Headline

Currently Product compliance Senior Associate @Amazon | Former Quality Analyst @ Wipro | Trust and Safety | Risk and Compliance

About

I'm a product-focused professional with 4+ years of cross-functional experience in eCommerce and Trust & Safety, passionate about building solutions that solve real problems and drive meaningful impact. My journey has been rooted in ownership — from ideating an AI product to leading quality audits on high-volume datasets, I've consistently worked at the intersection of product thinking, data, and operations. I've collaborated with engineering, compliance, and program teams to ship improvements, reduce defects, and optimize processes end-to-end — skills that translate directly into product management. My compliance and audit background has sharpened my ability to assess risk, prioritize what matters, and make customer-centric decisions backed by data. I've used tools like Jira, Confluence, and Notion in real-world workflows — managing backlogs, aligning cross-functional stakeholders, and tracking feature delivery milestones. Currently deepening my product craft through an AI-Product Management program at Airtribe, I'm actively pursuing Associate PM / Product Manager roles where I can bring my analytical mindset, cross-functional experience, and passion for building user-first products to life.

Location

Bengaluru

AI stack

claude code

grok

notion

obsidian

openai

perplexity

Work experience

Product compliance Senior Associate at Amazon, Aug 2024 - Present · 2 yrs 3 mos, Bengaluru, * • Led cross-functional quality audits on high-volume datasets, validated non-compliant and high-risk products against global safety standards, achieving 100% accuracy in compliance, improving data accuracy and reducing guest-facing defects. • Ideated an AI product in collaboration with program, engineering, operations, and compliance teams to streamline and improve processes. • Conducted 30+ root cause analyses on process gaps and reporting delays, implementing improvement plans that reduced turnaround time and enhanced audit reliability. • Designed and delivered process walkthroughs and hands-on training for 20+ associates, reducing onboarding defects by 40% and accelerating operational readiness. * Recommended process improvements to enhance workflow efficiency. * Worked in alignment with government-regulated standards (IEC, CSA/UL, EN, etc.) in the AWS process. * Identified potentially non-compliant or high-risk products to safeguard customers and the organization. * Provided accurate product data to support internal audits and compliance checks.

Quality Analyst, Trust & Safety at Wipro, Jul 2022 - Oct 2023 · 1 yr 4 mos, Bengaluru, Karnataka, India, Managed and provided support to a team of 20 members, offering guidance and clarification while conducting informative sessions. ● Ensured consistent knowledge calibration among team members and clients. ● Conducted quality audits in line with established goals, focusing on delivering necessary assistance to reviewers and providing daily/weekly feedback. ● Analysed team performance, identified areas for improvement, and reported updates to business leaders. ● Utilized Root Cause Analysis to successfully analyse errors and escalations. ● Acted as a liaison with clients to address process-related inquiries and resolve grey area cases. ● Conducted regular content-related meetings to enhance communication and clarify doubts. ● Utilized analytics site metrics to identify areas of improvement and provide recommendations for process enhancements. ● Provided a high level of responsiveness to executive ad-hoc requests. ● Project-managed key work streams and tasks, identifying and addressing key business risks. Supported audit, regulatory, and compliance deliverables. ● Identified areas of improvement in existing QA processes through continuous analysis, aligning with the goal of simplifying, improving, and adding value to business processes.

Senior Associate, Trust & Safety at Wipro, May 2021 - Jul 2022 · 1 yr 3 mos, Bengaluru, Karnataka, India, ● Monitored multiple digital channels to identify offensive, inappropriate, and illegal content, actively removing or addressing accordingly. ● Advised and collaborated with legal counsel to ensure content moderation policies complied with all current legal regulations. ● Established and refined content moderation approaches through analysing user flags and trends in moderation flags, resulting in more efficient and secure content. ● Managed content moderation queue and enforced rules, moderating digital and user generated content with high accuracy. ● Developed relationships with vendors and subject matter experts, ensuring effective communication and successful resolution of escalated content issues. Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example – slurs, cuss words, adult content, etc.) ● The role involved moderating content of Egregious nature. ● Recognized trends and patterns and raise issues timely. ● Maintained a thorough understanding of process and policies. ● Accountable for performance standards (Efficiency, Quality) in a weekly manner.

Campus Ambassador at IMUN, Sep 2020 - Oct 2020 · 2 mos

Official Campus Ambassador at International MUN, Sep 2020 - Sep 2020 · 1 mo

Education

AI PM fellow, AI Product management, Airtribe

B.com honours, Accounting and Finance, St. Xavier's College