini."
image: "https://tal.club/meet/priyangshu-chatterjee/share-image"
---

# Priyangshu Chatterjee on Tal

## Headline

Manager\-Urban Company\|Ex\-Rapido

## About

I am a Managing Cab Operation at Rapido, the leading bike taxi service in India\. I oversee the launch and growth of the cab vertical in Kolkata city, creating demand activity, tracking performance metrics, and developing strategic plans for supply increase and promotional marketing\. I also handle day\-to\-day operations and risk management analysis, ensuring efficient and cost\-effective service delivery\. My core competencies include Clevertap, Marketing Analytics, Project Management, and Supply Management, which I have acquired and applied through my previous roles as a Senior Business Associate and an Operation Management at Rapido\. I am also pursuing a Bachelor of Business Administration degree at Maulana Abul Kalam Azad University of Technology, where I am learning the fundamentals of business administration and management\. I am passionate about leveraging data\-driven marketing strategies and delivering successful projects on time and on budget\. I am looking for opportunities to connect and collaborate with other professionals who share my interest and expertise in the cab industry\.

## Location

Bengaluru

## AI stack

claude code

deepseek

gemini

grok

ChatGPT

## Work experience

Manager II \(strategy and operations\)LSDC&amp;Kitchen at Urban Company, Aug 2025 \- Present · 1 yr 2 mos, Hybrid, &gt;Led the launch and end\-to\-end management of the Living &amp; Dining \(LSDC\) and Kitchen categories in Bangalore and Gurugram, achieving nearly 100% service coverage across key zones\. &gt;Maintained service fulfillment at 8% above target, ensuring timely and consistent delivery across all operations\. &gt;Kept cancellations below 3% across both categories, ensuring smooth customer experience and operational reliability\. &gt;Maintained high service quality, consistently tracking NPS \(Net Promoter Score\) and GNPS to ensure excellent customer satisfaction\. &gt;Successfully reduced partner churn from 20% to 6% through targeted engagement and retention strategies\. &gt;Oversaw partner onboarding, training, scheduling, quality monitoring, and SLA compliance, ensuring smooth operations and high partner satisfaction\. &gt;Implemented operational process improvements to enhance partner productivity, reduce turnaround times, and optimize fulfillment efficiency\. &gt;Coordinated with product, marketing, and supply teams to drive market penetration, improve First\-Time User \(FTU\) conversions, and maximize customer retention\.

Associate Manager \|\| \-Cab at Rapido, Dec 2023 \- Jul 2025 · 1 yr 8 mos, Hybrid, &gt;Achieved 32K daily rides in Kolkata and 15K daily rides in Jaipur during tenure by driving demand and optimizing supply operations\. &gt;Managed city\-wide supply chain operations, focusing on reducing supply expiry and improving driver retention in both cities\. &gt;Designed and executed demand generation activities and formulated city\-specific growth strategies to boost ridership\. &gt;Monitored and analyzed key performance metrics to identify growth opportunities and operational inefficiencies\. &gt;Developed and implemented strategic supply plans to support scalability and meet fluctuating demand\. &gt;Leveraged data to formulate growth strategies, aligning operational execution with business goals\. &gt;Led marketing initiatives via push notifications, social media, and a dedicated YouTube channel to drive user engagement\. &gt;Successfully launched the cab vertical in Kolkata, ensuring seamless integration with existing operations\. &gt;Handled day\-to\-day operations, including risk management analysis and resolution of on\-ground issues\. &gt;Conducted regular analysis of performance indices and developed promotional marketing plans to boost user acquisition and retention\.

Senior executive\-Bike Taxi,Cab at Rapido, Feb 2023 \- Dec 2023 · 11 mos, Hybrid, &gt;CleverTap &amp; Marketing Analytics • Skilled in leveraging CleverTap for data\-driven campaigns, segmentation, and user engagement\. • Track record of optimizing captains journeys and increasing retention through personalized push notifications and in\-app strategies\. &gt;Project Management • Experienced in leading cross\-functional teams and delivering projects on\-time and within budget\. • Strong planning and execution capabilities with a focus on achieving measurable outcomes\. &gt;Supply Management • Proven ability to manage city\-level supply chains, reduce expiry, and optimize resource allocation\. • Designed strategic plans that balance supply\-demand, improving operational efficiency and rider experience\. &gt;Growth &amp; Demand Strategy • Developed city growth strategies using data insights to fuel ride demand and rider acquisition\. • Spearheaded local marketing initiatives, partnerships, and vertical launches to scale operations\. &gt;Marketing Execution • Designed and executed campaigns through social media, push notifications, and YouTube, driving brand visibility and user growth\.

Operation Management at Rapido, Oct 2022 \- Jan 2023 · 4 mos, Bangalore

## Education

Bachelor of Business Administration \- BBA, Business Administration and Management, General, Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

High School Diploma, Naihati Narendra Vidyaniketan

[View the original profile](https://tal.club/meet/priyangshu-chatterjee)

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