---
title: "Priya R Acharya - Cybersecurity Technical Support Engineer in Tumakuru | Tal"
description: "Meet Priya R Acharya, Cybersecurity | Technical Support Engineer | Skilled in Java Full Stack Developement and Mern stack based in Tumakuru. AI stack includes claude code, claude, and codex."
image: "https://tal.club/meet/priya-r-acharya/share-image"
---

# Priya R Acharya on Tal

## Headline

Cybersecurity \| Technical Support Engineer \| Skilled in Java Full Stack Developement and Mern stack

## Location

Tumakuru

## AI stack

claude code

claude

codex

meta

openai

ChatGPT

## Work experience

Cybersecurity Technical Support Engineer at Appknox, Sep 2025 \- Present · 1 yr 3 mos, Bengaluru, Karnataka, India, Technical Cybersecurity Support Engineer \| Appknox \- Delivered global technical support via email, chat, and VoIP for enterprise customers across multiple time zones, including US business hours, ensuring timely issue resolution and high customer satisfaction\. \- Diagnosed and resolved complex technical issues across DAST, SAST, API Security, and mobile application security solutions\. \- Troubleshot CI/CD pipeline integrations, SDK implementations, APIs, and mobile build environments using Gradle and Xcode\. \- Performed in\-depth log analysis using Bash, CLI, and grep to identify root causes and accelerate incident resolution\. \- Investigated HTTP traffic, proxy configurations, and network\-related issues using tools such as Burp Suite\. \- Created and maintained internal knowledge base articles to improve support efficiency and reduce recurring issues\. \- Advised customers on secure implementation best practices based on OWASP guidelines and CVSS standards\. \- Collaborated closely with Engineering and Product teams to provide customer insights, drive product improvements, and enhance the overall user experience\. \- Leveraged PostHog session recordings and analytics to reproduce customer issues, streamline debugging, and reduce resolution times\. \- Analyzed application, API, and server logs to troubleshoot incidents, detect anomalies, and ensure platform reliability\.

Technical Support Engineer at Vymo, Dec 2023 \- Sep 2025 · 1 yr 10 mos, Bengaluru, Karnataka, India, Vymo \- SaaS Sales Engagement Platform for Financial Institutions \- Bengaluru, India Technical Support Engineer

## Education

Bachelor of Engineering \- BE, Computer Science, Sridevi Institute Of Engineering And Technology

[View the original profile](https://tal.club/meet/priya-r-acharya)

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