Headline

Customer Relationship Management

About

Our team at GOHIBE thrives under my stewardship as Content Manager, leveraging my comprehensive education in advertising to elevate our brand presence. With a focus on social media communications, I am pivotal in crafting strategies that resonate with our audience, ensuring content is both engaging and effective. Previously at Rizzle, our community's growth and creator retention soared, thanks to the innovative contests and trend-focused strategies I developed. My proficiency in moderating, content strategy, and analytics has been instrumental in optimizing our marketing efforts and driving success in the dynamic world of digital content. The final step is to ensure that the summary and headlines meet all requirements and are polished, professional, and reflective of the person's skills and experiences.

Location

Hyderabad

AI stack

ChatGPT Images

Microsoft Copilot

Zapier

Work experience

Client Relationship Manager at Zome India, Jan 2026 - Present · 11 mos, India, Customer service Complaints and Customer Retention Strategies and Customer enquiries management and Amazon Order Management

Influencer Marketing Manager at Trendo & Funtok, Mar 2025 - Jun 2025 · 4 mos, Remote, • Leading influencer marketing initiatives for two major short video platforms, driving creator acquisition and engagement. • Built partnerships with over 150 micro and macro influencers, resulting in a 35% increase in platform sign-ups. • Designed and executed influencer campaigns aligned with trending content formats, enhancing visibility and user retention. • Coordinated with product and content teams to integrate creator feedback into app development. • Monitored performance metrics using analytics dashboards to refine campaign strategies and deliver KPI-driven results. • Organized virtual and offline creator events to boost community loyalty and brand affinity. • Negotiated contracts, managed budgets, and ensured timely execution of deliverables from influencer collaborations.

Social Media Manager at Holiday Bazaar Hyd, Sep 2024 - Dec 2024 · 4 mos, Hyderabad, Telangana, India

Content Manager at GOHIBE, Sep 2023 - May 2024 · 9 mos, Remote

Marketing Strategist at Rizzle, Mar 2022 - Apr 2023 · 1 yr 2 mos, Hyderabad, Telangana, India, Trends Analysis Tracking the trends Ads Creatives Reviewing Creatives And Content to be procured For Ads Tracking The Ads Stats Analysing the stats and updating to relevant teams Facebook Ads Ads Copies Ads Concepts - Creation

Community Strategist at Rizzle, May 2021 - May 2022 · 1 yr 1 mo, Hyderabad, Telangana, India, Worked on contests Worked on Community build of creators Daily retention growth of creators Worked on trending hastags

Community Associate at Rizzle, Sep 2020 - May 2021 · 9 mos, Hyderabad, Telangana, India, Moderated rizzle studios sessions Worked on series onboarding and managing one to one series creators daily Worked on managing creators

Education

Bachelor of Commerce - BCom, Advertising, Gayatri vidhya parishad

Master of Business Administration, LinkedIn