Headline

Enhancing Business Operations | Assoc Ops Specialist

About

Highly motivated and detail oriented Economic graduate with a strong foundation in quantitative analysis, econometrics and economic modeling. Adept at applying statistical methods and data analysis to solve complex economic problems. Seeking an entry- level role in economic research, data analysis or policy analysis to utilize analytical skills and contribute to impactful decision making. I hold experience in client support as well and skilled at quickly identifying and resolving issues, which is essential for customer or client support. Whether it’s troubleshooting a technical problem, helping a customer navigate a challenge, or addressing a client’s unique needs, I can offer effective solutions while maintaining a positive and professional demeanor.

Location

Bengaluru

AI stack

claude

gemini

github copilot

meta

ChatGPT

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Work experience

Assoc Ops Specialist at Deltek, Mar 2025 - Present · 1 yr 9 mos

Customer Retention Specialist at Accenture India, Mar 2024 - Nov 2024 · 9 mos, Karnataka, India, • Resolved customer issues efficiently by listening, communicating, and troubleshooting, ensuring high customer satisfaction. • Provided general assistance and product knowledge to customers, leading to increased sales and customer retention. • Documented all interactions and followed up with customers to ensure their issues were fully resolved.

Intern (Brand Ambassador) at Tutedude, Aug 2021 - Sep 2021 · 2 mos, India, 1. Explored and utilized various outbound channels (calls, emails) to expand market outreach. 2. Network and build trusting relationships with potential customers by thoroughly understanding the products and services to inform potential customers. 3. Provide feedback to the Marketing and Product departments regarding customers’ requests.

Education

Bachelor of Arts - BA, Economics, St Joseph's University