Headline

General Manager, Porter | Chief of staff, Business Head, Marketplace | Ex. Deloitte, Biorad, Mphasis | XLRI

About

Having spent ~13 years in the technology space, my experiences include helping scale and run multi-million-dollar business units profitably. Leading and influencing a multi-functional team. Have experience across startups and mature companies. Have played wide span of roles including development, pre-sales, account and portfolio management, sales and business operations, program management, chief of staff and category management. Have delivered growth underpinned by personal and team development, openness and ability to collaborate. Enjoy thinking through big picture strategy and connecting the dots by getting hands dirty executing to results.

Location

Bengaluru

AI stack

claude code

gemini

Work experience

Senior Director at DriveU, Feb 2026 - Present · 7 mo, Bengaluru, Heading Pan India operations and new initiatives. Delivered 9% improvement in fulfilment. Driving -1 to 0 new categories.

General Manager & Business Head - Two wheeler category at Porter, Nov 2024 - Nov 2025 · 1 y, Bengaluru, As two-wheeler category business head, leading ~200-member team to deliver the category P&L including growth. Porter is India’s market leading on-demand, intracity, logistics platform / marketplace. Two-wheeler is one of the two major categories within Porter. Accomplishments • Delivered market share winning 100%+ AOP achievement on Orders, Revenue and EBITDA. • Reversed market share loss and delivered 2-3 pp improvement by achieving desired price position (~15% price reduction) and superior experience across 8 major markets while maintaining earnings position for supply. Built insights engine, doubled supply acquisition engine capacity, increased supply utilization. • Delivered annual base shifting peak (~30% demand spike in the week) through short (surge management), mid (reward program, incentive program) and long term (acquisition engine) levers. • Strategized and executed customer and price actions effectively managing impact of GST council tax changes. • Reimagined the city operations – proactive configurations, near real time market insights, strategic projects.

Chief of Staff to the CEO, General Manager - Strategic Initiatives at Porter, Sep 2022 - Nov 2024 · 2 yrs 3 mos, As chief of staff, led the founders’ office to deliver on key programs. Acted as a force multiplier for the CEO, C-Suite. Selected Programs - • Led strategic supply charter to acquire high quality supply (goods vehicles) working with OEMs. • Managed org transition from functional structure to single threaded structure. • Rhythm of the business – AOP, OKRs, Business Reviews, 1-1s. • Working with CEO on investor engagement eventually leading to $110 million fund raise at $1B+ valuation. • Driving process improvement initiatives in tech, product and HR.

Associate Vice President at NetServ, Jun 2021 - Sep 2022 · 1 yr 4 mos, Bengaluru, Karnataka, India, As Associate Vice President, worked directly with the founder of NetServ, an IT services startup to scale from mainly single account to multi-client, multi-offering provider. Also, Acting as chief of staff for CIO of the strategic account. • For NetServ, - Established and led pre-sales engine, account management. • For the strategic account, as the Shared Services Head, established Finance, Procurement, HR offices. Managing ~$25M annual budget (OpEx, CapEx), Scaled from US IT infrastructure only to all US IT, eventually to global IT.

Senior Manager at Mphasis, Oct 2020 - Jun 2021 · 9 mos, Bengaluru, Karnataka, India, As Senior Manager – Strategic Programs, worked with the President and Leaders of 5 verticals of a ~$500M annual revenue BU to grow and run successfully. Focused on P&L, Business mix, pipeline and targets. • Grew a focus vertical to ~$80M with 30% CAGR over the last 3 years, supported pipeline, revenue, margin. • Enabled Mphasis as the AWS Premier Consulting partner for Travel and Hospitality, December, 2020. • Built presentations for the Board and Analysts. Selected Programs - • “One shop stop” for Lead to Revenue view of any individual, account, industry and portfolio. • Revenue, margin & pipeline management through cadence of reviews and live dashboards. • Account management evolution working with premier consultants. • Sales culture through fortnightly virtual hunters / farmers connect.

Manager at Mphasis, Jan 2019 - Oct 2020 · 1 yr 10 mos, Greater Bengaluru Area

Assistant Manager at Mphasis, Mar 2017 - Dec 2018 · 1 yr 10 mos, Bengaluru, Karnataka, India, Performed sales enablement for a $50M revenue travel vertical engaged across the sales funnel. • Prepared and executed plans for three strategic accounts including GTM and stakeholder management. • Contributed to preparation and customization of eight master pitches that are now used across Mphasis. • Responded to Pitches, RFIs, Opportunities and RFPs. Contributed to ~$300M TCV wins.

Summer Intern at SEBI, Mar 2016 - May 2016 · 3 mos, Mumbai Metropolitan Region, The internship focus area was to propose enhancements to SEBI's current reporting frameworks by analyzing them in contrast with the Integrated Reporting Framework by International Integrated Reporting Council. The frameworks considered were Business Responsibility Reporting Framework, Annual Information Memorandum, Annual Reports. The methodology followed was to analyze the frameworks, propose enhancements and fine-tune the enhancements based on the actual reports used in practice. Scope • Develop Integrated Reporting Framework to be enforced by SEBI on all companies listed in India, in the coming years. • Scope includes analysing existing BRR report framework and integrated report framework and extending it to satisfy the IR report requirements. • Re-frame the requirements to be consistent with BRR report framework. • Compare integrated reports and BRRs for multiple industries and fine tune the recommendations. • Analyse and propose enhancements to the proposed AIM framework to meet the integrated reporting standards. Methodology • Compare Principles and Implementation of Business Responsibility Report (BRR) and Integrated Report (IR). • Identify gaps and propose enhancements to the existing BRR to meet IR standards. • Prepare the framework of IR report to be consistent with the style of existing BRR report framework. • Compare IR and BRR for multiple industries. • Fine tune the recommendations based on the practical report analysis. • Compare AIM framework with IR framework and propose enhancements to the AIM framework. Recommendations • Gap between IR and BRR report frameworks identified. • Enhancements to the BRR report framework proposed. • Gap between IR and BRR identified for multiple industries by comparing respective reports. • The proposal fine-tuned based on practical report analysis. • Enhancements to the proposed AIM framework to meet IR framework standards.

Senior Analyst and Analyst at Deloitte India (Offices of the US), Jun 2011 - Jun 2015 · 4 yrs 1 mo, Bengaluru, Karnataka, India, • Analyzed Omniture and Adobe SiteCatalyst to understand customer behavior. • Performed requirement gathering, performance test strategy, execution, root cause analysis and enhancement support for DPME (Deloitte Performance Management Evaluation), DTE (Deloitte Time and Expense) and other Deloitte internal products. • Formulated and Implemented standard templates for NFR, performance test strategy reporting. • Explored Root Cause Analysis tools such as Fiddler, HttpWatch and trained 10 team members. • Planned and facilitated induction trainings for all the campus hires joining the unit.

Education

Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services, XLRI Jamshedpur

Exchange Semester, MBA, Business Management, Weatherhead School of Management at Case Western Reserve University