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Priya Rajput

Attended Phoolan shree mahila mha mahavidyalaya

Noida

Work experience

Libas HQ
- NowPresent

Resolved customer queries using analytical thinking and troubleshooting skills, achieving a 95% satisfaction rate through effective communication and tone recognition. Managed multitasking across 3+ live chats simultaneously, enhancing response time by 30% using efficient web navigation and CRM tools. Enhanced customer engagement by implementing structured communication strategies, improving retention by 20%. Streamlined issue resolution workflows using attention to detail and problem solving, reducing ticket resolution time by 25%.

Education

Kanpur University, India

Bachelor of Arts - BA, Art/Art Studies, General

Kanpur University, India

20222 yrs2024

Phoolan shree mahila mha mahavidyalaya

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Headline

Attended Phoolan shree mahila mha mahavidyalaya

Location

Noida

Work experience

Customer Support Associate at Libas HQ, Resolved customer queries using analytical thinking and troubleshooting skills, achieving a 95% satisfaction rate through effective communication and tone recognition. Managed multitasking across 3+ live chats simultaneously, enhancing response time by 30% using efficient web navigation and CRM tools. Enhanced customer engagement by implementing structured communication strategies, improving retention by 20%. Streamlined issue resolution workflows using attention to detail and problem solving, reducing ticket resolution time by 25%.

Education

Bachelor of Arts - BA, Art/Art Studies, General, Kanpur University, India

Phoolan shree mahila mha mahavidyalaya

Priya Rajput - Customer Support Associate in Noida | Tal