Headline

Information Processing Specialist at TATA CONSULTANCY SERVICES

About

Results-driven Operations and Business Support professional with 4+ years of experience in insurance processing, financial operations, compliance, and client management. Currently working as an Information Processing Specialist at Tata Consultancy Services, where I manage US insurance and UK pension operations, prepare MIS reports, support audits, and contribute to process improvement initiatives. I have strong expertise in: ✔ Process Optimization ✔ Risk & Compliance Support ✔ Business Reporting & Dashboards ✔ Client & Stakeholder Management ✔ Operational Excellence I am actively seeking opportunities in Process Analysis, Business Analysis, Risk Advisory, and Client Support roles where I can add value through data-driven decision-making and continuous improvement. 📩 Open to new opportunities | Ready to relocate

Location

Kolkata

Work experience

Senior Process Associate at Tata Consultancy Services, Jan 2023 - Present · 3 yrs 5 mos, Greater Kolkata Area

Information Processing Specialist at Tata Consultancy Services, Jan 2023 - Present · 3 yrs 5 mos, India, US Insurance UK Pension Payment Team handling Indian Insurance

Information Specialist at Tata Consultancy Services, Jan 2023 - Present · 3 yrs 5 mos, US Insurance Payment Processing UK Pension Payment Processing Medical Billing Annuity Claims Managed end to end operations for clients, ensuring compliance with internal and regulatory requirements, prepared daily transaction summaries and process dashboard for internal stakeholders

Business Development Manager at SBI General Insurance, Sep 2022 - Jan 2023 · 5 mos, Durgapur, West Bengal, India, General Insurance Sales and Marketing Team Handling Direct client handling

Deputy client relationship manager at Aditya Birla Sun Life Insurance, Jun 2022 - Jul 2022 · 2 mos, Greater Kolkata Area, Sales

Client Relationship Manager at Aditya Birla Capital, Jun 2022 - Jul 2022 · 2 mos, Sales and Marketing Life Insurance Direct client handling

Branch relationship executive at SBI Card, Jul 2019 - May 2022 · 2 yrs 11 mos, Burdwan-I, West Bengal, India, Sales and marketing

Education

Master of Arts - MA, English Language and Literature, General, Burdwan University, Burdwan

Bachelor of Arts - BA, English Language and Literature, General, Burdwan University, Burdwan