---
title: "Preetam Raibagkar - Technical Support Engineer in Bengaluru | Tal"
description: "Meet Preetam Raibagkar, Data Center Operations | TSE II | @ Dell Technologies based in Bengaluru. AI stack includes claude, gemini, and perplexity."
image: "https://tal.club/meet/preetam-raibagkar/share-image"
---

# Preetam Raibagkar on Tal

## Headline

Data Center Operations \| TSE II \| @ Dell Technologies

## Location

Bengaluru

## AI stack

claude

gemini

perplexity

Devin

Microsoft Copilot

## Work experience

Technical Support Engineer at Dell Technologies, Oct 2021 \- Present · 5 yrs, Performed in\-depth log analysis \(TSR, SEL, dump logs\) for real\-time threat identification and incident triage\. Remediated BIOS/firmware vulnerabilities in PowerEdge servers; collaborated with firmware teams to close CVEs\. Managed Severity 1 IT incidents, performed RCA, and drove SLAs through SFDC Lightning\. Supported hardened deployments across multi\-OS environments, ensuring compliance with security baselines\. Authored ISO/NIST\-aligned security playbooks and KB articles to streamline incident response\. Mentored junior engineers in secure configurations, threat hunting, and infrastructure diagnostics\.

TSE II IT Infrastructure at Dell Technologies, Sep 2017 \- Present · 9 yrs 1 mo, Bengaluru, Karnataka, India

Information Technology Analyst at Dell Technologies, Sep 2017 \- Sep 2021 · 4 yrs 1 mo, Implemented identity governance policies across AD environments; led secure migrations\. Built dashboards in ServiceNow to visualize SLA compliance, incident trends, and audit scores\. Managed endpoint/network security incidents, performing root cause analysis using various event logs\. Enabled secure app deployments with minimal risk through coordinated change reviews\.

System Administrator at Narayana Hrudayalaya Ltd, Dec 2013 \- Mar 2017 · 3 yrs 4 mos, Led MPLS network migration and multi\-vendor firmware upgrades to enhance infrastructure resiliency\. Managed ITSM processes and incident resolution aligned to ITIL, improving service efficiency\. Supported enterprise\-grade server deployments \(IBM, HP, Dell\) across multi\-site healthcare facilities\. Administered patch management, firewall configuration, and disaster recovery strategies\. Coordinated with ISPs and vendors for secure and efficient network expansions\.

## Education

Bachelor of Commerce, Karnataka State Open University

[View the original profile](https://tal.club/meet/preetam-raibagkar)

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