Priya Singh
Founder’s Office @TheProductFolks | Product Manager | Customer Discovery | Enterprise Workflow Design | Platform Products | AI-Assisted Product Solution
Bengaluru
5+ years of work experience
May 20264 moPresent
Bengaluru, Karnataka, India
• Identified data-quality and traceability challenges across large unstructured datasets and designed scalable AI-assisted workflows to improve data reliability and reduce manual review effort.
• Conducted discovery with domain experts and end users to uncover workflow bottlenecks, define product requirements, and prioritize high-impact automation opportunities.
• Led the design of AI-assisted extraction, validation, and reconciliation workflows that transformed manual, error-prone processes into scalable systems for data tracking and quality assurance.
• Defined validation frameworks, success metrics, and exception-management processes to improve stakeholder visibility, data confidence, and decision-making.
• Created executive reporting frameworks and dashboards to monitor data quality, validation performance, reconciliation outcomes, and enrichment opportunities.
• Identified 900+ previously uncaptured records absent from baseline datasets, uncovering significant data-enrichment opportunities and improving dataset completeness.
• Delivered stakeholder-facing insights and recommendations that informed governance decisions, remediation priorities, and future product initiatives.
Oct 20256 moApr 2026
Remote
Oct 20251 moOct 2025
Sep 20257 mosMar 2026
• Conducted user discovery with riders, operations, finance, and business stakeholders to identify workflow bottlenecks, product gaps, and opportunities to improve payout experiences.
• Defined product requirements and translated complex payout and reconciliation workflows into scalable product solutions, partnering closely with engineering teams from discovery through delivery.
• Led the design of automated payout and reconciliation workflows across multi-client operations, reducing processing time from 4–5 hours to ~2 hours per cycle and decreasing cross-team intervention by 40%.
• Defined a configurable onboarding framework for client-specific payout formats, enabling support for multiple payout cycles while reducing client setup time from ~2 days to same-day activation.
• Designed rider-facing payout experiences that improved earnings transparency and reduced support queries by 25–30%, increasing trust and self-service adoption.
• Established product success metrics and stakeholder feedback loops to evaluate feature adoption, validate product hypotheses, and drive iterative improvements, reducing post-payout corrections by ~25%.
• Prioritized roadmap initiatives by balancing rider needs, operational constraints, and business goals across multiple stakeholder groups.
Mar 20256 mosAug 2025
• Conducted customer discovery, problem validation, and solution design across 10+ product simulations spanning B2B SaaS, platform, and consumer products.
• Developed PRDs, user journeys, prioritization frameworks, success metrics, and go-to-market recommendations for end-to-end product case studies.
• Applied structured product thinking to define customer problems, evaluate trade-offs, and recommend solutions aligned with user needs and business goals.
• Leveraged data-driven decision-making, stakeholder management, and agile product development practices across multiple product scenarios.
• Recognized as a Top Product Fellow for demonstrating strong product discovery, prioritization, and problem-solving capabilities.
Nov 20202 yrs 5 mosMar 2023
Jul 20191 yr 4 mosOct 2020
Greater Bengaluru Area
Working as a Front End Developer
Priya’s AI Stack
Education
B.tech, Biotechnology
Srm University
20124 yrs2016
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