---
title: "Priyam Soneji, POPM - Product Manager (Customer Success) in Bengaluru | Tal"
description: "Meet Priyam Soneji, POPM, Product Manager, AI, Tech, Enterprise SaaS, B2B, B2C | Happiest Minds | xCarTrade Tech | xTCS | IIM Rohtak based in Bengaluru. AI stack includes claude code, claude, and gemini."
image: "https://tal.club/meet/priyam-soneji-popm/share-image"
---

# Priyam Soneji, POPM on Tal

## Headline

Product Manager, AI, Tech, Enterprise SaaS, B2B, B2C \| Happiest Minds \| xCarTrade Tech \| xTCS \| IIM Rohtak

## About

As a Product Manager with 5 years of experience in the B2B enterprise applications space, I specialize in driving digital transformation and optimizing global operations through data\-driven product strategies\. My expertise spans multiple domains, where I have successfully led cross\-functional teams to design and deliver high\-impact solutions that enhance efficiency and user engagement\. Key Achievements: \- Spearheaded the development of a reporting product for a global operations team, increasing process efficiency by 30% through automation and gamification based solutions\. \- Managed end\-to\-end product lifecycle, from backlog prioritization to feature release, resulting in a 20% improvement in optimum feature \. \- Optimized stakeholder management strategies, reducing decision\-making turnaround time by 25% through structured roadmaps and data\-driven insights\. \- Led the integration of compliance and administrative service capabilities into a PaaS platform, positioning it as a Global Business Service solution\. With a strong foundation in Agile methodologies, SDLC, JTBD work philosophy, and design thinking, I excel in translating business challenges into scalable, intuitive solutions\. My skills include JIRA, UX wireframing, user journey mapping, A/B testing, and feature analytics, ensuring that every product decision aligns with business goals and user needs\. I am passionate about leveraging technology to create value\-driven products and aspire to become a product leader who drives innovation at scale\. Let's connect to explore opportunities for collaboration and growth in the evolving digital landscape\.

## Location

Bengaluru

## AI stack

claude code

claude

gemini

openai

Figma Make

## Work experience

Product Manager \(Customer Success\) at Ascendion, Dec 2025 \- Mar 2026 · 4 mos, Bengaluru, Ava\+ OneView \(DevSecOps Orchestration & Analytics Platform\) \- Own platform adoption and value realization for enterprise customers by translating DevSecOps, SDLC, and service\-operations workflows into measurable insights through the Ava\+ OneView platform, ensuring outcomes align with business and engineering leadership goals\. \- Lead multi\-wave onboarding programs across large enterprise portfolios, defining scope, KPIs, and success metrics while orchestrating integrations across Jira, GitHub, Azure DevOps, SonarQube, and TestRail to deliver standardized yet scalable analytics\. \- Act as the product bridge between customers and platform engineering, shaping roadmap inputs, prioritizing enhancements, and balancing out\-of\-box capabilities with customer\-specific customizations to maximize adoption and long\-term platform stickiness\. \- Drive customer success through enablement, governance, and insight\-led engagement, including executive dashboards, recurring insights distribution, adoption programs, and continuous improvement loops that improve delivery predictability, quality, and operational efficiency\. \- Partner with senior stakeholders to elevate DevSecOps maturity, using data\-driven narratives and platform insights to influence decision\-making, optimize engineering throughput, and demonstrate tangible ROI from platform investments\.

Sr\. Business Analyst \(Product Manager\) at Happiest Minds Technologies, Feb 2023 \- Jan 2026 · 3 yrs, Bengaluru, Karnataka, India, Building and scaling up multiple, global professional services platforms for that automates process and services for global entity management, accounting & tax, HR & payroll for corporate users and end users\. Received 2 “Insta” awards for on\-point solutioning & positive stakeholder management\. ● Enhanced product value by ensuring teamwork in 2 PMs, 1 PO, 5 CSMs & development team of 40 ● Initiated 20\+ new features & improvements, 4 Epics for 2 web applications over backlog grooming & prioritization ● Analyzed & designed feature requirements and creation of BRDs, PRDs, user persona & user journey mapping ● Implemented the Minimum Lovable Product \(MLP\) & Jobs To Be Done \(JTBD\) frameworks, leading to a streamlined product lifecycle that reduced iteration cycles by 50% during the development process ● Designed & delivered the 1st GenAI chatbot solution on the ecosystem, adding to client capabilities & revenues

Product Manager at CarTrade Tech Ltd\., Apr 2022 \- Nov 2022 · 8 mos, Remote, ● Engineered B2B prototypes and MVP followed by design, maintaining QA throughout the 0\-1 & 1\-n phases ● Optimized product utility by facilitating interaction between 2 POs, 25 users & implementation team of size 25 ● Recognized 35\+ features and categorized them under 5\+ epics, and captured all under the backlog ● Embraced the Agile approach in project sprints by hosting daily scrum, weekly sprint plan meets and calls for refinement ● Worked directly with the CPO and Head of Products for product strategization and planning insights\.

Product Owner at Tata Consultancy Services, May 2021 \- Jan 2022 · 9 mos, Gandhinagar, Gujarat, India, Completed certifications in IIBA \- Business Process Modelling and PMI Professional in Business Analysis \(PMI\-PBA\) ● Maximized product potential by continuous collaboration between 4 product owners and delivery team of 30 ● Identified 500\+ product features under 10\+ epics with the help of 6\+ design thinking methodologies ● Created prototypes in Agile project sprints to arrive at MVP, by running daily scrum calls for backlog prioritization ● Secured verification and validation of functional requirements to enhance quality of final product deliverables

System Engineer at Tata Consultancy Services, Jun 2016 \- Jul 2019 · 3 yrs 2 mos, Gandhinagar, Gujarat, India, Received 2 “On the Spot” awards for providing efficient & breakthrough solutions in project deliverables\. ● Operated as Database Module Lead for 4 web application development & support projects of taxation domain clients ● Ensured defect\-free deliverables for projects through processes of Six Sigma, Waterfall model & Agile methodologies ● Delivered automated 150\+ reports and performance tuned MIS stats through alerts; improved report loading by \~85% ● Headed the design and build team of 5 to develop the group’s first analytics and reporting framework, responsible for boosting project revenues by 50%\.

## Education

Master of Business Administration \- MBA, Management Information Systems, General, Indian Institute of Management Rohtak

Bachelor of Technology \- BTech, Computer Engineering, Nirma University

[View the original profile](https://tal.club/meet/priyam-soneji-popm)

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